Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

As a longterm customer of almost a decade, Hike has played a key role in our business growth. The customer service is proactive and working with our Account Manager, Rudra, has been seamless. His effi... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Great customer service! ⭐⭐⭐⭐⭐ I had an issue with my Shopify inventory not syncing with Hike POS, and Rahul and Rudra were fantastic. They went out of their way to help me troubleshoot the prob... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Mr. Rahul was very helpful in understanding the issues and were very prompt abd accurate in getting solutions to resolve issues. Also great in co-ordinating with different departments and resolving i... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

Latest update has been a disaster for us. We don't appreciate being the beta testers for such a buggy software release. We've got a business to run. All other software we use only release updates when... Se mer

Företagsinformation

  1. Leverantör av kortterminaler
  2. Företagstjänster

Informationen kommer från olika externa källor

Hike is all you need to sell in-store, online and on-the-go.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

271 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 40 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(271)

41 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

We had a problem with syncing to our…

We had a problem with syncing to our website, Diana found and fixed the problem very quickly.

3 maj 2022
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi Lisa, Thank you for taking the time to provide a review.

Great to hear that Diana was able to help solve your problem.

Any more questions and we are just a click away!

Cheers
Em

Betygsatt 5 av 5 stjärnor

I had a great experience with Krish…

I had a great experience with Krish from Hike. I asked a question and instead of just sending me a link to a document he walked through the issue and gave me a solution so that the solution was tailored to my question. Saved me a lot of time and frustration.

28 april 2022
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi Elaine,

Thank you for taking the time to provide a positive review for Krish. Pleased to hear that you are happy with our POS system and support both.

Any more questions and help is just a click away!

Cheers
Em

Betygsatt 5 av 5 stjärnor

Round-the-clock customer service is…

Round-the-clock customer service is second-to-none. As well, Hike are always accepting and actioning customer suggestions, which constantly improves and updates the overall product.

13 mars 2022
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi there, Thank you for providing a positive review,

Our support team thrive to resolve any client issue while being available 24/7. Any more questions and we are just a click away!

Happy retailing!

Emma

Betygsatt 5 av 5 stjärnor

Checking Hike for a client and their…

Checking Hike for a client and their support is professional and quick. They have very good features for a POS.

12 mars 2022
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi there, Thank you for considering Hike for your client. Glad to hear that you found it suitable.

Betygsatt 5 av 5 stjärnor

Helpful

It took a little bit more time and some frustration on my part, but the issue was addressed and we will be able to take care of it on our end.

1 mars 2022
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi Chelsea, Glad to hear that you have managed to solve the issues, any more problem and we are just a click away.

Cheers to your ongoing retail success.

Emma

Betygsatt 5 av 5 stjärnor

Krish was super helpful and patient

Krish was super helpful and patient!
I was dealing with a product sync issue and he helped me though the first issue and explained how to fix others in the future.

21 februari 2022
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi Mary, Thank you for taking time to provide a positive review.

I will pass on your appreciation to Krish. He is certainly star in our team.

Cheers to your ongoing retail success.
- Em

Betygsatt 5 av 5 stjärnor

Outstanding Support Hike

Peter was outstanding and kept working through a range of challenges that we had with some configurations and providing solutions on every occasion. Thanks you for hanging in there with us!

14 februari 2022
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi Brett, Thank you for taking time to provide a wonderful review.

Betygsatt 5 av 5 stjärnor

Very through

Very through, patient and solves my issues and concerns to entirety! Thanks Hike!!

20 december 2021
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi Melissa,

Thanks for your feedback. We really do appreciate your ongoing business.

Cheers to your ongoing success!
Emma

Betygsatt 5 av 5 stjärnor

Great customer service

We have been using HikePOS for 5 months now. We are very happy with our decision. The best thing about HikePOS is customer service. Not only do they offer a fantastic program, but they are quick to help when you get a little stuck. HikePOS customer service guided us through setup and have been there to help since. Their live chat feature is great for quick fixes, and the tech team will get back to you in a few days for any deeper queries.

16 december 2021
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi Baylee, Thank you for the wonderful review.

Glad to hear that you have chosen Hike for your business and happy with our platform.

Any more question and our friendly support team is just a click away!

Cheers to your ongoing success.

Happy Friday!
Emma

Betygsatt 5 av 5 stjärnor

best pos system ever

best Customer support ever , love their POS system

11 december 2021
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi Mohamed,

Thank you for taking the time to provide a positive review. Pleased to hear that you are happy with our POS system and support both.

Happy Friday!
Emma

Betygsatt 4 av 5 stjärnor

Hike is real helpful

Hike is real helpful. I was using a lot of time to manage sales. Since 2019 Hike Pos saved my time. The software is user friendly, Very quick, good customer help desk service 24/7, Good communication, Listening customer concern timely and very easy to integrate with other Accounting software.If I would given an opportunity to choose the best Pos. I would recommend Hike. Thanks for your service

6 december 2021
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi There,

Thank you for your excellent review and glad to hear that you have chosen to use Hike for your business.

We have released many new exciting features last week so hope it meets your requirements.

Any more questions and we are just a click away!

Cheers to your continuous retail sucess.
Emma

Betygsatt 5 av 5 stjärnor

Exceptional customer service!

Exceptional customer service! Fast, precise support. Very happy with system and the collaborative nature of the people involved.

15 november 2021
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi there, We really appreciate your ongoing business and are very humbled to see that you 've trusted Hike to support your retail needs.
Any more questions and we are just a click away!
Emma

Betygsatt 5 av 5 stjärnor

I am pleased with the service provided…

I am pleased with the service provided by Hike. They monitor business needs very closely and guide you accordingly. They engage you through every aspect.

22 oktober 2021
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi Nishanth,

Thank you for taking the time to provide positive feedback.

Cheers
Emma

Betygsatt 5 av 5 stjärnor

Great system & Great customer support

POS system is easy to use and visually beautiful. Plus customer support is brilliant. Always quick to respond.

5 oktober 2021
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi Kyla,

Thank you for providing a wonderful review for Hike.

We really appreciate your ongoing business and are glad to hear you have chosen Hike to support your retail needs. Looking forward to growing together.

Any more questions and we are just a tick away!
Emma

Betygsatt 5 av 5 stjärnor

Good POS for retail stores and…

Good POS for retail stores and excellent customer service

30 september 2021
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi Kasarla,

Thank you for taking the time to provide feedback. Please check out our latest product update - https://hikeup.com/blog/topics/hike-updates/

Cheers
Emma

Betygsatt 5 av 5 stjärnor

Excellent POS for any retails shops.

Excellent POS for any retails shops.

The team behind Hike POS are very professional and always seek to improve the system.

I'm user for nearly 3 years now and I can't complain about the quality of this system.

28 september 2021
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi Ahmed, Thank you for providing an excellent review. Glad to hear that you have seen the progress of Hike over the year of use. Really appreciate your ongoing business.

Regards,
Emma

Betygsatt 5 av 5 stjärnor

Exceptional POS and customer service

All our experiences with Hike to date have been exceptional. We are very impressed with the simplicity of the POS software - it has been very intuitive and easy to pick up. The guidance documents are very comprehensive and easy to understand. Most of all, the support is exceptional. We have had very rapid responses to even non-urgent queries. We have also been very happy to see that suggestions for improving the software are taken very seriously and implemented very quickly - so far, we have noticed that around 3 or 4 of our suggested improvements have been implemented within 1 month or so. It's great to see that Hike support their customers in a way that benefits Hike and its customers. Thank you for such a great service, for listening, and for making our work easier!

28 april 2021
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi Paolo,
Thank you for taking the time out to provide a wonderful review.
Cheers to your ongoing retail success!
Emma

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer