+ It's cheap + Fast setup - Data speed on network isn't that great compared to my other operator. I frequently have to swap to other SIM when browsing is slow = Customer service is friendly but c... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Yes the name is Lyca is special &servis is v good internet speed is best without drop signal running wel I am feel free chose Lyca mbile service
Renewed plan for 12 months at good rates. Slight problem when renewing in that when making payment the system hung and when I tried to make it again said that it had already been processed (which it h... Se mer
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Everytime i travel outside and come back to Portugal the call- and internet services takes about 15-20min to connect. The internet download it's always very slow (in or outside Portugal) and sometimes... Se mer
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Företagsinformation
Skrivet av företaget
Lycamobile Portugal oferece chamadas nacionais e internacionais a preços low-cost. Peça o seu cartão SIM gratuito e ligue para o Mundo por muito menos com as mais recentes ofertas e planos.
Kontaktuppgifter
1050-127, Lisbon, Storbritannien
- lycamobile.pt
3,0
Medel
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
บางวันเน็ตช้าและฉันแนะนำให้เพื่อนสมัครแอ…
บางวันเน็ตช้าและฉันแนะนำให้เพื่อนสมัครแอพในมือถือสมัครยากมาก
11 augusti 2026
Svar från Lyca Mobile PT
เรียน คุณลูกค้า
การได้อ่านรีวิวของคุณช่วยเติมเต็มความสุขให้กับวันของเราเป็นอย่างมาก!
การได้รับรู้ว่าเราสามารถตอบโจทย์ความต้องการของคุณได้นั้น ถือเป็นแรงบันดาลใจให้ทีมงานของเรามุ่งมั่นพัฒนาเพื่อมอบสิ่งที่ดีที่สุดต่อไป
ขอแสดงความนับถือ
ทีมงานดูแลและตอบกลับรีวิวของ Lyca Mobile
trustpilotreview@lycamobile.com
I satisfied with the service
I satisfied with the service. Best rate. Strongly recommend
11 augusti 2026
Svar från Lyca Mobile PT
Dear Customer,
We're so happy to hear you're satisfied with our service and found our rates to be the best! Thank you for your strong recommendation.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Overcharged for annual plan and balance deduction issues
I tried to buy a bundle from my existing main balance, but the website repeatedly threw an error: "We seem to be having trouble with your request please contact customer care".
Because buying from my account balance didn't work, I was forced to pay directly by card. Even though I was selecting the annual subscription (which is advertised at €5.60/month), the system charged me the full price of €7 without applying the promotional discount. On top of that, the money I previously topped up onto my main balance remains stuck and unusable for plan activation on the site.
Extremely poor system integration and misleading pricing during bundle renewal.
11 augusti 2026
Svar från Lyca Mobile PT
Dear Aleksandr,
We’re sorry to hear about the issues you experienced with the bundle purchase, promotional pricing, and your existing balance. We understand your frustration and apologise for the inconvenience caused.
Thank you for providing the relevant details. We have noted your concerns, and our team is currently investigating this as a priority and will work towards resolving the issues as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
I topped up my the money has not arrived in the account on the website…
I topped up my account on the website and immediately chose a tariff plan, but the money was debited, and I can’t use mobile communications and the Internet, and I can’t do anything to get the money back. It’s a small thing, 10 euros. But still, it brings great inconvenience. Because these 10 euros arrived in the account, but they disappeared somewhere from the account.
3 augusti 2026
Svar från Lyca Mobile PT
Dear Inna,
We’re sorry to hear about the issue with your €10 top-up and the difficulty using your balance for the tariff plan. We understand your frustration and apologise for the inconvenience caused.
Thank you for providing the relevant details. We have noted your concern, and our team is currently investigating the missing balance and will work towards resolving the issue as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
I need recharge not new SIM card
11 augusti 2026
Svar från Lyca Mobile PT
Dear Customer,
We’re sorry for any confusion regarding your recharge request. We understand that you require a recharge for your existing SIM card, not a new SIM card.
Thank you for providing the relevant details. We have noted your concern, and our team is currently investigating this as a priority and will work towards resolving the issue as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Svar från Lyca Mobile PT
Dear Customer,
Your loyalty and kind feedback mean the most to our hard-working team.
Thank you for choosing us for reliable service.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Very poor network
Network problem and internet as well very much can not communicate with people neeed to extended
3 augusti 2026
Svar från Lyca Mobile PT
Dear Dipesh,
We’re sorry to hear about the poor network and internet service, which has affected your ability to communicate. We understand your frustration and apologise for the inconvenience caused.
Thank you for providing the relevant details. We have noted your concerns, and our team is currently investigating this as a priority and will work towards resolving the issue as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Very slow internet speed
4 augusti 2026
Svar från Lyca Mobile PT
Dear Customer,
We’re sorry to hear about the very slow internet speed. We understand your frustration and apologise for the inconvenience caused.
Thank you for providing the relevant details. We have noted your concern, and our team is currently investigating this as a priority and will work towards resolving the issue as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Svar från Lyca Mobile PT
Dear Jiban,
We’re sorry to hear that you’re unhappy with our service. We value your feedback and apologise for any inconvenience caused.
Thank you for providing the relevant details. We have noted your concern, and our team is currently investigating this as a priority and will work towards resolving the issue as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Svar från Lyca Mobile PT
Dear Gurprit,
We are incredibly happy to hear that you are enjoying our network and plans.
Thank you for taking the time to share your positive experience!
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Svar från Lyca Mobile PT
Dear Customer,
Feedback like yours tells us we are moving in the right direction to deliver top-tier value to you.
We truly appreciate your trust and support.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Network is not good internet very bad …
Network is not good internet very bad to much problem internet
8 augusti 2026
Svar från Lyca Mobile PT
Dear Kuldeep,
We’re sorry to hear about your experience with the poor network and internet service. We understand your frustration and apologise for the inconvenience caused.
Thank you for providing the relevant details. We have noted your concerns, and our team is currently investigating this as a priority and will work towards resolving the issue as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Svar från Lyca Mobile PT
Dear Customer,
We are so glad you are part of our community!
Thank you for the fantastic star rating.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
I did not get any data At all
10 augusti 2026
Svar från Lyca Mobile PT
Dear Lars,
We’re sorry to hear that you did not receive any data service. We understand your frustration and apologise for the inconvenience caused.
Thank you for providing the relevant details. We have noted your concern, and our team is currently investigating this as a priority and will work towards resolving the issue as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Svar från Lyca Mobile PT
Dear Customer,
We’re sorry to hear about your experience regarding the very slow internet service. We understand your frustration and apologise for the inconvenience caused.
Thank you for providing the relevant details. We have noted your concern, and our team is currently investigating this as a priority and will work towards resolving the issue as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
No connection on call as well
10 augusti 2026
Svar från Lyca Mobile PT
Dear Customer,
We’re sorry to hear about your experience regarding the lack of call connectivity. We understand your frustration and apologise for the inconvenience caused.
Thank you for sharing your feedback and providing the relevant details. We have noted your concern, and our team is currently investigating this as a priority and will work towards resolving the issue as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
service is good but in app I don't see…
service is good but in app I don't see my top up amount
10 augusti 2026
Svar från Lyca Mobile PT
Dear Customer,
We appreciate your positive feedback on our service. We're sorry to hear you're having trouble viewing your top-up amount in the app. We are working to improve this.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Svar från Lyca Mobile PT
Dear Sandip,
Thank you for sharing your feedback. We’re glad to hear that your experience has been satisfactory.
We appreciate you taking the time to review our service. Your feedback is valuable to us and helps us continue improving our customer experience.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Svar från Lyca Mobile PT
Dear Customer,
We’re sorry to hear about your experience regarding the roaming service not working and the difficulty accessing support.
Thank you for sharing your feedback and providing the relevant details. We have noted your concerns, and our team is currently investigating this as a priority to review the issue and work towards resolving it as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
I'll like to have expansion of your…
I'll like to have expansion of your offers, in net credits and reduce prices.
10 augusti 2026
Omdöme utan inbjudan
Svar från Lyca Mobile PT
Dear Customer,
Nothing beats hearing that our network is making your life a little easier.
Thank you for this wonderful review and for sticking with us!
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Detta är Trustpilot
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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.