As a longterm customer of almost a decade, Hike has played a key role in our business growth. The customer service is proactive and working with our Account Manager, Rudra, has been seamless. His effi... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
As a longterm customer of almost a decade, Hike has played a key role in our business growth. The customer service is proactive and working with our Account Manager, Rudra, has been seamless. His effi... Se mer
Företaget har svarat
Great customer service! ⭐⭐⭐⭐⭐ I had an issue with my Shopify inventory not syncing with Hike POS, and Rahul and Rudra were fantastic. They went out of their way to help me troubleshoot the prob... Se mer
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Mr. Rahul was very helpful in understanding the issues and were very prompt abd accurate in getting solutions to resolve issues. Also great in co-ordinating with different departments and resolving i... Se mer
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Latest update has been a disaster for us. We don't appreciate being the beta testers for such a buggy software release. We've got a business to run. All other software we use only release updates when... Se mer
Hike is all you need to sell in-store, online and on-the-go.
3 Hampshire Rd, GlenWaverley, 3150, Melbourne, Australien
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 40 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent website, service and after service. Deval is very cooperative and responsive

Svar från Hike
We've been using Hike for our vape shops POS for going on around 5 years now - and, I can honestly say (coming from a long history and rich experience of IT systems in my past), that not only the product itself, but also the team are a true Gem of a find.
The solution itself, absolutely (virtually - perhaps 95% - nothing is 100%) perfect, and really delivers on our needs exceptionally well.
Big shout out and thanks to the support team, who've been there to handle and process my queries, concerns, teething issues over the years, and Deval recently, who's been a dependable, responsive, and helpful Hike account manager/tech go-to... ;)

Svar från Hike
Integration of hike pay was great Rahul was excellent, the problem is with hike pay. The money transfer didn't happen next morning, Rahul said next day but it's not in the morning it's about lunchtime, Friday's Taking's don't appear till Monday lunchtime, that is not next day weekend takings don't appear in my bank till Monday lunchtime this unworkable for us NAB has the money in our bank overnight

Svar från Hike
Very good, affordable POS solution. Pleassure working with Deval from Hike

Svar från Hike
I did a lot of research on what cloud POS I wanted, I decided to go with Hike.
Rahul was extremely helpful answering all of my many questions and helped with importing my information, I felt so overwhelmed but he helped me through it. Can highly recommend, I will do another review once I have been using it for a little while but so far I'm very impressed.

Svar från Hike
I recently upgraded to the new terminal with Hike POS and had a really good experience throughout the process. The setup was smooth and the terminal works great with our system. It’s fast, easy to use, and integrates nicely with the rest of the POS, which makes day-to-day transactions much simpler.
A big thanks to Rahul who helped me through everything. He was responsive, patient, and made sure the whole process was straightforward. Any questions I had were answered quickly and clearly.
Really happy with the support and the upgrade overall. Highly recommend Hike and their team if you’re looking for a reliable POS solution. 👍

Svar från Hike
Hike has been amazing for our business. Super easy to use & has been everything we were looking for in our Inventory/Retail POS system. Parth has been an excellent customer service representative for us as well!

Svar från Hike
The team here at hike up is very helpful. each month they do a check up to see if we need assistance also with our subscriptions.

Svar från Hike
Extremely functional and easy to use. Solid customer service. Reporting options solid.

Svar från Hike
Great system easy to use Parth was a lot of help with questions

Svar från Hike
Best POS and best customer service! I've worked with other POS systems that might have had a lot of features, but were so complicated and overwhelming to operate. Hike has all the features that we need with a simple and ergonomic interface. I recommend Hike for any retail store.

Svar från Hike
Thanks for Deval from Hike team for professional and quick action

Svar från Hike
We are so glad we found Hike for our small retail business! The system has so many useful features such as inventory tracking, customer loyalty programs, product discount features, multiple cash registers, and the ability to sync with WooCommerce and Paypal payment processing. Customer support is fast, friendly, and helpful.

Svar från Hike
Parth has helped me out for many years, literally. huge shoutout to Parth! We have been using Hike for nearly a decade, and could not be happier with all aspects of the program. Thank you all Hike staff!

Svar från Hike
Great POS.
Value for money. Easy to use. Prompt support.

Svar från Hike
It took a bit to organise but we finally have our Hike Pay terminal on its way. The sales team were great and beat our banks rate which was nice. I am looking forward to integrating the terminal with our system.
watch this space for more reviews when we are up and running.

Svar från Hike
I’ve been using HIKE for about two to three months now for our furniture retail store, and it’s been great. The system is simple, easy to use, and we haven’t had any issues so far. Their live chat support is also really helpful whenever I have a question, I can get an answer quickly.
I also like that we can upload product photos, which makes it easier for our staff to recognise items and work more efficiently. Overall, it’s a very straightforward system for retail, especially for furniture.
There are two features I hope HIKE can consider adding in the future:
One feature I really hope HIKE can add in the future is proper delivery scheduling system. It would be great if we could put sale orders into a delivery date and print a delivery run sheet.
Another feature HIKE already has something similar with backorders and creating purchase orders, but it's still not very clear to see what stock has actually been allocated to each customer. it would be great if the system could simply show a number for allocation. For example, if a customer order 2 unit and we haven't allocated anything yet, it could show "0/2". after we receive the stock and allocate it to that order, it could update to "1/2". Having this number visible on the product side and in the customer's ales order would make it much easier for us to track what has been allocated.
Aside rom these suggestions. HIKE has been working really well for us, I’m happy with it and definitely recommend giving HIKE a try.

Svar från Hike
Hike POS is simple to use. If there is a feature that we would like to see, we just send a request and if possible they will implement it. The lastest one we requested was a "Back" button on the POS ipad software, so that you can go into each category and not have to go back to the main section each time, you can simply press "back". Was implemented a few months after we requested and very happy.

Svar från Hike
Very good POS software and good online support

Svar från Hike
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