Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

As a longterm customer of almost a decade, Hike has played a key role in our business growth. The customer service is proactive and working with our Account Manager, Rudra, has been seamless. His effi... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Great customer service! ⭐⭐⭐⭐⭐ I had an issue with my Shopify inventory not syncing with Hike POS, and Rahul and Rudra were fantastic. They went out of their way to help me troubleshoot the prob... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Mr. Rahul was very helpful in understanding the issues and were very prompt abd accurate in getting solutions to resolve issues. Also great in co-ordinating with different departments and resolving i... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

Latest update has been a disaster for us. We don't appreciate being the beta testers for such a buggy software release. We've got a business to run. All other software we use only release updates when... Se mer

Företagsinformation

  1. Leverantör av kortterminaler
  2. Företagstjänster

Informationen kommer från olika externa källor

Hike is all you need to sell in-store, online and on-the-go.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

271 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 40 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(271)

41 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent website

Excellent website, service and after service. Deval is very cooperative and responsive

12 mars 2026
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi Michel,

Thank you so much for the kind review.

We’re really glad you’ve had a great experience with Hike and our service. It’s also lovely to hear Deval has been cooperative and responsive.

Any more questions, our 24/7 live chat support is just a click away.

Cheers,
Emma

Betygsatt 5 av 5 stjärnor

A stellar POS solution - HIGHLY recommended!

We've been using Hike for our vape shops POS for going on around 5 years now - and, I can honestly say (coming from a long history and rich experience of IT systems in my past), that not only the product itself, but also the team are a true Gem of a find.

The solution itself, absolutely (virtually - perhaps 95% - nothing is 100%) perfect, and really delivers on our needs exceptionally well.

Big shout out and thanks to the support team, who've been there to handle and process my queries, concerns, teething issues over the years, and Deval recently, who's been a dependable, responsive, and helpful Hike account manager/tech go-to... ;)

10 mars 2026
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi Dirk,

Thank you so much for such a thoughtful review.

It really means a lot to hear this from someone who has been using Hike for around 5 years, especially with your experience working with POS systems. We’re glad Hike has continued to deliver for your business and that our support team has been there through the years.

It’s also great to hear Deval has been helpful and responsive recently.

Any more questions, our 24/7 live chat support is just a click away.

Cheers,
Emma

Betygsatt 1 av 5 stjärnor

Integration of hike pay was great Rahul…

Integration of hike pay was great Rahul was excellent, the problem is with hike pay. The money transfer didn't happen next morning, Rahul said next day but it's not in the morning it's about lunchtime, Friday's Taking's don't appear till Monday lunchtime, that is not next day weekend takings don't appear in my bank till Monday lunchtime this unworkable for us NAB has the money in our bank overnight

9 mars 2026
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi Ted,

Thank you for sharing your feedback.

We’re glad the HikePay integration went smoothly and that Rahul was able to assist, but we’re sorry to hear the transfer timing has caused frustration for your business. We understand how important predictable settlement times are, especially around weekend takings.

We’ll review this with the team so we can better understand what happened and help clarify the expected timing.

Any more questions, our 24/7 live chat support is just a click away.

Cheers,
Emma

Betygsatt 5 av 5 stjärnor

Very good

Very good, affordable POS solution. Pleassure working with Deval from Hike

6 mars 2026
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi Riaan,

Thank you so much for the kind review.

We’re really glad Hike has been a good fit for your business and that you’ve found it affordable. It’s great to hear working with Deval has been a positive experience too.

Any more questions, our 24/7 live chat support is just a click away.

Cheers,
Emma

Betygsatt 5 av 5 stjärnor

Very happy

I did a lot of research on what cloud POS I wanted, I decided to go with Hike.
Rahul was extremely helpful answering all of my many questions and helped with importing my information, I felt so overwhelmed but he helped me through it. Can highly recommend, I will do another review once I have been using it for a little while but so far I'm very impressed.

5 mars 2026
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi Janine,

Thank you so much for the lovely review.

We’re really glad you chose Hike after your research and that getting started has felt supported, especially while importing your information. It’s great to hear you’re impressed so far.

Any more questions, our 24/7 live chat support is just a click away.

Cheers,
Emma

Betygsatt 5 av 5 stjärnor

I recently upgraded to the new terminal…

I recently upgraded to the new terminal with Hike POS and had a really good experience throughout the process. The setup was smooth and the terminal works great with our system. It’s fast, easy to use, and integrates nicely with the rest of the POS, which makes day-to-day transactions much simpler.

A big thanks to Rahul who helped me through everything. He was responsive, patient, and made sure the whole process was straightforward. Any questions I had were answered quickly and clearly.

Really happy with the support and the upgrade overall. Highly recommend Hike and their team if you’re looking for a reliable POS solution. 👍

4 mars 2026
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi John,

Thank you for taking the time to provide a wonderful review for Hikepay and Rahul. Glad to hear that your transition was easy and seamless.

We certainly take pride in our platform and customer support, which sets us apart from our competitors.

Any more questions, our 24/7 live chat support is just a click away.

Cheers to your retail success!
Emma

Betygsatt 5 av 5 stjärnor

Hike has been amazing for our business

Hike has been amazing for our business. Super easy to use & has been everything we were looking for in our Inventory/Retail POS system. Parth has been an excellent customer service representative for us as well!

27 februari 2026
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi Chris,

Thank you for taking the time to provide a wonderful review for Hike & Parth.

Any more questions, our 24/7 live chat support is just a click away.

Cheers to your retail success!
Emma

Betygsatt 5 av 5 stjärnor

Great Assistance

The team here at hike up is very helpful. each month they do a check up to see if we need assistance also with our subscriptions.

2 mars 2026
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi Rowen,

Thank you for taking the time to provide a wonderful review for Hike.

Any more questions, our 24/7 live chat support is just a click away.

Cheers to your retail success!
Emma

Betygsatt 5 av 5 stjärnor

Extremely functional and easy to use

Extremely functional and easy to use. Solid customer service. Reporting options solid.

1 mars 2026
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi there,

Thank you for taking the time to provide a wonderful review for Hike.

Any more questions, our 24/7 live chat support is just a click away.

Cheers to your retail success!
Emma

Betygsatt 5 av 5 stjärnor

Great system easy to use Parth was a big help

Great system easy to use Parth was a lot of help with questions

26 februari 2026
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi Marion,

Thank you for taking the time to provide a wonderful review for Hike & Parth.

Any more questions, our 24/7 live chat support is just a click away.

Cheers to your retail success!
Emma

Betygsatt 5 av 5 stjärnor

Best POS and best customer service

Best POS and best customer service! I've worked with other POS systems that might have had a lot of features, but were so complicated and overwhelming to operate. Hike has all the features that we need with a simple and ergonomic interface. I recommend Hike for any retail store.

24 februari 2026
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi there,

Thank you for taking the time to provide a wonderful review for Hike.

Any more questions, our 24/7 live chat support is just a click away.

Cheers to your retail success!
Emma

Betygsatt 5 av 5 stjärnor

Thanks for Deval from Hike team for…

Thanks for Deval from Hike team for professional and quick action

25 februari 2026
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi there,

Thank you for taking the time to provide a wonderful review for Hike & Deval.

Any more questions, our 24/7 live chat support is just a click away.

Cheers to your retail success!
Emma

Betygsatt 5 av 5 stjärnor

We are so glad we found Hike!

We are so glad we found Hike for our small retail business! The system has so many useful features such as inventory tracking, customer loyalty programs, product discount features, multiple cash registers, and the ability to sync with WooCommerce and Paypal payment processing. Customer support is fast, friendly, and helpful.

24 februari 2026
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi Tessa,

Thank you for taking the time to provide a wonderful review for Hike. Glad to hear you have chosen Hike, and it is working well for you.

Any more questions, our 24/7 live chat support is just a click away.

Cheers to your retail success!
Emma

Betygsatt 5 av 5 stjärnor

Parth has helped me out for many years

Parth has helped me out for many years, literally. huge shoutout to Parth! We have been using Hike for nearly a decade, and could not be happier with all aspects of the program. Thank you all Hike staff!

20 februari 2026
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi Zack,

Thank you for taking the time to provide a wonderful review for Hike & Parth.

Any more questions, our 24/7 live chat support is just a click away.

Cheers to your retail success!
Emma

Betygsatt 5 av 5 stjärnor

Great POS and easy to use

12 februari 2026
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi Will,

Thank you for taking the time to provide a wonderful review for Hike.

Any more questions, our 24/7 live chat support is just a click away.

Cheers to your retail success!
Emma

Betygsatt 5 av 5 stjärnor

Great POS.

Great POS.
Value for money. Easy to use. Prompt support.

10 februari 2026
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi Saqib,

Thank you for taking the time to provide a wonderful review for Hike.

Any more questions, our 24/7 live chat support is just a click away.

Cheers to your retail success!
Emma

Betygsatt 4 av 5 stjärnor

Hike Pay

It took a bit to organise but we finally have our Hike Pay terminal on its way. The sales team were great and beat our banks rate which was nice. I am looking forward to integrating the terminal with our system.
watch this space for more reviews when we are up and running.

4 februari 2026
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi Rhonda,

Thank you for taking the time to provide a wonderful review for HikePay.

Any more questions, our 24/7 live chat support is just a click away.

Cheers to your retail success!
Emma

Betygsatt 5 av 5 stjärnor

Perfect Fit for Our Furniture Store

I’ve been using HIKE for about two to three months now for our furniture retail store, and it’s been great. The system is simple, easy to use, and we haven’t had any issues so far. Their live chat support is also really helpful whenever I have a question, I can get an answer quickly.

I also like that we can upload product photos, which makes it easier for our staff to recognise items and work more efficiently. Overall, it’s a very straightforward system for retail, especially for furniture.

There are two features I hope HIKE can consider adding in the future:

One feature I really hope HIKE can add in the future is proper delivery scheduling system. It would be great if we could put sale orders into a delivery date and print a delivery run sheet.

Another feature HIKE already has something similar with backorders and creating purchase orders, but it's still not very clear to see what stock has actually been allocated to each customer. it would be great if the system could simply show a number for allocation. For example, if a customer order 2 unit and we haven't allocated anything yet, it could show "0/2". after we receive the stock and allocate it to that order, it could update to "1/2". Having this number visible on the product side and in the customer's ales order would make it much easier for us to track what has been allocated.

Aside rom these suggestions. HIKE has been working really well for us, I’m happy with it and definitely recommend giving HIKE a try.

1 oktober 2025
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi Daniel,

Thank you for a wonderful review of Hike. Glad to hear that you are enjoying our platform. You can add a new feature request from 'Need help?' section > raise a ticket > add a feature request. Our team reviews all feature requests regularly.

Alternatively. raise it with our customer support team or your account manager.

Any more questions, our 24/7 live chat support is just a click away.

Cheers to your retail success!
Emma

Betygsatt 5 av 5 stjärnor

Hike POS is simple to use

Hike POS is simple to use. If there is a feature that we would like to see, we just send a request and if possible they will implement it. The lastest one we requested was a "Back" button on the POS ipad software, so that you can go into each category and not have to go back to the main section each time, you can simply press "back". Was implemented a few months after we requested and very happy.

27 november 2025
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi Louise,

Thank you for taking the time to provide a wonderful review for Hike. Glad to hear that your feature request has been made live now.

We certainly take pride in our platform and customer support, which sets us apart from our competitors.

Any more questions, our 24/7 live chat support is just a click away.

Cheers to your retail success!
Emma

Betygsatt 5 av 5 stjärnor

Support and user friendly

Very good POS software and good online support

12 oktober 2025
Omdöme utan inbjudan
Logotyp för Hike

Svar från Hike

Hi Joell,

Thank you for taking the time to provide a wonderful review for Hike.

Cheers to your retail success!
Emma

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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