mac.bid Omdömen 

I set up an account for my friend and set the location. He was quite excited about the auction and had made a purchase he was very satisfied with. His next purchase some how added another location back east. He purchased the item at $100 and realized that it was back east....but there was a little shipping icon on the bid itself so he thought it would ship here in Vegas ... we'll that's not the case! So if you don't pick up the item it's considered abandoned and you forfeit your money. BS! It was a mistake. When I went in to talk to them at the N LV location the lady at the door said....let me guess it was the Butler location. So they know there is a problem with the app...but she just works there. Wow THEY ARE THIEVES! DELETE YOUR ACCOUNT. AND THE EXTRA FEES ARE BS ALSO.
NELLIS AUCTION IS THE BEST!
Negative-10

I placed a bid on an item and won. When I emailed to ask about their holiday hours and being able to pick it up by the deadline, I got no response. The deadline was the day after Thanksgiving and because I was out of town, I needed to make arrangements to have someone pick up the item for me. I got no response by email so on the day of the deadline, I called. Wasn't able to speak with anyone so I left a message. 3 hours later after no response I called again. Thinking they must be closed because of the holiday I didnt make arrangements to have the item picked up. I received an email the next morning they were charging me a restock fee and I could no longer pick up the item. Cost me about $100 to learn NOT to do business with them! Im still waiting on a response to three emails and a voice message and it's been 6 days since the first email was sent.

I won a shelving unit cost total was 25.00 it was only half there and this half was mostly broken, the whole thing should have been put in the trash. I was totally at a loss of my money and time, won't be bidding on anything else. I just can't afford to throw money away. This was from the Akron facility.

Buyer beware. They nickel and dime you to sell junk with their misleading product descriptions and absolute terrible customer service.

-0 .It's all a scam. I bought some tables that were supposed to be new, but they arrived broken. I called to file a report because I paid around $80 and the service was terrible. It's not the first time something has arrived damaged.
Other times it was a small amount, but to not even get an answer, with so many staff members, they should inspect the merchandise and stop stealing from and scamming people. Real reviews, not downloaded from the internet. I would never buy anything there again. The service is awful.

Another bust with MacBid. Bid on and won two auctions for LIKE NEW narrow storage cabinets. The listing showed it was 3-tiers, the Amazon link showed 3-tiers and the list price was for 3-tier unit. Package was pristine BUT each unit was only 2-tiers, so I overpaid — $40 -50 by the time you added their handling fees. Customer service would not help, warehouse manager would not help because I didn’t purchase buyer protection. False advertising!!!

I recently purchased several items that were all listed as “like new.” Unfortunately, that description couldn’t have been further from the truth. When I received my order, multiple items showed clear signs of use — scratches, dirt, things put together wrong and even one that wouldn’t turn on at all. A few other items were missing essential parts, making them completely unusable.
There is basically no return policy so I ended up stuck with junk that I just ended up throwing away.
Overall, I would not recommend this company. The listings were misleading, and the hassle of dealing with defective or incomplete products simply isn’t worth it

Absolutely awful. So let me count the ways this place is garbage.

1) do not tell you when you are outbid on an item.
2) automatic $3 "lot fee" for every product.
3) say they will auto charge your card then do not.
4) you cannot pick up your product until after 12pm. Unless you pay $29.99 for a membership. They do not tell you this when you win the auction. Not joking.
5) no refunds. Unless you pay the $29.99 membership fee.

Stay away, Stat very far away from this place.

I’ve bought several items from Mac Bid…had a few items that were defective. However, today I had the worst experience at the Monroeville, Pa location. I purchased a rocking chair for $46 and the arm was totally cracked and not useable. I asked for a manager review and was treated terribly. She first asked me to read the paragraph that states there could be damage. I understood that, but still hoped for consideration in the matter! She said her boss does not permit her to deviate from that policy and walked away. She NEVER even looked at the product. She then instructed her staff to carry it to the garbage!!! If your product deserves to be put in the garbage, then you should be issuing a refund!!! Totally rude person!

Total ripoff !!!! The owners should be thrown in jail running a ponsi scheme .taking money off people's cards .not showing they won an item .then reposting the same item for sale again .if you call the customer service line you get a recording to leave a message and nobody calls you back. I read the reviews and it seems like a recurring theme . A class action law suit should be brought up against this company. They can take the dollars they stole from me and wipe their behinds with it .because this is the crappiest company I have ever dealt with......

I have been going to the Uniontown MacBid Warehouse for about two years now and I have found the MacBid Uniontown Employees to be absolutely OUTSTANDING Customer Service Professionals. They are all very helpful and very knowledgeable, especially Christina, Donna, A.J., Trina, Chaz, D.J., and Kason. I have never had an issue that these fine employees couldn't solve. They are the absolute BEST!

What a joke! Broken stuff! Misrepresented stuff big time! A total rip off! Do not get into it! You'll just get pissed! And bentover! 100% a joke! No good will come of you going there! And that's facts!

The mac.bid app is incredibly glitchy. You will be charged for additional services you did not sign up for, and if you reach out to customer service, they will refuse to reverse the charges and threaten to deactivate your account.

I bought two refrigerator water filters. The were both opened and not sealed. Now I didn't spend a whole lot of money on them, but a simple look would have revealed that they are used. I also bought a dozen golf balls. A simple look would have revealed that they took a good number of balls out and replaced them with shag balls. Think of all the money they make off the low-cost items that are simply junk and now worth spending the extra insurance cost on. I'd give them less than one star if I could.

The Hamilton Ohio mac bids/Yinz Binz has been a very positive experience. I have found the items I have purchased to be of good quality and tremendous savings. It is listed if the items have been damaged, and I have chosen not to purchase those items. I have purchased Open Box items, and those are not guaranteed. Still, I have been fortunate and those have been okay - If they hadn't I would blame myself if unhappy because it is listed that they are not guaranteed. You CAN view them first.
My greatest compliment goes to the workers at this location. They are consistently friendly, super helpful and patient, and hard-working. I am not naming names because I do not know all of their names, but each and every person that I have encountered possesses the named qualities.
Many thanks to all of you!
Patty Geroni

Maxbid attracts the worst sellers. Twice I have made purchases from Maxbid and both times the product did not work. I even asked the seller if it worked and he said "of course". Low rent products reflect poorly on Maxbid.

Be careful before doing business with them.

If you ever receive an email saying your payment failed, call immediately. If you do not, they will blame you for their own miscommunication and delays. And if their slow response pushes you past your pickup deadline, they will still keep your money even though they caused the confusion and failed to reply within the timeframe promised in both their autoresponder and by customer support.

Last week, I won an auction at 11:45 PM on Thursday and paid the next morning. Soon after, I received an email saying there was a problem with my payment. I replied right away, confused because the funds had already been deducted and my transaction showed as successful. I did not hear back until Monday, and by then, my items had been removed and marked as abandoned.

When I contacted support for a refund or reinstatement, they refused and blamed me.
First, they said it was my responsibility to check my account. I had, and it showed the payment went through before they said it hadn't.

Then they blamed my email provider, even though I replied the same day, and they did not respond until Monday, which was still within their own 1 to 2 "business day" window.

Next, they claimed I missed the 3-business-day deadline. Monday was the third business day. Their definition of business days apparently only applies to when the store is open, not when their support team operates.

Finally, they scolded me for not calling, even though I had been communicating in writing to ensure I had confirmation and no further issues at pickup.
After several back-and-forth emails, the representative named Angela abruptly ended communication, clearly realizing her responses contradicted the company’s own policies. Her tone was shockingly unprofessional, including exclamation points in customer service emails.
In short, they caused the problem, blamed the customer, and kept the money.

Their policies are inconsistent, their communication is poor, and their staff could use serious customer service training.

I will be contacting my bank regarding their misleading definition of business days, since I was clearly not granted the full three business days they mentioned.

Proceed with caution.

I had been a good customer. Our household had been purchasing through them for about two years, and this is how they treat loyal customers.

Broken and worthless coffee maker that cannot be repaired. Wasted money.

i buy a 100 item a week and it was ok but now they are starting to not take any pics of anything or just a pic of the box i get a lot of broken stuff and get scammed out of a lot of money

Well, I'm 0 for 2 and DONE with this sleazy company wasting my time. The first time was a bait a switch... but I got my money back. The second time was due to their inept communications (their website and emails don't support each other) and very poor customer service. Won a bid, as you know it doesn't show up on their website to the next day of which they want to be paid and they were via an existing card on account. Being busy I, simply relied on the email I received that night. It stated pick up from Sunday - Sat. 12-6p. I went to go pick up on Sunday and was told I had abandoned the product cuz their website stated to pick up in 3 days. Only I had no reason to go back to the website since I had the email. And, during this time NO email about the abandoning, nothing about what they had done on my account on their website. So I wasted my time and went to their business to get the product only to be told the above. I asked for my money back and the manager stated he didn't like my attitude so he was not going to refund my money. This after telling me "You can't read". And, being very confrontational. It was as if he was enjoying being condescending to a customer like telling me the "customer is not always right" after I told him I didn't like his attitude and petty personal reasons for denying me a refund. DONE!