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Motorpoint Omdömen 

28 547
TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Charlie was attentive throughout the whole process. I already had a car in mind that I had spotted at another Motorpoint branch and he explained clearly how the process of transportation worked. He ke... Se mer

Betygsatt 3 av 5 stjärnor

Well satisfied with the car, not happy with a few things, firstly, no handbook, no service record, no test certificate, no towing hook or puncture repair kit. Front floor mats left dirty in the boot,... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

On seeing our car on the internet we called Motorpoint. Elliot was superb, went through everything clearly and didn’t rush us. We picked our car up and the staff were very efficient and did all the... Se mer

Betygsatt 5 av 5 stjärnor

Used Motorpoint for my last two cars so naturally thought of them when buying the third. Not disappointed- still a great experience and bought another great car. I’m really pleased. Each car I’ve had... Se mer

Företagsinformation

  1. Bilhandlare
  2. Återförsäljare av begagnade bilar

Skrivet av företaget

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Skrivet av företaget

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Kontaktuppgifter

Promotion box for Motorpoint

Over 1000 new cars every week

Nobody beats us on price - that's a promise.


4,6

Utmärkt

TrustScore 4.5 av 5

29 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(28 547)

5 919 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Very good and friendly

Very good and friendly

26 juni 2026
Logotyp för Motorpoint

Svar från Motorpoint

We are so pleased to hear that you found our service to be very good and friendly. Thank you for your positive feedback.

Thank you
Motorpoint

Betygsatt 3 av 5 stjärnor

Everything was good but 2 points I…

Everything was good but 2 points I would like to highlight.
1) There was a very small point out on the right front bumper. I asked one rep and he said that They would touch up the paint but the sales lady called someone and siad that it can not be done.
2) The least courtesy should be have paper floor mats to cover the shoes.
I bought an £11,500 car from Motorpoint and they didn't even wash the car and put even paper floor mats before delievering. They just wiped it down. I found this to be extremely unprofessional. Sales experience was good but these small things made me uneay.

19 juni 2026
Logotyp för Motorpoint

Svar från Motorpoint

Thank you for your feedback, we’re pleased to hear you had a positive sales experience overall. We’re sorry to learn that certain aspects of the vehicle presentation did not meet your expectations. We appreciate you highlighting these points and will ensure your comments are shared with the relevant team for review.

Betygsatt 1 av 5 stjärnor

As soon as I picked up the car and took…

As soon as I picked up the car and took it back home I noticed the car had sum bits missing i went back and was told that was the way the car came in as this is dealer talk how don’t care after they take the money and I would never advise anyone to purchase a vehicle from Motorpoint

13 juni 2026
Betygsatt 4 av 5 stjärnor

Motorpoint Motherwell

Sold my car to Motorpoint in Motherwell, I was offered an initial price based on the information. I was some was sceptical and even though I had an appointment to sell the car, I was prepared not to go through with the deal. Having previously dealt with WBAC, I expecting the same tactic - basically wanting a showroom condition car for the price they quoted. To be fair, Stuart at Motherwell was honest from the start and the price agreed was only a few £ less that the internet price and that was simply because of the additional miles.

The paperwork and handover was smooth and the money was in my bank within 15mins along with a confirmation from the DVLA to say I was no longer the registered keeper of the vehcle.

26 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Motorpoint

The customer service by this company after purchasing a car is a shambles, when purchasing the car i mentioned the same mark multiple times, after going back multiple times with paint work damage they would just buff it out and send me away but when I came back to make an official complaint apparently paint work damage is “within their standards” I’ve contacted multiple people within the Motorpoint company and had no reply from anyone. In future I’ll take my business elsewhere.

26 juni 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Insist all details are checked!

After having all the details checked manually, including the mileage, specifications, battery health and first registration we went to collect this MG ZS EV reg HW73NNB
We are lucky that we insisted on a copy of the battery health report - this was showing 87% not 95% which for a car just 2 years old is significant degradation and only 120 miles range showing when fully charged. They have relisted without updating the correct battery health. AVOID!

27 juni 2026
Omdöme utan inbjudan
Logotyp för Motorpoint

Svar från Motorpoint

Thank you for your review. I am truly sorry to hear about your disappointment regarding the battery health of the vehicle. We understand your concerns and appreciate you bringing this to our attention.

Thank you
Motorpoint

Betygsatt 5 av 5 stjärnor

10/10 Experience

Sean was very helpful throughout the whole process front start to finish at the Birmingham branch. I recommend all services he provided.

19 juni 2026
Logotyp för Motorpoint

Svar från Motorpoint

We're so happy to hear you had such a positive experience with us and found our team member helpful throughout the process. We appreciate your recommendation!

Thank you
Motorpoint

Betygsatt 5 av 5 stjärnor

Very good service

Very good service. Friendly, courteous and knowledgeable team.

15 juni 2026
Logotyp för Motorpoint

Svar från Motorpoint

Thank you for the great feedback Susan! We'll be happy to let the team know

Betygsatt 5 av 5 stjärnor

Faultless

Cannot fault the service I received at all. Staff were lovely and the process of buying my new car was so easy.

16 juni 2026
Logotyp för Motorpoint

Svar från Motorpoint

We're so pleased to hear you had such an easy car buying process and that our staff were lovely. Thank you for your wonderful feedback!

Thank you
Motorpoint

Betygsatt 5 av 5 stjärnor

The staff are so helpfull

The staff are so helpfull. They are always polite and fair. Ive found after buying 3 car from Burnley Motor Point. Its always been a good experiance. The only motor park that realy cares about its customers.

20 juni 2026
Logotyp för Motorpoint

Svar från Motorpoint

We're so pleased to hear about your consistently good experiences with us, especially that you feel cared for as a customer. Thank you for your continued loyalty!

Thank you
Motorpoint

Betygsatt 5 av 5 stjärnor

New car

This company were very helpful and courteous when I purchased my new car.

23 juni 2026
Logotyp för Motorpoint

Svar från Motorpoint

Hi Steve,

Thank you for taking the time to leave us your feedback. I'm glad to hear that you had a positive experience in store with our lovely team and will be sure to pass your comments on to everyone involved.

Thank you again for your business, we hope to see you back in store soon.

Kind Regards,
Kayley Ainsworth
Customer Service Manager

Betygsatt 4 av 5 stjärnor

GOT THERE EVENTUALLY

The initial contact was at times frustrating, dealing with different people.
Trying to move a vehicle was fairly easy when I asked if motorpoint wanted to sell the car.
The actual collection of the car in time allocation needs to be longer.
I spent the following three days on Utube finding things out that should have been explained at the dealership.

25 juni 2026
Logotyp för Motorpoint

Svar från Motorpoint

We appreciate you sharing your feedback. We are sorry to hear about the frustrations you experienced with initial contacts and the collection process. We understand your concerns regarding the time allocated for collection and the need for more comprehensive explanations. Your insights are valuable as we continuously work to improve our services - so thankyou for this.

Thank you
Motorpoint Newport

Betygsatt 5 av 5 stjärnor

From start to finish every One was so…

From start to finish every One was so helpful and friendly . Even after pick up dash cams were forgotten to be given but once spoke to some one couldn’t be more helpful and had them delivered to me also spare key wasn’t in collecting car but was sent out to me with a friendly call . Very happy experience.

19 juni 2026
Logotyp för Motorpoint

Svar från Motorpoint

Thank you for your kind review. We’re delighted to hear that our team provided a helpful experience throughout your purchase. We also appreciate your patience regarding the dash cams and spare key, and we’re glad these were resolved quickly for you. Thank you again for choosing us, and we hope you enjoy your new car!

Betygsatt 5 av 5 stjärnor

Was quick and easy

Was quick and easy. Naz was great and we got everything done in the weekend. Just what we needed.

23 juni 2026
Logotyp för Motorpoint

Svar från Motorpoint

We're so happy to hear that your experience was quick and easy! It's great to know that our team helped you get everything done efficiently. We appreciate your positive feedback.

Thank you
Motorpoint

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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