+ It's cheap + Fast setup - Data speed on network isn't that great compared to my other operator. I frequently have to swap to other SIM when browsing is slow = Customer service is friendly but c... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Renewed plan for 12 months at good rates. Slight problem when renewing in that when making payment the system hung and when I tried to make it again said that it had already been processed (which it h... Se mer
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Everytime i travel outside and come back to Portugal the call- and internet services takes about 15-20min to connect. The internet download it's always very slow (in or outside Portugal) and sometimes... Se mer
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Writing I have been using Lyca Mobile Portugal and overall I am very satisfied with the service. The network works well, the prices are affordable, and the packages are good value for money. Customer... Se mer
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Företagsinformation
Skrivet av företaget
Lycamobile Portugal oferece chamadas nacionais e internacionais a preços low-cost. Peça o seu cartão SIM gratuito e ligue para o Mundo por muito menos com as mais recentes ofertas e planos.
Kontaktuppgifter
1050-127, Lisbon, Storbritannien
- lycamobile.pt
3,0
Medel
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Lyca Mobile PT
Dear Customer,
We’re sorry to hear that your Lyca Mobile data is not working. We understand your frustration and apologise for the inconvenience caused.
Thank you for providing the relevant details. We have noted your concern, and our team is currently investigating this as a priority and will work towards resolving the issue as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
They block my sim
5 augusti 2026
Svar från Lyca Mobile PT
Dear Customer,
We’re sorry to hear that your SIM has been blocked. We understand your frustration and apologise for the inconvenience caused.
Thank you for providing the relevant details. We have noted your concern, and our team is currently investigating this as a priority and will work towards resolving the issue as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
I give 1star because when I recharge my…
I give 1star because when I recharge my data there 5.60 and charge 7€
13 augusti 2026
Svar från Lyca Mobile PT
Dear Joti,
We’re sorry to hear about the unexpected €7 charge when you expected the bundle price to be €5.60. We understand your frustration and apologise for the inconvenience caused.
Thank you for providing the relevant details. We have noted your concern, and our team is currently investigating the charge as a priority and will work towards resolving the issue as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Good quality service from Lyca
Good quality line to Lyca. Matter was dealt with efficiently and swiftly and the phone service is back up again.
12 augusti 2026
Svar från Lyca Mobile PT
Dear Neville,
We're delighted to hear that we efficiently resolved the matter and restored your phone service. Thank you for sharing your positive experience with us!
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Internet could be more faster and…
Internet could be more faster and reliable, make your coverage area more stronger and wide , give old customers some useful offers
6 augusti 2026
Svar från Lyca Mobile PT
Dear Shankar,
We’re sorry to hear about your concerns regarding internet speed, coverage, and offers for existing customers. We understand your frustration and apologise for the inconvenience caused.
Thank you for providing the relevant details. We have noted your concerns, and our team is currently investigating this as a priority and will work towards resolving the issue as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Svar från Lyca Mobile PT
Dear Customer,
We’re sorry to hear about the network loss you’ve experienced. We understand your frustration and apologise for the inconvenience caused.
Thank you for providing the relevant details. We have noted your concern, and our team is currently investigating this as a priority and will work towards resolving the issue as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Svar från Lyca Mobile PT
Dear Customer,
We're so glad to hear you're happy with us! Thank you for your wonderful feedback.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Poor mobile network and slow internet
Everytime i travel outside and come back to Portugal the call- and internet services takes about 15-20min to connect. The internet download it's always very slow (in or outside Portugal) and sometimes the internet do not work. Sometimes i can not receive calls or make calls for hours (in and outside Portugal).
12 augusti 2026
Omdöme utan inbjudan
Svar från Lyca Mobile PT
Dear Carlos,
We’re sorry to hear about the ongoing issues with your network, slow internet, and difficulties making or receiving calls, especially when travelling to and from Portugal. We understand your frustration and apologise for the inconvenience caused.
To investigate this as a priority, kindly please share your Lyca Mobile number, registered email address, and any reference number you may have. Our team will review the issue and work towards resolving it as soon as possible.
We appreciate your cooperation and look forward to assisting you.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Okay 👍 what I need!
12 augusti 2026
Svar från Lyca Mobile PT
Dear Manuel,
We are glad we could provide what you needed. Thank you for your feedback!
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Great service
5 augusti 2026
Svar från Lyca Mobile PT
Dear Customer,
Nothing beats hearing that our network is making your life a little easier.
Thank you for this wonderful review and for sticking with us!
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Great and cheap
5 augusti 2026
Svar från Lyca Mobile PT
Dear Chrisso,
We are so glad you are part of our community!
Thank you for the fantastic star rating.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Svar från Lyca Mobile PT
Dear Shah,
We’re sorry to hear that you’re not satisfied with the Lyca Mobile network service. We understand your frustration and apologise for the inconvenience caused.
Thank you for providing the relevant details. We have noted your concern, and our team is currently investigating this as a priority and will work towards resolving the issue as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Svar från Lyca Mobile PT
Dear Customer,
Thank you so much for sharing your experience with us!
We're thrilled to keep you seamlessly connected with the great value you deserve.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Network problem always
Network problem always . No good service network gone away in second sometimes overnight came no network
5 augusti 2026
Svar från Lyca Mobile PT
Dear Customer,
We’re sorry to hear about the frequent network issues and loss of service. We understand your frustration and apologise for the inconvenience caused.
Thank you for providing the relevant details. We have noted your concern, and our team is currently investigating this as a priority and will work towards resolving the issue as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Internet
Its been 4 days my internet is not working like before it is slow can’t load site also
I was trying to call in lyca customer center also not responding my number is 920484688
5 augusti 2026
Svar från Lyca Mobile PT
Dear Manoj,
We’re sorry to hear that your internet has been slow and that you’ve been unable to reach our customer service. We understand your frustration and apologise for the inconvenience caused.
Thank you for providing your Lyca Mobile number and the relevant details. We have noted your concern, and our team is currently investigating this as a priority and will work towards resolving the issue as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Svar från Lyca Mobile PT
Dear Customer,
We’re sorry to hear about the weak network and slow mobile data service. We understand your frustration and apologise for the inconvenience caused.
Thank you for providing the relevant details. We have noted your concern, and our team is currently investigating this as a priority and will work towards resolving the issue as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Svar från Lyca Mobile PT
Dear Customer,
We’re sorry to hear about the network issues you’ve experienced. We understand your frustration and apologise for the inconvenience caused.
Thank you for providing the relevant details. We have noted your concern, and our team is currently investigating this as a priority and will work towards resolving the issue as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Svar från Lyca Mobile PT
Dear Rajan,
We’re sorry to hear about the slow data service. We understand your frustration and apologise for the inconvenience caused.
Thank you for providing the relevant details. We have noted your concern, and our team is currently investigating this as a priority and will work towards resolving the issue as soon as possible.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
I was able to top up my credit
I was able to top up my credit. However, it would be much better if the TOTAL CREDIT would be shown: previous credit and the top up done because of the expiring of the SIM card after six months.
1 augusti 2026
Svar från Lyca Mobile PT
Dear Customer,
We appreciate your feedback regarding the credit display. We understand that seeing the total credit, including previous balance and top-up, would be beneficial for managing your SIM card's validity. We are always looking for ways to improve our services.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Svar från Lyca Mobile PT
Dear Satinder,
Reading reviews like yours completely brightens up our day!
Knowing we have hit the mark for you inspires our team to keep pushing for the best.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Detta är Trustpilot
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