Charlie was attentive throughout the whole process. I already had a car in mind that I had spotted at another Motorpoint branch and he explained clearly how the process of transportation worked. He ke... Se mer

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Well satisfied with the car, not happy with a few things, firstly, no handbook, no service record, no test certificate, no towing hook or puncture repair kit. Front floor mats left dirty in the boot,... Se mer
Företaget har svarat
On seeing our car on the internet we called Motorpoint. Elliot was superb, went through everything clearly and didn’t rush us. We picked our car up and the staff were very efficient and did all the... Se mer
Used Motorpoint for my last two cars so naturally thought of them when buying the third. Not disappointed- still a great experience and bought another great car. I’m really pleased. Each car I’ve had... Se mer
Företagsinformation
Skrivet av företaget
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Skrivet av företaget

- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.

Kontaktuppgifter
Motorpoint Chartwell Drive Derby, DE216BZ, Derby, Storbritannien
- 01332 426351
- customercare@motorpoint.co.uk
- motorpoint.co.uk

Over 1000 new cars every week
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Everything was good but 2 points I…
Everything was good but 2 points I would like to highlight.
1) There was a very small point out on the right front bumper. I asked one rep and he said that They would touch up the paint but the sales lady called someone and siad that it can not be done.
2) The least courtesy should be have paper floor mats to cover the shoes.
I bought an £11,500 car from Motorpoint and they didn't even wash the car and put even paper floor mats before delievering. They just wiped it down. I found this to be extremely unprofessional. Sales experience was good but these small things made me uneay.

Svar från Motorpoint
Very Easy to purchase the vehicle love…
Very Easy to purchase the vehicle love walking around cars without being pressured for the sales team and picked the car i want staff very helpful
Cheers
As soon as I picked up the car and took…
As soon as I picked up the car and took it back home I noticed the car had sum bits missing i went back and was told that was the way the car came in as this is dealer talk how don’t care after they take the money and I would never advise anyone to purchase a vehicle from Motorpoint
Motorpoint Motherwell
Sold my car to Motorpoint in Motherwell, I was offered an initial price based on the information. I was some was sceptical and even though I had an appointment to sell the car, I was prepared not to go through with the deal. Having previously dealt with WBAC, I expecting the same tactic - basically wanting a showroom condition car for the price they quoted. To be fair, Stuart at Motherwell was honest from the start and the price agreed was only a few £ less that the internet price and that was simply because of the additional miles.
The paperwork and handover was smooth and the money was in my bank within 15mins along with a confirmation from the DVLA to say I was no longer the registered keeper of the vehcle.
Motorpoint
The customer service by this company after purchasing a car is a shambles, when purchasing the car i mentioned the same mark multiple times, after going back multiple times with paint work damage they would just buff it out and send me away but when I came back to make an official complaint apparently paint work damage is “within their standards” I’ve contacted multiple people within the Motorpoint company and had no reply from anyone. In future I’ll take my business elsewhere.
Insist all details are checked!
After having all the details checked manually, including the mileage, specifications, battery health and first registration we went to collect this MG ZS EV reg HW73NNB
We are lucky that we insisted on a copy of the battery health report - this was showing 87% not 95% which for a car just 2 years old is significant degradation and only 120 miles range showing when fully charged. They have relisted without updating the correct battery health. AVOID!

Svar från Motorpoint
10/10 Experience
Sean was very helpful throughout the whole process front start to finish at the Birmingham branch. I recommend all services he provided.

Svar från Motorpoint
Cracking service

Svar från Motorpoint
Members of staff helpfull,made buying…
Members of staff helpfull,made buying new car easy and quick.

Svar från Motorpoint
Faultless
Cannot fault the service I received at all. Staff were lovely and the process of buying my new car was so easy.

Svar från Motorpoint
The staff are so helpfull
The staff are so helpfull. They are always polite and fair. Ive found after buying 3 car from Burnley Motor Point. Its always been a good experiance. The only motor park that realy cares about its customers.

Svar från Motorpoint

Svar från Motorpoint

Svar från Motorpoint
GOT THERE EVENTUALLY
The initial contact was at times frustrating, dealing with different people.
Trying to move a vehicle was fairly easy when I asked if motorpoint wanted to sell the car.
The actual collection of the car in time allocation needs to be longer.
I spent the following three days on Utube finding things out that should have been explained at the dealership.

Svar från Motorpoint
From start to finish every One was so…
From start to finish every One was so helpful and friendly . Even after pick up dash cams were forgotten to be given but once spoke to some one couldn’t be more helpful and had them delivered to me also spare key wasn’t in collecting car but was sent out to me with a friendly call . Very happy experience.

Svar från Motorpoint
Was quick and easy
Was quick and easy. Naz was great and we got everything done in the weekend. Just what we needed.

Svar från Motorpoint
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