Extrem dårlig service. Sender billeder af forkert vare og vil ikke tage varen retur efterfølgende. Meget arrogante mails med at så må man bare sælge varen selv
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The product appears excellent and precisely what I was looking for. Unfortunately, anticipated delivery is over a month away. It is therefore too soon for me to be able to make any judgement on th... Se mer
We ordered a IMUS patio heater online, which was delivered promptly after a helpful follow-up phone call from Mensa about the colour. Excellent service. Unfortunately, it developed a fault with t... Se mer
The website is very user friendly. However I have not received either the heater or the cover.
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
Mensa Heating finally arrives to the UK and after many successful years in Europe and around the world, Mensa Heating is now available to purchase right here. As an exclusive Mensa Heating Distributer in the UK, we introduce to you the innovative product you will fall in love with. Mensa Heating is environmentally aware and as a result, we are able to offer you products which really are one of a kind! Living and entertaining in the UK can be challenging all year round. Summer evenings get crisp and yet we all wish to sit outside. Furthermore, winters seem to last longer every year so therefore, October is normally the time we draw the curtains and retrieve indoors. What if we told you to forget all you know about the normal patio heaters? Here at Mensa Heating we have a solution! A range of products you will fall in love with to allow you to extend your summer season and enjoy outdoor entertainment all year around! This is now absolutely achievable with Mensa Heating’s infrared, outdoor range! Mensa Heating products have many benefits, for instance: low running costs of just £0.07/ph, being safe to touch and they are also waterproof. Furthermore, Mensa Heating is not only consumer and pet safe but above all, also environmentally friendly.
Kontaktuppgifter
Straight road, CO39BX, Colchester, Storbritannien
- 07789228813
- Irma@mensa-heating.co.uk
- mensa-heating.co.uk
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Extrem dårlig service
Extrem dårlig service. Sender billeder af forkert vare og vil ikke tage varen retur efterfølgende. Meget arrogante mails med at så må man bare sælge varen selv
Product didn't meet expectations
Easy to order and very quick delivery
Easy to order and very quick delivery. Item well packaged but not overly so. I ordered a replacement part for a heater that does a great job.
I love my Imus heater
I love my Imus heater! As someone who gets easily cold, Imus is a perfect portable heater that I can bring around my home, in my garden, on my balcony etc to keep me warm. It also has safe-touch, which means I don't have the worry of my dog getting burnt.
Great Service
Great Service. Easy to order, quick delivery, good communication & very well packaged
Irma was extremely helpful in…
Irma was extremely helpful in diagnosing a problem with our heater and arranging a replacement part, together with instructions on how to install the new lamp holder.
Fantastic customer service and very efficient heaters!
We were looking for a way to more efficiently heat our offices with the cost of utilities on the rise in the UK. Our MD came across this company and the marketing material spoke for itself boasting about the impressive cost efficiency and safety of these heaters. We bought a couple initially to test them and we were quickly impressed. The heaters have no heat up time instantly heating those arounds them, they offer a nice comforting heat a bit like a warm hug on a winters day, they are incredibly efficient to run, they are safe to touch, require no set-up, simply plug in and turn on to instantly feel the benefits. We have since ordered around 20 of these heaters to be the primary heat source for our business. The customer service has been excellent, a couple of heaters had damaged bulbs which may have been due to poor handling in transit or unboxing but the customer service team sent replacement bulbs in a couple of days without a quibble. When placing bulk orders they offered discount and they cant do enough to help. I cannot recommend this company highly enough. Whilst they may be on the more expensive side in comparison to traditional fan heaters or oil filled radiators they are worth every penny and would pay for themselves in energy savings alone.
Great heater but doesn’t fit under…
Great heater but doesn’t fit under table.
Couldn’t find information on how much it costs to use electricity per hour.
So far it’s keeping us warm
What a great Company
What a great Company. I had a problem with the initial delivery of a heater which probably was damaged in transit. The Company accepted the problem without question and replaced the faulty heater without question. The replacement works fine and does the job perfectly. Would have no hesitation in recommending this comoany
Absolutely brilliant patio-heater which…
Absolutely brilliant patio-heater which we use in our Breeze House. What’s even better is the exceptional customer-service we’ve just experienced when the heater stopped working after 11 months of use. I contacted Mensa Heating and Irma the CEO Of Mensa Heating (UK) got back to me within hours of my email. She was keen to diagnose the problem and quickly identified it as the lamp-house element having blown. She promised to send me a replacement lamp-house and sure enough this arrived the next working day. The instructions she provided were easy to follow and within an hour or so of getting the right screwdrivers (torx T15 & T20 which only cost a few pounds on Amazon) I had replaced the lamp-house and all was working as good as new. A sign of a great product and company is the way they handle any potential complaints - I have nothing to complain about as this issue was handled expediently and in a friendly and courteous manner - thank you Irma, I definitely recommend your products and Mensa Heating to others.

Svar från Mensa Heating
Excellent customer service
Excellent customer service. I sent a email regarding a part I needed for my under table heater and got a response immediately. I ordered the part and my heater is back working. Thank you

Svar från Mensa Heating
Prompt delivery and seems like a good…
Prompt delivery and seems like a good heater. Yet to try it outdoors though.
Quick helpful responses quickly sorted…
Quick helpful responses quickly sorted out a query
A speedy and efficient ordering and…
A speedy and efficient ordering and delivery service.
Liked it so much we bought a 2nd one!
We purchased a Mensa heater before and liked it so much that we just bought a 2nd one in this Black Friday sale. Love it-- great heater, great service.
We like this heater
We like this heater so much, we bought another one this year so more people can enjoy its lovely warmth.
Great service from the company through from ordering to swift delivery.
Highly recommend this product and company.
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