As a longterm customer of almost a decade, Hike has played a key role in our business growth. The customer service is proactive and working with our Account Manager, Rudra, has been seamless. His effi... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
As a longterm customer of almost a decade, Hike has played a key role in our business growth. The customer service is proactive and working with our Account Manager, Rudra, has been seamless. His effi... Se mer
Företaget har svarat
Great customer service! ⭐⭐⭐⭐⭐ I had an issue with my Shopify inventory not syncing with Hike POS, and Rahul and Rudra were fantastic. They went out of their way to help me troubleshoot the prob... Se mer
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Mr. Rahul was very helpful in understanding the issues and were very prompt abd accurate in getting solutions to resolve issues. Also great in co-ordinating with different departments and resolving i... Se mer
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Latest update has been a disaster for us. We don't appreciate being the beta testers for such a buggy software release. We've got a business to run. All other software we use only release updates when... Se mer
Hike is all you need to sell in-store, online and on-the-go.
3 Hampshire Rd, GlenWaverley, 3150, Melbourne, Australien
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 40 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Mustan was very helpful guiding us through Hike POS, highly recommend Hike and Mustan to other stores. Price very reasonable as well

Svar från Hike
Mustan was very helpful with finding solutions to my problems in setting up Hike.
Hopefully i dont need any help in the future but its good to know hes there.

Svar från Hike
Parth was awesome! I have been trying to figure out a way to fix this and Parth fixed it the first time I asked. Thank you again!

Svar från Hike
After I wrote the review, Jay followed up with me in a few hours. He clarified some issues as well as recognized that my concern was valid. Within 24 hours, I had revoked the dispute with the credit card and had my system updated. I appreciate the quick response.

Svar från Hike
Got support with love, it was professional and friendly

Svar från Hike
Had issues with register sync problems. Krish was extremely patient and guided me through the process. Problem resolved. Great work

Svar från Hike
This system has all the hallmarks to be amazing but it is far from it!!!! They claim to have seamless inventory
management and integration with eCommerce but the reality is that orders placed online do not sync correctly back to hike and you are left with inventory issues, products oversell requiring refunds to be processed. Needless to say this costs business money - BNPL / Afterpay /Transaction fees are not recouped leaving you out of pocket.
This has been an ongoing issue for my business and each time I have raised the problems with examples with hike support only to have the finger pointed at the eCommerce site. However, after many hours of back and forth and further investigation, the eCommerce site has confirmed that appropriate webhooks are not sent when sales occur and therefore product inventory is impacted.
SMALL BUSINESSES BEWARE!!

Svar från Hike
Parth from customer support deserves a raise!
I feel like I know Parth personally as much as I have contacted support and the patience this person has is incredible. I am so grateful for the help onboarding and I will recommend hike to other business owners! Thank you again!

Svar från Hike
Great after sales support, good system to use in retail business, a bit of glitch here and there but generally a good system...Thumbs up to Deval for great customer service

Svar från Hike
It’s great app. I recommend it to everyone. I really would like to thank Naji (account manager) for his great help. He has been really supportive and without him I would be really lost as it’s my first time using such apps. Always appreciate his cooperation.

Svar från Hike
The program was generally quite good. The support team does an excellent and unexpected job with help around the clock, seven days a week. The program is easy to use and still needs further development to suit all the needs of its users. For me, my evaluation is 80 percent as a total of my use of it for about a month (Thank you, Deval)

Svar från Hike
Super helpful support team and the system for out instore purchases is great!

Svar från Hike
We have made use of three POS systems in the two years that we've been running our retail store and online store.
HikePOS compared to two very large POS Systems we've used is world class. It's feature set is amazing and it's integration with Woocommerce is just what we were looking for.
In a world where every POS seems to want to integrate with Shopify, it's a breath of fresh air to find a POS that takes the time to carry over all of the important integrations with Woocommerce that other's dont.
Shopify simply does not meet everybody's use cases because everybody is not "one size fits all"
I highly recommend HikePOS. Pricing is great. Technical support is great. Stability is phenominal.
Deval, who handled our sale and onboarding was truly amazing.

Svar från Hike

Svar från Hike
Fast, professionnal... and maybe the most important: that's a must for the support team to make sure they have understand your problem... I like it!!! They are really there to fintune my Hike system... Congratulations!!!!

Svar från Hike
great support and quick response and solve my issue

Svar från Hike
Being an Eccommerce newbie I make a lot of mistakes. Charlie from Hike guided me through the integration process from Hike to Eccommerce platform with patience and skill.

Svar från Hike
Had great service from Krish, fast, efficient and knowledgeable.

Svar från Hike
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.