As a longterm customer of almost a decade, Hike has played a key role in our business growth. The customer service is proactive and working with our Account Manager, Rudra, has been seamless. His effi... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
As a longterm customer of almost a decade, Hike has played a key role in our business growth. The customer service is proactive and working with our Account Manager, Rudra, has been seamless. His effi... Se mer
Företaget har svarat
Great customer service! ⭐⭐⭐⭐⭐ I had an issue with my Shopify inventory not syncing with Hike POS, and Rahul and Rudra were fantastic. They went out of their way to help me troubleshoot the prob... Se mer
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Mr. Rahul was very helpful in understanding the issues and were very prompt abd accurate in getting solutions to resolve issues. Also great in co-ordinating with different departments and resolving i... Se mer
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Latest update has been a disaster for us. We don't appreciate being the beta testers for such a buggy software release. We've got a business to run. All other software we use only release updates when... Se mer
Hike is all you need to sell in-store, online and on-the-go.
3 Hampshire Rd, GlenWaverley, 3150, Melbourne, Australien
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 40 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Mustansir and the team at Hike have been fantastic. I was reviewing their software as I was not happy with the features of my current software and I wasn't getting any assistance from them. Hike's software is fantastic and fully featured. I have trialled dozens of POS systems and Hike is the only one that has everything I need. It has an excellent POS screen for selling and the backend is excellent for managing my inventory. The only thing I wasn't happy with was needing to use a bluetooth scanner. I asked Hike if they could configure their system to use a corded USB scanner - and they did! Blown away by their assistance. I am now a Hike customer. Well done Hike!

Svar från Hike
Hike's support is on point. The software works for us, although sometimes I come across something that isn't 100% perfect for us. For instance we work with card payments only, but Hike's default is cash, and it cannot be removed as a payment option in the app. There's some more minor stuff like that. But overall we are happy.

Svar från Hike
It was very fast replying and also assisting. I have noticed that Mr. Deval is very helpful on assisting to get immediate update on my request regarding the issue I face on Hike.

Svar från Hike
I recently had the opportunity to work with Parth at Hike POS during a technical issue with my account. His professionalism and expertise were evident throughout the process. He was exceptionally patient and provided clear, effective solutions, greatly easing my experience. Thanks to Parth, I’m now fully satisfied with Hike POS. Highly recommend his assistance to anyone facing challenges – he’s truly a valuable member of the Hike team.

Svar från Hike
I signed on Hike for a client and we had about 6 months worth of data we wanted to bring into the accounts. Deval was so helpful by first reaching out to me to open the line of conversation and making himself available to answer all my questions. His communication and feedback were the best for me. He was always checking in making sure our onboarding was smooth and even helped in selecting the best accounting software to work with HIKE for our business. It was excellent service delivery.

Svar från Hike
Hike Up is a great software and the support is excellent we never had any big issues anything minor was handled very quickly. Absolutely recommend it.

Svar från Hike
Mustan provided great service - did what he said was going to, when he said he would do it. Gave great explanations of Hike's capability and assisted along with the many questions...

Svar från Hike
The Hike POS is a wonderful software also I'm happy with the support I got from the company. The staff Deval has been very helpful in the installation process and always responds fast when we need support. I will recommend this software anytime

Svar från Hike
We just switched over to HIKE from LightSpeed Retail and have been really happy! The workflow is more intuitive and the pricing is better. The best thing about HIKE is their support! Parth helped us get set and answers the (hundreds, haha) of questions I had. We're still navigating the new processes and most of our questions have been answered by the video tutorials. It's always stressful to switch POS systems but the team at HIKE has truly tried to make it as easy as possible.

Svar från Hike
Our agency had an outstanding onboarding experience as a reseller. Parth from the Hike team excelled in educating our team and providing top-notch services. We deeply appreciate it. Thank you!

Svar från Hike
I have been using HikePos for over a year now, and I must say I am suitably impressed with this point-of-sale system. HikePos stands out as a well-thought-out solution that offers a wealth of functionality when compared to other systems like Vend or even Lightspeed.
My journey with HikePos began after a rather abrupt and frustrating experience with Lightspeed. I had been a loyal Lightspeed user for many years when they unexpectedly decided to implement a significant price increase with just a day's notice. This sudden change forced me to explore alternative POS systems.
I conducted thorough research and investigated numerous options in the market. However, HikePos emerged as the clear winner for our business in terms of both features and pricing. Here's why I believe HikePos is an excellent choice:
Rich Feature Set: HikePos offers a comprehensive set of features that cater to various aspects of my business. It seamlessly handles tasks ranging from inventory management to sales reporting, making it a versatile solution.
Competitive Pricing: Not only does HikePos deliver top-notch functionality, but it also does so at a competitive price point. This affordability was a significant factor in my decision to switch.
Responsive Support: One of the standout features of HikePos is the exceptional support provided by their team. Whether I had questions or encountered issues, the Hike team was always there, ready to assist. Their availability via email and live chat on their website made problem-solving quick and hassle-free.
User Learning Curve: Admittedly, we faced a few challenges when first adopting HikePos. However, most of these hiccups were due to our learning curve and not the system itself. Once we became more familiar with its features, it became a powerful tool that significantly improved our operations.
I want to extend a special mention to Deval, a member of the HikePos team. Deval has consistently exhibited professionalism in all dealings with me and has been incredibly helpful throughout our journey with HikePos.
In conclusion, if you are in search of a reliable and feature-rich POS system for your business, you cannot go wrong with HikePos. It has proven to be a solid choice for my needs, offering robust features, competitive pricing, and outstanding customer support. Make the switch to HikePos, and you'll likely find, as I have, that it's a game-changer for your business.

Svar från Hike
Parth helped me with everything and every concern. Really appreciate what Hike is doing! Good platform for what you need to get done.

Svar från Hike
Parth was really helpful in processing a refund for my store. He was polite, responsive and accommodating.

Svar från Hike
We are premier segment store with Mid to High End customers and having top notch hassle free POS was our priority. Hike solved all our issues with integration to tech support.
Their tech support and sales is so friendly and reachable that we can reach them anytime and even duing off hours and public holidays they were happy to assist
5 stars to them :)

Svar från Hike
The user interface of the program is very self explanatory and user-friendly.
The service from the team is helpful if you require any information.

Svar från Hike
Our business has used a few POS services and Hike has been the best yet. Easy set up, affordable pricing and great service. Shout out to Mustansir for making our set up process so easy. :)

Svar från Hike
Have just signed up to Hike POS and the experience and guidance from Mustan has been fantastic.
Moving from another platform (Vend/Lightspeed) that we have used for 10 years presented challenges for us with several processes we were so used to and worried about moving, but those worries were not justified at all. The move was so easy!
Hike is easy to use, it was a breeze to import our products and customers, and the store setup didn’t take long.
So far, I am really impressed with Hike and the many excellent features, and the support from Mustan and the team have provided, nothing seems to be too hard and their willingness to assist with questions and providing options to get our processes to work with Hike has been outstanding.
I am really looking forward to exploring more and see how we can improve our store with the many features that Hike POS has.
Thank you!

Svar från Hike
Hello people I m a new reseller for Hike. My name Aayash from beautiful islands of FIJI. I had the pleasure of receiving excellent customer service from Parth, who provided clear explanations about the products. Thanks to their help, I'm impressed with the quality of Hike's offerings.

Svar från Hike
Mustan has been unbelievably helpful and patient throughout the entire set up process. He was more than happy to answer any questions we had, he took the time to explain things clearly and seemed genuinely interested in understanding our business and needs. We couldn't be happier with the customer service we have received and the product itself.

Svar från Hike
I'm really feel comfortable. The way you guided me is awesome. It's very fast and professional guidance. Though I massaged you many times , I did not seen losing patience.
Fantastic sir thank you so much .feel confident that if we have any issue with the system , i have some one to help us. Thanks a lot

Svar från Hike
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