K-SWISS UK Omdömen 

2 110
•
TrustScore 4 av 5

3,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Great trainers at a brilliant price. Most comfortable trainers I've ever owned. Previous ones still going strong but getting tired after about 12 years of steady use including jogging and hiking. Reco... Se mer

Betygsatt 1 av 5 stjärnor

1 star as I could not give 0. Dreadful and will never use again. Despite having a couple of pairs of their shies which are good & last. I ordered a limited 60 year edition. Nearly 2 months and despite... Se mer

Betygsatt 5 av 5 stjärnor

Bought the Kswiss Hypercourt Express 3 both in hardcourt and clay. Absolutely love them! Comfortable with lots of room for toe box and well built premium shoes. Highly recommend. I came from ASICS... Se mer

Betygsatt 5 av 5 stjärnor

Let's make no mistake, K Swiss trainers should be more popular than they are. They are extreme quality, comfortable and I find their designs stylish. I have never had a gripe. Ok postage is a little s... Se mer

Företagsinformation

  1. Skobutik
  2. också i
  3. Butik med activewear-kläder
  4. Tennisbutik

Om K-SWISS UK

Skrivet av företaget

K-SWISS, an american heritage tennis brand

Since 1966 🌴👟🎾
#PLAYERSKNOW

Founded in Los Angeles in 1966, K-Swiss embodies innovation, quality, performance and style. The Classic, the brand's signature silhouette and first leather tennis shoe, made its debut at Wimbledon that same year. 58 years later, it's still as iconic as ever.

OWN THE COURT

From its very inception, K-SWISS has been a pioneer in the world of tennis. By producing high performance and innovative products for decades, K-SWISS has become a reference for tennis enthusiasts.

CELEBRATING LIFESTYLE PLAYERS

K SWISS, performance is essential, but style matters too. K-SWISS combines the worlds of tennis and fashion, creating a unique fusion that sets players apart both on and off the court.

Explore Our Timeline

Discover K-SWISS products

Tennis
Padel
Own The Court
Lifestyle sneakers for men
Lifestyle sneakers for women
McLaren x K-SWISS

You have questions regarding our products? An inquiry about your order?
Contact our Customer Service


K-SWISS UK

Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 61 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,9

Alla omdömen

(2 110)

331 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

Delivery on time

Delivery on time. I buy K Swiss shoes as I am a tennis player. The pair i brought are very nice. Have not used them yet as I am recovering fro surgical operation.
Sure they will be good.

25 juni 2026
Betygsatt 1 av 5 stjärnor

Noisy/Faulty K-Swiss Hypercourt Express 3, K-Swiss denies responsibility

I purchased a "K-Swiss Hypercourt Express 3" from the website couple of months ago, and the right shoe makes a squeegee sound from day one in every step. I contacted customer support for a replacement as I believe the noise is due to manufacturing fault, but K-Swiss denied responsibility and offered a %40 off coupon instead. I own several other K-Swiss shoe, and had been happy about the quality of the brand so far, but beware that you may receive a faulty pair from K-Swiss and they will deny responsibility and resolve the issue.

Here is the final response from K-Swiss;
"
Thank you for your message.
We understand your frustration and appreciate you taking the time to explain the issue in more detail.
While we acknowledge that the noise is only coming from the right shoe and that it has been present since the first use, this alone does not necessarily indicate a manufacturing defect. Small variations between the left and right shoe can occur due to differences in how each shoe flexes, the way each foot moves, or how the shoe interacts with the playing surface.
A manufacturing defect would typically involve a fault in the construction or materials of the shoe, such as separation of components, damaged stitching, or another identifiable issue affecting the product's integrity. Based on the information provided, we have not been able to identify evidence of such a defect.
We completely understand that the noise is annoying, particularly as you have owned other K-Swiss shoes that did not behave this way. However, differences between models, materials, and individual pairs can sometimes result in variations in sound without indicating that the product is faulty.
We are genuinely sorry that this has affected your experience, as we value your loyalty to K-Swiss and would never want to lose you as a customer. While we appreciate that this outcome may be disappointing, we are unable to classify the shoes as defective based on the information available.

We remain at your disposal.
"

Note: I sent K-Swiss a video of me bending the nose of the shoe to record the noise it makes, so I dont even have to wear the shoe to extract the noise. Therefore, the issue is not the shape of my foot, how I move on the court, or the surface I play.

16 juli 2026
Omdöme utan inbjudan
Logotyp för K-SWISS UK

Svar från K-SWISS UK

Hello,

Thank you for taking the time to share your detailed feedback. We are sorry to hear that you remain disappointed with the outcome of your claim.

We understand that the noise is frustrating. However, based on the video and the information provided, we were unable to identify a manufacturing defect affecting the construction or integrity of the shoe. While an unusual sound can certainly be an inconvenience, it does not necessarily indicate that the product is defective.

As a gesture of goodwill, we offered a 40% discount code, even though the issue could not be classified as a manufacturing fault. We appreciate that this was not the resolution you were hoping for.

Your comments have been shared with the relevant team, and we thank you for your loyalty to K-Swiss. Customer feedback is important to us and helps us continue to improve our products and service.

Betygsatt 5 av 5 stjärnor

Great trainers

Easy to use website. Order dispatched promptly and frequent updates on delivery. Delivered as per information provided. Well packaged. Great trainers, looked even better than the website photographs suggested. HH appt partner.

22 juni 2026
Betygsatt 1 av 5 stjärnor

I need to return an order

I need to return an order, the online form repeatedly fails and despite sending many emails and WhatsApp messages asking for help, nobody has contacted me. Very poor customer experience, I am highly unlikely to order from you again.

23 juni 2026
Logotyp för K-SWISS UK

Svar från K-SWISS UK

Hello,

We're sorry to hear about your experience and the difficulties you've encountered.

Please note that we do not have a WhatsApp customer service number. We kindly ask you to contact us directly at hello@ksgb.com, and our team will be happy to assist you with your return request as quickly as possible.

We apologize for the inconvenience and hope to have the opportunity to resolve this for you.

Betygsatt 5 av 5 stjärnor

KSwiss trainers

The trainers took alot longer with delivery than they were supposed to, lovely shoes, lovely colour & my husband said they are comfortable, just the laces are a bit too long

15 juni 2026
Betygsatt 5 av 5 stjärnor

Fantastic purchase

Absolutely delighted with my new trainers £45 bargain . Used to have K Swiss all the time but haven't had any for a while - WOW they are so comfortable - THANK YOU

19 juni 2026
Betygsatt 1 av 5 stjärnor

Poor Customer Service

I had to send the first pair back as they were faulty and took ages for customer service to get back to me. I sent the faulty pair back over a week ago and had had no notification that they've been received or a refund issued. Ordered a replacement pair on 2nd July and still waiting for them with no update on where they are. Very disappointed and will think twice before ordering anything else from K Swiss again

19 juni 2026
Logotyp för K-SWISS UK

Svar från K-SWISS UK

Hello,

Thank you for sharing your experience. We’re very sorry to hear about the issues you encountered and understand your frustration.

If you receive a defective product, we kindly ask that you contact our customer service team first before returning the item. This allows us to assess the issue and guide you through the appropriate procedure, which can often help resolve the matter more quickly.

Regarding your return and replacement order, please contact us again with your order details if you have not yet received an update. We will be happy to check the status of both your return and your replacement shipment and assist you as quickly as possible.

We appreciate your patience and hope to restore your confidence in K-Swiss.

Betygsatt 3 av 5 stjärnor

Shoes are good service poor

Shoes are good. As ever with k Swiss delivery was slow not accurately tracked Use better courier

18 juni 2026
Logotyp för K-SWISS UK

Svar från K-SWISS UK

Hello,

Thank you for your feedback. We're glad to hear that you're happy with the shoes.

We're sorry that the delivery and tracking did not meet your expectations. We understand how important reliable shipping updates are, and we appreciate your suggestion regarding the courier service. Your feedback has been shared with the relevant team as we continuously work to improve our customers' delivery experience.

We hope to provide you with a smoother experience on your next order.

Kswiss Team

Betygsatt 1 av 5 stjärnor

Ordered 16/6 and still not received 7/7

Ordered 16/6 and still not received 7/7

16 juni 2026
Logotyp för K-SWISS UK

Svar från K-SWISS UK

Hello,

We’re sorry to hear that you have not yet received your order.

Please contact our customer service team with your order number so we can investigate the status of your shipment and assist you as quickly as possible.

We look forward to helping you resolve this.
Best,
Kswiss

Detta är Trustpilot

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