Mensa Heating Omdömen 

103
•
TrustScore 3 av 5

2,9

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Extrem dårlig service. Sender billeder af forkert vare og vil ikke tage varen retur efterfølgende. Meget arrogante mails med at så må man bare sælge varen selv

Betygsatt 3 av 5 stjärnor

The product appears excellent and precisely what I was looking for. Unfortunately, anticipated delivery is over a month away. It is therefore too soon for me to be able to make any judgement on th... Se mer

Betygsatt 5 av 5 stjärnor

We ordered a IMUS patio heater online, which was delivered promptly after a helpful follow-up phone call from Mensa about the colour. Excellent service. Unfortunately, it developed a fault with t... Se mer

Betygsatt 3 av 5 stjärnor

The website is very user friendly. However I have not received either the heater or the cover.

Företaget har svarat

Företagsinformation

  1. Utemöbler

Informationen kommer från olika externa källor

Mensa Heating finally arrives to the UK and after many successful years in Europe and around the world, Mensa Heating is now available to purchase right here. As an exclusive Mensa Heating Distributer in the UK, we introduce to you the innovative product you will fall in love with. Mensa Heating is environmentally aware and as a result, we are able to offer you products which really are one of a kind! Living and entertaining in the UK can be challenging all year round. Summer evenings get crisp and yet we all wish to sit outside. Furthermore, winters seem to last longer every year so therefore, October is normally the time we draw the curtains and retrieve indoors. What if we told you to forget all you know about the normal patio heaters? Here at Mensa Heating we have a solution! A range of products you will fall in love with to allow you to extend your summer season and enjoy outdoor entertainment all year around! This is now absolutely achievable with Mensa Heating’s infrared, outdoor range! Mensa Heating products have many benefits, for instance: low running costs of just £0.07/ph, being safe to touch and they are also waterproof. Furthermore, Mensa Heating is not only consumer and pet safe but above all, also environmentally friendly.


Kontaktuppgifter

2,9

Medel

TrustScore 3 av 5

103 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,9

Alla omdömen

(103)

2 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

Absolutely first class service

Absolutely first class service
We ordered the heater one day it came the next. Heater works really well for us and is just what we needed. I also use it in my office to save putting all the central heating on.
Would not hesitate to recommend

14 november 2021
Betygsatt 5 av 5 stjärnor

Happy with everything so far

Early days because I bought these (2x IMUS) in advance of the cooler weather and have only used them so far to make sure they are in full working order.
All I can say so far is they look good, they heat up really quickly and cool down just as quickly which means they're easy to put away. They fit brilliantly under a patio table and the service was excellent from Mensa-Heating. Well-packaged and very quick delivery

15 juli 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing service

Amazing service, and a company to restore faith in humanity! We recently bought a under table infrared heater and after it’s first use I brought it back inside….only to find 30 seconds later that our house rabbit had eaten though the (unplugged) mains cable. We asked Mensa heating if they could send a new cable with instructions or if they have a repair service and they kindly fixed it at no charge and only asked for us to cover postage. What a lovely company. Thanks so much!

15 juni 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic Company

We bought the under patio heater, but when the box arrived despite having fragile all over it it was badly damaged and the lamp had broken.

The after care from Mensa was second to none and Irma was fantastic. She immediately arranged for a new lamp to be sent, and when that didn't work as i think we did not fit it correctly - she arranged pick up of the heating unit and then sent it back to us 3 days laters - in 100% working order. This was brilliant customer care and I was very impressed. We used the patio heater straight away - and it generates a lot of heat, which is immediate and you dont have to wait for a fire to heat up or have gas cannisters. I would thoroughly recommend. Thanks Mensa Heating

25 maj 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent heater

I recently purchased an Imus patio heater, the website was easy to use and the heater arrived very quickly and well packed. I did have a small issue over the colour of the heater but this was quickly resolved within an hour of me contacting the company, if only all companies offered such good customer service.
As regards the heater it has exceeded my expectations, it is larger than I expected (about the size of an old fashioned paraffin heater if you can remember that far back) the heat it gives out is instant and pretty hot - you need to sit directly in front of the heater to feel the benefit but even at 1 metre away the heat is still good. As they say on their website the heater is safe to touch even when on. We have used the heater outside and in a large conservatory both to great effect, another benefit of the Imus is that it is silent unlike the old fan heater.
Although not cheap I am pleased I made the purchase.

8 maj 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

From sunshine to snow

I used this heater for the first time today. We had outside visitors arrive in the sunshine and then the weather turned to hail and snow. The heater was in our gazebo with 3 people sitting around . It gave a lovely warmth . I was impressed by the cool walls since I have young grandchildren. Felt really safe.

10 april 2021
Betygsatt 5 av 5 stjärnor

Amazing heaters

Amazing heaters
They have kept me warm outside in March, two under the patio table though one would be enough. They are completely safe around my dogs as you can touch them when they are on yet feel nothing. They are so safe. Keep soft furnishings safely away and check that these are not getting hot. This infra red technology is wizardry and awesome. They are very cheap to run, look stylish and are easy to store as they are compact. I use an outdoors extension reel so I can place them anywhere. I love them.

7 april 2021
Omdöme utan inbjudan
Logotyp för Mensa Heating

Svar från Mensa Heating

Hello, just wanted to thank you for your glowing review. Irma and Danijel at Mensa Heating.

Betygsatt 5 av 5 stjärnor

Imus heater arrived very quickly

Imus heater arrived very quickly. It seems good quality although as billed not massive amount of heat and works best for two people under the table. It stopped working after a couple of weeks and Irma offered to either repair it straight away at no cost or send a replacement bulb out immediately. I took that option and replaced the bulb myself which was fiddly but Irma provided detailed instructions. It is now working perfectly again.
Was pleased with swift and responsive service.

1 april 2021
Omdöme utan inbjudan

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