Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Fantastic service with Kindertons from start to finish. They dealt with my accident very efficiently and kept me informed all the way through. Arrangement of hire car while my own car was in for repai... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Great service from start to finish. Appropriate, like for like hire car provided efficiently and on time by Shane, and I was kept up to date on the progress of repairs to our car throughout by Ka... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

After our car was damaged we were anxious to what would happen Having supplied information about the incident everything went smoothly Our car was repaired perfectly and the use of the courtecy car... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

My Claim was handled very effectively by Karen Baumber on behalf of Kindertons. The repair to my vehicle looks to be first class on initial inspection. The communication from Karen has been excell... Se mer

Företaget har svarat

Företagsinformation

  1. Försäkringsmäklare
  2. Försäkringsagent

Skrivet av företaget

With 30 years experience, Kindertons Accident Management is a market-leading service provider of full claims management, insurance and mobility solutions to the UK motor and insurance industry. We are a trusted partner to a wide range of valued customers from insurers, MGAs, high street brokers and other claims management companies to body shops, fleets and automotive dealership sites. Whilst our customer base may be extensive and complex, our proposition is simple: to provide an expert, seamless and efficient service to every customer, every time.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

4 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 97 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Top-notch company

Top-notch company, really helpful and help me with my insurance claim to get things coming along quicker very much appreciated

29 januari 2026
Omdöme utan inbjudan
Logotyp för Kindertons

Svar från Kindertons

Thank you for sharing your wonderful review.

Kindertons Customer Experience Team

Betygsatt 5 av 5 stjärnor

Kindertons handled my non-fault…

Kindertons handled my non-fault accident claim professionally and efficiently. They arranged a replacement vehicle quickly and kept me informed throughout the process. The team was responsive and supportive — I didn’t have to chase anyone. Highly recommend their accident management service.

23 mars 2026
Omdöme utan inbjudan
Logotyp för Kindertons

Svar från Kindertons

Thank you for sharing your wonderful review.

Kindertons Customer Experience Team

Betygsatt 5 av 5 stjärnor

Super Efficient Service

Fantastic service with Kindertons from start to finish. They dealt with my accident very efficiently and kept me informed all the way through. Arrangement of hire car while my own car was in for repairs was quickly arranged and I was really impressed with how polite, friendly and super efficient everybody I dealt with was. Special mention to Laura-Jayne right at the end of the process!

20 april 2026
Omdöme utan inbjudan
Logotyp för Kindertons

Svar från Kindertons

Thank you for your comments Paul, we are thrilled to read how well Laura-Jayne and our claims team have represented our company. Thanks again, Kindertons Customer Experience Team

Betygsatt 1 av 5 stjärnor

INCOMPETENT

If I could give Kindertons zero stars for their incompetence I would, you've been warned. I challenge them to dispute my review, ref. No. 1684026 .. Neil

20 april 2026
Omdöme utan inbjudan
Logotyp för Kindertons

Svar från Kindertons

Hi Neil, thank you for getting in touch. We are sorry to read that you have not been happy with the service that you have experienced.

We can understand it is frustrating when your claim settlement remains outstanding however, as we have previously explained to you, as we are an accident management company; we attempt to recover costs from the third party's insurance company. This means that the timeframes for payment are out of our control, and payments are subject to the third party's insurance company.

In cases where liability with the third party's insurance company remains an ongoing issue and progression is largely out of our control, we do always remind customers that they have the option to utilise their insurance policy with their insurance provider whilst always proactively attempting recovery from the third party insurers.

Kindertons Customer Experience Team.

Betygsatt 5 av 5 stjärnor

Great service from start to finish.

Great service from start to finish.
Appropriate, like for like hire car provided efficiently and on time by Shane, and I was kept up to date on the progress of repairs to our car throughout by Karen.
As the no fault party, the complete process was handled and dealt with very professionally, which alleviated the inconvenience always associated with these matters.
Thank you for your assistance, especially Hollie, Shane, Karen and Laura-Jayne. It is most appreciated.

James

17 april 2026
Omdöme utan inbjudan
Logotyp för Kindertons

Svar från Kindertons

Thank you for sharing your wonderful experience with all our staff members; we really appreciate your feedback.

Kindertons Customer Experience Team

Betygsatt 5 av 5 stjärnor

Fantastic service

Fantastic service,makes all process extremely easy and quick, explained all details.
Recommended in 100%

2 april 2026
Omdöme utan inbjudan
Logotyp för Kindertons

Svar från Kindertons

Hi Julia, thank you for taking the time to share your feedback on the service you've had from us; it is brilliant to hear how pleased you have been. Thanks again, Kindertons Customer Experience Team.

Betygsatt 5 av 5 stjärnor

Excellent provider of accident management.

Kindertons have looked after the whole process and kept me updated on all developments. The process is still ongoing but I expect them to continue in this vein until it concludes.

14 april 2026
Omdöme utan inbjudan
Logotyp för Kindertons

Svar från Kindertons

Thank you Mr Hughes, for taking the time to share your feedback on our service. It is really pleasing to hear that you had a wonderful experience with us. Thanks again, Kindertons Customer Experience Team

Betygsatt 5 av 5 stjärnor

After our car was damaged we were…

After our car was damaged we were anxious to what would happen
Having supplied information about the incident everything went smoothly
Our car was repaired perfectly and the use of the courtecy car meant we had transport throughout
We are very happy with the whole process

14 april 2026
Omdöme utan inbjudan
Logotyp för Kindertons

Svar från Kindertons

Thank you for taking the time to share your experience of the service you have had Gordon. We are really pleased to hear how happy you have been with everything. Thanks again, Kindertons Customer Experience Team.

Betygsatt 5 av 5 stjärnor

Work around my availability to collect…

Work around my availability to collect son’s car. Laura-Jayne showed compassion & understanding. She was very polite & professional.

13 april 2026
Omdöme utan inbjudan
Logotyp för Kindertons

Svar från Kindertons

Thank you for your comments Becky, we are thrilled to read how well Laura-Jane has represented our company. Thanks again, Kindertons Customer Experience Team

Betygsatt 5 av 5 stjärnor

Excellent Communication and Outstanding Support

Had a fantastic experience throughout. Imogen took the time to gather all the details carefully, explained everything clearly, and advised me on the next steps. She was absolutely lovely to speak to and made the whole process feel much less stressful.

The hire car was then organised incredibly quickly and was delivered the very next day by Kevin Baker from Kindertons. Kevin took the time to show me around the car, explained where everything was, and made sure I was comfortable with all the controls before leaving. He also answered all the questions I had and was an absolute pleasure to deal with.

Kindertons have really been on the ball with everything. Their communication has been excellent, keeping me updated every step of the way, and they have made what could have been a stressful situation feel smooth, easy, and well managed. I’m very impressed with the professionalism and customer service from everyone involved so far

8 april 2026
Omdöme utan inbjudan
Logotyp för Kindertons

Svar från Kindertons

Hi Chris, thank you for taking the time to share your experience of the service you have had, especially that you've had from Imogen and Kevin. We are really pleased to hear how happy you have been with everything. Thanks again, Kindertons Customer Experience Team.

Betygsatt 5 av 5 stjärnor

Excellent company

Excellent company
Done everything that was needed

1 april 2026
Omdöme utan inbjudan
Logotyp för Kindertons

Svar från Kindertons

Thank you for sharing your wonderful review.

Kindertons Customer Experience Team

Betygsatt 5 av 5 stjärnor

Amazing customer service

Amazing customer service, well looked after, very knowledgeable and so quick to do/ sort things out for you. High level of care.

18 mars 2026
Omdöme utan inbjudan
Logotyp för Kindertons

Svar från Kindertons

Thank you for sharing your wonderful review.

Kindertons Customer Experience Team

Betygsatt 5 av 5 stjärnor

Speak to Laura-Jane she handled my…

Speak to Laura-Jane she handled my Hired car replacement quick and easy steps next day delivery thank you so much good service

8 april 2026
Omdöme utan inbjudan
Logotyp för Kindertons

Svar från Kindertons

Thank you for your comments; we are thrilled to read how well Laura-Jane has represented our company. Thanks again, Kindertons Customer Experience Team

Betygsatt 5 av 5 stjärnor

After being in a car accident and…

After being in a car accident and getting in contact with my insurance Charlotte Liles rung me to sort out my courtesy car and was really polite and professional on the phone also was really helpful explaining the next steps and answered every question I asked her. Again thank you so much!

8 april 2026
Omdöme utan inbjudan
Logotyp för Kindertons

Svar från Kindertons

Thank you for getting in touch; we are thrilled to read how well Charlotte has represented our company. Please be assured we will share this with her. Thanks again, Kindertons Customer Experience Team.

Betygsatt 5 av 5 stjärnor

The follow‑up process for my claim was…

The follow‑up process for my claim was amazing. I was supplied with a hire car for the entire duration, ensuring I was never left without transport.

16 mars 2026
Omdöme utan inbjudan
Logotyp för Kindertons

Svar från Kindertons

Thank you for taking the time to share your experience of the service you have had. We are really pleased to hear how happy you have been with everything. Thanks again, Kindertons Customer Experience Team.

Betygsatt 5 av 5 stjärnor

No fault damage to my car.

Over the years whenever i have had to claim on my insurance I have never been satisfied with the standard of paint finish on the repair. I own a Lexus GS and it's paintwork is really nice. Unfortunately somebody ran into the back of me, thankfully not major damage. I have had some paintwork carried out by Chris Jenkins in Cardiff and I know his work was outstanding. I didn't contact my insurance company i contacted Chris instead to ask for his advice because I wanted to be sure that the repair would go to him. I was told to contact NASL who would refer the accident aftercare to Kindertons. Everything was straightforward, clear and very efficient from start to finish and of course I had the peace of mind knowing that my car was being repaired by Chris. Really good service can be hard to come by but when you do get it you want to tell people.

13 mars 2026
Omdöme utan inbjudan
Logotyp för Kindertons

Svar från Kindertons

Hi David, thank you for taking the time to share your experience of the service you have had, especially that from Chris. We are really pleased to hear how happy you have been with everything. Thanks again, Kindertons Customer Experience Team.

Betygsatt 5 av 5 stjärnor

Very friendly

Very friendly, helpful and professional people.
Thank you

1 april 2026
Omdöme utan inbjudan
Logotyp för Kindertons

Svar från Kindertons

Thank you for sharing your wonderful review.

Kindertons Customer Experience Team

Betygsatt 5 av 5 stjärnor

Great service

All communication has been great and Gina kept me in the loop at all times and I was able to speak to her when I needed to clarify something. Arrangements for a hire car were handled really well too.

31 mars 2026
Omdöme utan inbjudan
Logotyp för Kindertons

Svar från Kindertons

Thank you for getting in touch; we are thrilled to read how well Gina has represented our company. Please be assured we will share this with her. Thanks again, Kindertons Customer Experience Team.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer