Extrem dårlig service. Sender billeder af forkert vare og vil ikke tage varen retur efterfølgende. Meget arrogante mails med at så må man bare sælge varen selv
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The product appears excellent and precisely what I was looking for. Unfortunately, anticipated delivery is over a month away. It is therefore too soon for me to be able to make any judgement on th... Se mer
We ordered a IMUS patio heater online, which was delivered promptly after a helpful follow-up phone call from Mensa about the colour. Excellent service. Unfortunately, it developed a fault with t... Se mer
The website is very user friendly. However I have not received either the heater or the cover.
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
Mensa Heating finally arrives to the UK and after many successful years in Europe and around the world, Mensa Heating is now available to purchase right here. As an exclusive Mensa Heating Distributer in the UK, we introduce to you the innovative product you will fall in love with. Mensa Heating is environmentally aware and as a result, we are able to offer you products which really are one of a kind! Living and entertaining in the UK can be challenging all year round. Summer evenings get crisp and yet we all wish to sit outside. Furthermore, winters seem to last longer every year so therefore, October is normally the time we draw the curtains and retrieve indoors. What if we told you to forget all you know about the normal patio heaters? Here at Mensa Heating we have a solution! A range of products you will fall in love with to allow you to extend your summer season and enjoy outdoor entertainment all year around! This is now absolutely achievable with Mensa Heating’s infrared, outdoor range! Mensa Heating products have many benefits, for instance: low running costs of just £0.07/ph, being safe to touch and they are also waterproof. Furthermore, Mensa Heating is not only consumer and pet safe but above all, also environmentally friendly.
Kontaktuppgifter
Straight road, CO39BX, Colchester, Storbritannien
- 07789228813
- Irma@mensa-heating.co.uk
- mensa-heating.co.uk
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Saw the advert in the Sunday Times
Saw the advert in the Sunday Times, looked good so I ordered 2. They came on Wednesday morning in the meantime I was kept completely in the loop on the stages of order preparation and delivery. Two packages arrived very well wrapped and the products inside were exactly as described. High quality, well finished and perfect working order.
A quality service and product
Good acknowledgements of order,despatch,tracking and delivery.A first rate secure service for a well designed effective product. Thanks !
great service
Highly recommended
Elegant, easy to lift and manoeuvre into place, great way for us elderly people to be able to use our garden spaces more, and - hopefully- soon be able to meet up with family and friends.
Great service
I’ve just received a new outdoor heater and the quality is excellent. Communication from the supplier has been exemplary. Really happy with purchase and looking forward to trying it out in the coming month.
Very high quality,lovely beautiful…
Very high quality,lovely beautiful design!
Safe uk plug,steady and light(my experience with imus) Ideal for parties,gatherings..etc
Infrared light is understandably very strong if you sit low in a small garden room and sensitive to direct light in your face.
Mensa has proven to be honest and reliable company to me as they did not let me down with my queries. Thank you.

Svar från Mensa Heating
Smooth ordering, good design
Smooth ordering, good price as buying direct. Stylish design. Good offer with free cover. Looking forward to trying out!
Arrived in super quick time
Arrived in super quick time, 2 days and was well packaged. Used to heat up our converted garage space which it did effectively. Looks great too. Looking forward to taking it outside in the next month.
Imus heater
Excellent product, I got it to use in my summer house, I would recommend this heater. I received it within a few days of ordering really quick delivery.
Both IMUS heater and the customer service are excellent
The IMUS heater is excellent, and arrived within 48hrs of order, and updates provided promptly via email.
The follow-up customer service from Mensa Heating was superb - I had a problem with the infrared bulb and they resolved it very quickly and with no fuss, so I was back up and running within 24hrs.
Would highly recommend!
Neat and classy
Easy site to order from. Excellent delivery time. Came within 2/3 days and was well packaged. Really love the look. Neat and classy. A little disappointed with the heat output. Not too bad under a table but heat doesn't travel very far outside even when you're huddled around it. Like that the unit doesn't get too hot to the touch.
Helpful staff and a great product
Heat at the ready
Bought an IMUS model electric heater based on then manufacturers description and have not regretted it at all.
Efficient, immediate heat at the touch of a button.
The key factor was the safety feature but when you add the style and the fact it is so easily portable it makes it worth investing in.
Terrific indeed.
Mensa Under table heater.
The heat radiated is good .It is for those cool evenings in the Autumn or a conservatary .I would recommend the product.
The reason I didn't give 5 stars is because there is no tracking system on the invoice to estimate delivery.
The company were very adept and helpful at answering my questions.
Absolutely amazing service
Absolutely amazing service! My patio heater suffered a technical problem but was sent away, fixed and returned all within an incredible 3 days! Simply outstanding service from Irma and Mensa Heating. I truly cannot recommend them too highly, they went way, way beyond. **************
Superb heater that does what it says on…
Superb heater that does what it says on the tin. With lockdown works great for sitting out the back for sun and fresh air. Avoid rain obviously. Fast delivery, excellent customer service and when I had a small probably self inflicted issue fixed in a couple of days. Highly recommend. Good value for money as well due to its running costs.
Excellent product and customer service
Excellent customer service from start to finish, problem solved within 7 days (Bulb replacement). Can't recommend them enough during these crazy times. Irma is a star, thank you again. (Maintenance and Admin Dept.)
First Class Service
My new heater is absolutely incredible perfect for my patio area! Amazing customer service, hassle free ordering and quick delivery! Thank you .
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