As a longterm customer of almost a decade, Hike has played a key role in our business growth. The customer service is proactive and working with our Account Manager, Rudra, has been seamless. His effi... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
As a longterm customer of almost a decade, Hike has played a key role in our business growth. The customer service is proactive and working with our Account Manager, Rudra, has been seamless. His effi... Se mer
Företaget har svarat
Great customer service! ⭐⭐⭐⭐⭐ I had an issue with my Shopify inventory not syncing with Hike POS, and Rahul and Rudra were fantastic. They went out of their way to help me troubleshoot the prob... Se mer
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Mr. Rahul was very helpful in understanding the issues and were very prompt abd accurate in getting solutions to resolve issues. Also great in co-ordinating with different departments and resolving i... Se mer
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Latest update has been a disaster for us. We don't appreciate being the beta testers for such a buggy software release. We've got a business to run. All other software we use only release updates when... Se mer
Hike is all you need to sell in-store, online and on-the-go.
3 Hampshire Rd, GlenWaverley, 3150, Melbourne, Australien
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 40 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We had a problem with syncing to our website, Diana found and fixed the problem very quickly.

Svar från Hike
I had a great experience with Krish from Hike. I asked a question and instead of just sending me a link to a document he walked through the issue and gave me a solution so that the solution was tailored to my question. Saved me a lot of time and frustration.

Svar från Hike
Round-the-clock customer service is second-to-none. As well, Hike are always accepting and actioning customer suggestions, which constantly improves and updates the overall product.

Svar från Hike
Checking Hike for a client and their support is professional and quick. They have very good features for a POS.

Svar från Hike
It took a little bit more time and some frustration on my part, but the issue was addressed and we will be able to take care of it on our end.

Svar från Hike
such a great point of sale and great efforts from the account managers

Svar från Hike
Krish was super helpful and patient!
I was dealing with a product sync issue and he helped me though the first issue and explained how to fix others in the future.

Svar från Hike
Peter was outstanding and kept working through a range of challenges that we had with some configurations and providing solutions on every occasion. Thanks you for hanging in there with us!

Svar från Hike
Very through, patient and solves my issues and concerns to entirety! Thanks Hike!!

Svar från Hike
always very responsive to any any questions or issues

Svar från Hike
We have been using HikePOS for 5 months now. We are very happy with our decision. The best thing about HikePOS is customer service. Not only do they offer a fantastic program, but they are quick to help when you get a little stuck. HikePOS customer service guided us through setup and have been there to help since. Their live chat feature is great for quick fixes, and the tech team will get back to you in a few days for any deeper queries.

Svar från Hike
best Customer support ever , love their POS system

Svar från Hike
Hike is real helpful. I was using a lot of time to manage sales. Since 2019 Hike Pos saved my time. The software is user friendly, Very quick, good customer help desk service 24/7, Good communication, Listening customer concern timely and very easy to integrate with other Accounting software.If I would given an opportunity to choose the best Pos. I would recommend Hike. Thanks for your service

Svar från Hike
Exceptional customer service! Fast, precise support. Very happy with system and the collaborative nature of the people involved.

Svar från Hike
I am pleased with the service provided by Hike. They monitor business needs very closely and guide you accordingly. They engage you through every aspect.

Svar från Hike
POS system is easy to use and visually beautiful. Plus customer support is brilliant. Always quick to respond.

Svar från Hike
Good POS for retail stores and excellent customer service

Svar från Hike
Excellent POS for any retails shops.
The team behind Hike POS are very professional and always seek to improve the system.
I'm user for nearly 3 years now and I can't complain about the quality of this system.

Svar från Hike
Very Helpful and Great communication skills.

Svar från Hike
All our experiences with Hike to date have been exceptional. We are very impressed with the simplicity of the POS software - it has been very intuitive and easy to pick up. The guidance documents are very comprehensive and easy to understand. Most of all, the support is exceptional. We have had very rapid responses to even non-urgent queries. We have also been very happy to see that suggestions for improving the software are taken very seriously and implemented very quickly - so far, we have noticed that around 3 or 4 of our suggested improvements have been implemented within 1 month or so. It's great to see that Hike support their customers in a way that benefits Hike and its customers. Thank you for such a great service, for listening, and for making our work easier!

Svar från Hike
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.