Great trainers at a brilliant price. Most comfortable trainers I've ever owned. Previous ones still going strong but getting tired after about 12 years of steady use including jogging and hiking. Reco... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
1 star as I could not give 0. Dreadful and will never use again. Despite having a couple of pairs of their shies which are good & last. I ordered a limited 60 year edition. Nearly 2 months and despite... Se mer
Bought the Kswiss Hypercourt Express 3 both in hardcourt and clay. Absolutely love them! Comfortable with lots of room for toe box and well built premium shoes. Highly recommend. I came from ASICS... Se mer
Let's make no mistake, K Swiss trainers should be more popular than they are. They are extreme quality, comfortable and I find their designs stylish. I have never had a gripe. Ok postage is a little s... Se mer
Företagsinformation
Om K-SWISS UK
Skrivet av företaget
K-SWISS, an american heritage tennis brand
Since 1966 🌴👟🎾
#PLAYERSKNOW
Founded in Los Angeles in 1966, K-Swiss embodies innovation, quality, performance and style. The Classic, the brand's signature silhouette and first leather tennis shoe, made its debut at Wimbledon that same year. 58 years later, it's still as iconic as ever.
OWN THE COURT
From its very inception, K-SWISS has been a pioneer in the world of tennis. By producing high performance and innovative products for decades, K-SWISS has become a reference for tennis enthusiasts.
CELEBRATING LIFESTYLE PLAYERS
K SWISS, performance is essential, but style matters too. K-SWISS combines the worlds of tennis and fashion, creating a unique fusion that sets players apart both on and off the court.
Discover K-SWISS products
Tennis
Padel
Own The Court
Lifestyle sneakers for men
Lifestyle sneakers for women
McLaren x K-SWISS
You have questions regarding our products? An inquiry about your order?
Contact our Customer Service
Kontaktuppgifter
Lyon, Frankrike
- hello@ksgb.co.uk
- kswiss.co.uk
3,9
Bra
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 61 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Speedy response from customer service…
Speedy response from customer service when I wanted to return the shoes.
The fitting is small compared to my normal size.
15 juni 2026
Replacements for worn out pair
Bought replacements for old pair that had worn out. Reassuring that they were exactly the same and so great fit and quality as before.
15 juni 2026
My review,
My review,
As I have not received my order , it seems that it has been with your courier EVRI for quite a while and I have had no luck in contacting them. So yes I'm slightly frustrated and concerned as to when I will get my order..
8 juni 2026
Svar från K-SWISS UK
Hello,
I am very sorry for the inconvenience, I can't find any emails from you, did you contact the customer service ?
We refunded you today as we can see that the parcel seems to be lost.
Best regards,
Kswiss team
What a great find a great price…
What a great find a great price brilliant product and quality finish and really decent delivery time being shipped from Europe to the U.K.
12 juni 2026
Problem with returning trainers - no replies to my emails.
I am trying to return some trainers but I am having problems with the return barcode created not being recognised.
I have emailed several times but have not received any replies. Please help
29 juni 2026
Omdöme utan inbjudan
Svar från K-SWISS UK
Hello,
please come back to us here : hello@ksgb.com with the order number as we can't find any order without this information, then we'll be able to help you asap.
thank you,
Kswiss team
The delivery took a little longer than expected.
The delivery took a little longer than expected.
Overall I like the shoes, however there is an internal seam that rubs against the side of my little toes; this has caused blisters.
13 maj 2026
Svar från K-SWISS UK
Hello,
Thank you for taking the time to share your feedback.
We're sorry to hear that your delivery took longer than expected and that the internal seam of the shoes caused discomfort and blisters on your little toes.
This is certainly not the experience we want our customers to have. If the issue persists, please don't hesitate to contact our Customer Service team so we can look into the matter and assist you with an appropriate solution.
We appreciate your comments, as they help us improve both our products and our service.
Kind regards,
The Customer Service Team
I always buy K-Swiss footwear
I always buy K-Swiss footwear, because they are the most comfortable trainers for me. I need to buy a size 6 though, when I wear 5 in my other shoes, but I learned that years ago and they have been consistent in their sizing. I find them to be made from good quality materials and long lasting, I even put them in my washing machine to freshen up and they still look great to me. I've had different styles over the years, as I played tennis and badminton, I wore them when I was sailing and camping. They are reliable, I find, and I often get my new ones in a sale. I receive updates to my order when they are being delivered, very useful, and so far I haven't had any problems with my orders, except a colour detail was incorrect with this order. I asked for white and silver and got white with red and blue detail. Not a problem for me. I'm still happy.
29 maj 2026
Lovely trainers. Delivery not the quickest
Delivery wasn’t the fastest. But guess came from US.
Trainers lovely.
12 maj 2026
My go to trainers
My go to trainers, they don't fall apart, there comfortable and go well with jeans etc, kswiss are also competitively priced, delivery to the UK takes a little longer but worth the wait.
12 maj 2026
I have not had a reply to my email sent…
I have not had a reply to my email sent a week ago and am still waiting for a refund!
12 maj 2026
Svar från K-SWISS UK
Hello,
I am sorry to read this, it seems that our colleague replied to you on June 10th. I am sorry if the reply was late.
Best regards,
Kswiss Team
Extremely slow delivery and returns…
Extremely slow delivery and returns process, had to contact customer services a few times to get a refund.
12 maj 2026
Svar från K-SWISS UK
Hello,
We’re sorry to hear about your experience. Recently, we encountered a technical issue that unfortunately made the returns process more difficult than it should have been. We understand how frustrating this must have been, and we apologize for the inconvenience.
Our customer service team is always available to assist and ensure that any issues are resolved as quickly as possible. We appreciate your patience and your feedback, as it helps us continue improving our service.
Best regards,
Kswiss Team
Great customer service from k swiss
I had a problem ordering some k Swiss tennis shoes as I couldn’t find a pair that fitted and I had to pay return fees each time. Cassandre was amazing at helping me and provided me with a discount to make up for it. Excellent customer support.
25 maj 2026
Omdöme utan inbjudan
First time buying K- Swiss so…
First time buying K- Swiss so comfortable knocks Nike and Adidas into a cocked hat.
15 maj 2026
Poor experience all around
Charged £5 for delivery. Shoes were really small and didn’t fit. Charged £5 for return. Return label could not be generated online due to website error.
12 maj 2026
Svar från K-SWISS UK
Hello,
Thank you for your feedback.
We would like to clarify that, as stated on our website and in our return policy, shipping and return costs are non-refundable when an item is returned.
Regarding the issue you experienced with the return label generation, we understand the inconvenience. As soon as we were informed of the website error, our team responded promptly and provided you with a return label directly so that your return could be processed without delay.
We are sorry that the sizing did not meet your expectations and appreciate your feedback, which helps us continue improving our service.
Kswiss Team
Order arrived promptly as requested
12 maj 2026
Perfect!
My shoes fit perfectly and are so comfortable. Beautifuuly made. It's wonderful to have leather again. The grip is great, so I feel very safe.
Only downside was they took a while to arrive. Evri is not a good courier choice!
12 maj 2026
Had to wait a little longer for my…
Had to wait a little longer for my trainers to arrive, thanks Brexit.
Trainers were worth the wait though 😁
29 april 2026
Detta är Trustpilot
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