Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

As a longterm customer of almost a decade, Hike has played a key role in our business growth. The customer service is proactive and working with our Account Manager, Rudra, has been seamless. His effi... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Great customer service! ⭐⭐⭐⭐⭐ I had an issue with my Shopify inventory not syncing with Hike POS, and Rahul and Rudra were fantastic. They went out of their way to help me troubleshoot the prob... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Mr. Rahul was very helpful in understanding the issues and were very prompt abd accurate in getting solutions to resolve issues. Also great in co-ordinating with different departments and resolving i... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

Latest update has been a disaster for us. We don't appreciate being the beta testers for such a buggy software release. We've got a business to run. All other software we use only release updates when... Se mer

Företagsinformation

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Informationen kommer från olika externa källor

Hike is all you need to sell in-store, online and on-the-go.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

271 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 40 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(271)

41 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

New Hike Partner Fairfield (VIC)

We are thrilled to announce that we have officially joined the Hike POS team as Fairfield's (VIC) Hike Partner.

In the past, we've successfully implemented Hike for several customers and continue to support their systems. Over time, we've observed significant advancements in Hike's product offerings, which naturally led us to renew our partnership. Our goal is to enhance local businesses by promoting Hike's exceptional brand and products.

Our experience with Hike has been nothing short of outstanding, particularly the seamless onboarding process. We owe a great deal of gratitude to our Partner Manager, Parth, who has consistently provided excellent onboarding support to our team. We eagerly anticipate a long and fruitful partnership.

With over 15 years of experience in Retail POS & Inventory Management, we are your one-stop shop for all your retail IT needs. From Point of Sale and Website Design to Cyber Security solutions, we've got you covered.

Discover more about us at DigiCloud by visiting digicloud.com.au or give us a call at 03 9481 1267.

28 november 2024
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi there,

Thank you for taking the time to provide a wonderful review for Hike.

Any more questions, our 24/7 live chat support is just a click away.

Cheers to your retail success!
Emma

Betygsatt 5 av 5 stjärnor

The support team are just awesome,

The support team are just awesome,
They took me through every step even though some of the things I was able to figure out since hike is easy to learn

21 november 2024
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi there,

Thank you for taking the time to provide a wonderful review for Hike.

Any more questions, our 24/7 live chat support is just a click away.

Cheers to your retail success!
Emma

Betygsatt 5 av 5 stjärnor

Deval is no.1- TOP

I was in contact with Deval from Hike POS. He made my day by supporting me with the reactivation of the plan, we have used before. He was straight forward and explained every step in details, what should be done. I’m so thankful and grateful that we were able to solve the issue this fast! I wish to deal with such a reliable and relevant person always! THANK YOU AGAIN SO MUCH!

17 september 2024
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi there,

Thank you for taking the time to provide a wonderful review for Hike and Deval, he is certainly a star in our team. We certainly take pride in our platform and customer support which sets us apart from our competitors.

Any more questions and our 24/7 live chat support team is just a click away.

Cheers to your retail success!
Emma

Betygsatt 5 av 5 stjärnor

Great POS system!

My company recently transitioned to Hike from Lightspeed. Parth, our onboarding rep, made the process seamless every step of the way. Aside from being far cheaper than Lightspeed, Hike already seems like a more robust system with great features to suit your needs. I highly recommend Hike!

5 augusti 2024
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi David,

Thank you for taking the time to provide a wonderful review for Hike. Glad to hear that Parth was able to help you migrate seamlessly.

We certainly take pride in our platform and customer support which sets us apart from our competitors.

Any more questions and, our 24/7 live chat support is just a click away.

Cheers to your retail success!
Emma

Betygsatt 5 av 5 stjärnor

Best POS System

To start I use woo commerce, I was looking for a Point of sale that would sync with my website many of the systems I looked at would only sync inventory but did sync customers I found Hike POS does this which I found very useful also they provide integration with Square payments letting me decide what I want to use instead how other companies push you to use there system lastly it's great to have chat support 24/7 when you have a problem you can simply ask.

8 juli 2024
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi Michael,

Thank you for taking the time to provide a 10/10 review for Hike. We really appreciate you choosing Hike for your business.

Any more questions and our 24/7 live chat support team is just a click away.

Cheers to your retail success!
Emma

Betygsatt 5 av 5 stjärnor

10/10

10/10
been using hike for 3 years and thanks to Deval and her service i'm still a client

19 juni 2024
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi Abdelrahman,

Thank you for taking the time to provide a 10/10 review for Hike. We really appreciate you choosing Hike for your business.

Any more questions and our 24/7 live chat support team is just a click away.

Cheers to your retail success!
Emma

Betygsatt 5 av 5 stjärnor

Hike and MYOB AccountRight Plus

We use MYOB AccountRight Plus for our accounting, products and basic invoicing. Our business had been using manual written invoices and we needed a system that we could do fast efficient over the counter sales. Whilst MYOB is great for accounts, data and reports - we needed something faster. We did months and months of research and came across Hike POS, it works by syncing a 2 way sync to MYOB and Hike which is great. We use the Hike POS register for over counter sales and it syncs straight into MYOB where we can pick up the invoice and later on send our EOM statements etc. We have had a few teething issues like; Customers dropping out, Customers showing up duplicate, invoices not syncing over properly, the wifi thermal receipt printer not connecting - but all of these things were sorted out via a quick chat with the Hike Support team. It is really quite handy, you can chat to support, they try to help right then and there - if they can't sort out the issue then they create a ticket and get a tech to look into it, usually get back to you in a few hours, and usually all sorted. Been using Hike for about 2 months now and we are so far really liking it, and it is saving us a lot of time and effort on the invoicing front.... Happy User LouiseP here!

27 mars 2024
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi Louise,

Thank you for taking the time to provide a wonderful review for Hike. Great to see you are enjoying Hike + MYOB integration. We certainly take pride in our platform and customer support which sets us apart from our competitors.

Any more questions and our 24/7 live chat support team is just a click away.

Cheers to your retail success!
Emma

Betygsatt 5 av 5 stjärnor

Thanks for taking care of customers

Thanks for taking care of customers. I really liked the whatsapp account manager. It eases the way of contacting Hike POS whenever i need any help. Thanks again MR Deval 👍🏻💐

2 februari 2024
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi there,

Thank you for taking the time to provide a wonderful review for Hike. We certainly take pride in our platform and customer support which sets us apart from our competitors.

Any more questions and our 24/7 live chat support team is just a click away.

Cheers to your retail success!
Emma

Betygsatt 5 av 5 stjärnor

Hike Point of Sale is a game-changer

Hike Point of Sale is a game-changer ! Its intuitive interface and quick setup allows us to customize the system effortlessly. The software's adaptability caters to various industries, making it versatile and user-friendly.

The sales reporting and analytics tools provide comprehensive insights, empowering data-driven decision-making.

Seamless integration with third-party apps has streamlined operations, saving time and reducing errors. The responsive and knowledgeable customer support further enhances the overall experience.

In conclusion, Hike POS is indispensable for any business seeking a reliable and efficient point of sale solution.

We have been on Hike for two years, and I highly recommend this platform for its user-friendliness, powerful features, and stellar support. ⭐⭐⭐⭐⭐

1 februari 2024
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi there,

Thank you for taking the time to provide a wonderful review for Hike. We certainly take pride in our platform and customer support which sets us apart from our competitors.

Any more questions and our 24/7 live chat support team is just a click away.

Cheers to your retail success!
Emma

Betygsatt 5 av 5 stjärnor

We changed in November 2023 to Hike

We changed in November 2023 to Hike, after trying out a few other POS systems. All the others didn't fulfil our expectations, but Hike does it. From the beginning on the technical support and advise by Deval was amazing, literally 24/7. What surprised us the most, that we were asking to implement a feature to exclude certain products from the loyalty scheme, and this was implemented with the January release. Top notch, guys!!! Highly recommended!!!

31 januari 2024
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi there,

Thank you for taking the time to provide a wonderful review for Hike. We certainly take pride in our platform and customer support which sets us apart from our competitors.

Any more questions and our 24/7 live chat support team is just a click away.

Cheers to your retail success!
Emma

Betygsatt 5 av 5 stjärnor

Wish we had made the switch sooner

Have been trialing Hike for the last 2 weeks and we couldn't be happier. Product is great and the support we have received has also been top notch. A big thank you to Mustansir Rangwala who helped us along the way.

21 januari 2024
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi there,

Thank you for taking the time to provide a wonderful review for Hike. We certainly take pride in our platform and customer support which sets us apart from our competitors.

Any more questions and our 24/7 live chat support team is just a click away.

Cheers to your retail success!
Emma

Betygsatt 5 av 5 stjärnor

the support team was helpful

the support team was helpful - Parth was very responsive to make sure I got the help I needed.

22 januari 2024
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi there,

Thank you for taking the time to provide a wonderful review for Hike. We certainly take pride in our platform and customer support which sets us apart from our competitors.

Any more questions and our 24/7 live chat support team is just a click away.

Cheers to your retail success!
Emma

Betygsatt 5 av 5 stjärnor

I do love companies while they are…

I do love companies while they are small enough to care and clever enough to get stuff done.
Really responsive and really great caring people.
Thanks again

17 januari 2024
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi there,

Thank you for taking the time to provide a wonderful review for Hike. We certainly take pride in our platform and customer support which sets us apart from our competitors.

Any more questions and our 24/7 live chat support team is just a click away.

Cheers to your retail success!
Emma

Betygsatt 5 av 5 stjärnor

We have been using Hike since August in…

We have been using Hike since August in our retail florist. We have found it good as it integrates with Xero easily and Mustan has been extremely helpful and patient as we navigate our way through the use of it.

17 januari 2024
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi there,

Thank you for taking the time to provide a wonderful review for Hike. We certainly take pride in our platform and customer support which sets us apart from our competitors.

Any more questions and our 24/7 live chat support team is just a click away.

Cheers to your retail success!
Emma

Betygsatt 5 av 5 stjärnor

Happy user for over 7 years

I've been using Hike as a POS system for over 7 years and have always been happy with it. Good customer service.

10 januari 2024
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi there,

Thank you for taking the time to provide a wonderful review for Hike. We certainly take pride in our platform and customer support which sets us apart from our competitors.

Any more questions and our 24/7 live chat support team is just a click away.

Cheers to your retail success!
Emma

Betygsatt 5 av 5 stjärnor

As a reseller from Qatar

As a reseller from Qatar, our company found Hike POS to be a reliable POS system that meets the needs of our clients in Qatar.

My thanks go out to Parth, the Hike reseller program partner manager who was extremely helpful to us during the onboarding process

1 november 2023
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi there,

Thank you for taking the time to provide a wonderful review for Hike. We certainly take pride in our platform and customer support which sets us apart from our competitors.

Any more questions and our 24/7 live chat support team is just a click away.

Cheers to your retail success!
Emma

Betygsatt 5 av 5 stjärnor

always fast response and very helpful

always fast response and very helpful. one of the reasons why i decided to choose this software.

8 januari 2024
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi there,

Thank you for taking the time to provide a wonderful review for Hike. We certainly take pride in our platform and customer support which sets us apart from our competitors.

Any more questions and our 24/7 live chat support team is just a click away.

Cheers to your retail success!
Emma

Betygsatt 5 av 5 stjärnor

Great POS with rich features at a GREAT price

I was looking for a retail POS to address a tax issue that our POS at the time (LightSpeed) wasn't addressing. The process for testing Hike was smooth and the support was great. They always got back to me. That means something.

Hike was able to address my tax issue and provide certain features we did not have as part of our previous POS. Did I mention that they were less pricey?

Parth has been patient and exceptional in helping me address my issues. I am now part of the Hike family.

1 september 2023
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi there,

Thank you for taking the time to provide a wonderful review for Hike. We certainly take pride in our platform and customer support which sets us apart from our competitors.

Any more questions and our 24/7 live chat support team is just a click away.

Cheers to your retail success!
Emma

Betygsatt 5 av 5 stjärnor

Wonderful Software, Dedicated team.

I really highly recommend Hike software. It gave us all the reports we needed, and the job was done much faster and easier. Additionally, the team is dedicated and professional, especially Mr. Deval. The guy is available 24/7 for our queries, the thing that we really appreciate.
Thanks Hike.
Regards,

1 december 2023
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi there,

Thank you for taking the time to provide a wonderful review for Hike. We certainly take pride in our platform and customer support which sets us apart from our competitors.

Any more questions and our 24/7 live chat support team is just a click away.

Cheers to your retail success!
Emma

Betygsatt 5 av 5 stjärnor

Very good pos

Very good pos. Also a very helpful customer service

4 december 2023
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi there,

Thank you for taking the time to provide a wonderful review for Hike. We certainly take pride in our platform and customer support which sets us apart from our competitors.

Any more questions and our 24/7 live chat support team is just a click away.

Cheers to your retail success!
Emma

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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