Green Commute Initiative Omdömen 

341
•
TrustScore 5 av 5

4,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

As both employer offering the scheme and employee using it, GCI are amazing. Could not be easier, faster or more helpful! Also always gets praised by the bike shops too as fair and easy to deal with... Se mer

Betygsatt 5 av 5 stjärnor

I decided I wanted an ebike on Saturday morning, and as a company director and only employee decided I’d use the Cycle To Work scheme. Found the bike I wanted, tang up the shop and asked who th... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Quick response time. I first met the team at an event in my office. Had a good informative chat and I started to initiate my quote to purchase a bike upgrade. XO Bikes had been responsive too with t... Se mer

Betygsatt 5 av 5 stjärnor

The GCI process is simple and streamlined, easy for a company HR/payroll department to support and work with. If the selected bike shop uses the scheme there are no restrictions on choice and the sche... Se mer

Företagsinformation

  1. Landsvägscykling
  2. också i
  3. Cykeluthyrning
  4. HR-konsult

Skrivet av företaget

GCI is the industry leading Cycle-to-Work Scheme provider with no spend limit or fees. You make real savings of between 28% to 47% on any type of bike. The scheme operates via a salary sacrifice mechanism which means the payments come from your gross pay; before tax and national insurance is taken. That's how you make the savings. As a not-for-profit Social Enterprise, GCI is the only scheme which can guarantee that the bikes will end up with the employees. GCI supports independent bike shops with lowest commission rate in the industry - just 5% which helps them keep more of their profits in their business and local community. When more people cycle for short journeys, everyone wins, including the planet. Please note that GCI does not incentivise or invite customer reviews. Only genuine reviews here!


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

341 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(341)

22 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Can't Recommend Them Enough!!

The GCI make the cycle to work scheme ridiculously easy to use. The system is so easy to use and if you have any questions they are super helpful and the whole process happened so quickly. They are quite brilliant!

4 oktober 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

All on-line, appears to be efficient

I’m actually still waiting for my voucher to come through, but having put in my request for one yesterday, the process so far has been really easy. Would happily recommend to a friend.

27 september 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Impressive stuff from the GCI team

I was initially in two minds over whether to try using my employer's new scheme with GCI as I imagined a long, painful process to source and finance a bike given the current global bike and parts shortage, but I'm really happy to confirm I was totally wrong in making that assumption. Excellent service which included turning around my application in a single working day, enabling me to secure a limited edition bike. Blown away by the service so far, would 100% recommend for your next bike purchase if you have the chance to use GCI. Ride on!

19 augusti 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Faster than a Carbon bike on a steep descent!

As an indépendant bike shop, speed of response, and support is imperative to us and our customers; so I must applaud the team at Green Commute Initiative for their speed in contacting us once a potential customer named us as his preferred supplier. on Monday I received an email saying we were invited to register, by Tuesday I had registered, received the contract and been set up on their web-site and by Wednesday, I had supplied the quote and been given the go ahead to fulfil the order. Unbelievable!
I was hot on the process required to get my LBS on their site, and they provided all the links and info, logos and videos necessary to be given their best rates within 24 hrs of my initial enquiry. they organised my account, quicker than I could get the wheels to build the bike! amazing set up. honest rates and a very good addition to the invariably SLOOOOOOW cycle scheme process I have experienced n the past. other suppliers have taken weeks to provide a certificate, whereas GCI took...hours.

11 augusti 2021
Omdöme utan inbjudan
Logotyp för Green Commute Initiative

Svar från Green Commute Initiative

Thank you Janine for your fabulous review. Its always great to hear from our customers but its extra special when one of our registered bike shops takes the time to leave a review. We are delighted to have Fullcity Cycles (London) on board and we look forward to working with you. thanks again!

Betygsatt 5 av 5 stjärnor

Amazingly supportive 👍

This team were so helpful. I was struggling to understand the process for online ordering through the retailer and using the cycling to work incentives, I messaged GCI who responded with really clear instructions. I then struggled with how to process the request with my employer and so phoned GCI who cut through all my confusion and I had everything sorted inside 10 minutes!
The retailer (decathlon) refunded my purchase and processed everything really quickly and I was off down the road on my new ebike in no time. Thanks so much 🙏

10 augusti 2021
Omdöme utan inbjudan
Logotyp för Green Commute Initiative

Svar från Green Commute Initiative

Thanks Phil! We wish you many happy miles of cycling.

Betygsatt 1 av 5 stjärnor

Emailed twice for advice but received no reply…

Emailed twice for advice but received no response.

I am after a full suspension ebike but UK supplies are very limited for some models. Originally I emailed cyclescheme.co.uk for advice on how to source an ebike who were really helpful calling me back straight away but found my employer was sadly with the GCI scheme instead.

Unlike the above GCI clearly are uninterested in helping customers to source bikes in a very restricted UK market. I will be feeding back to my employer adn asking them to consider using someone other than GCI given the poor experience.

1 augusti 2021
Omdöme utan inbjudan
Logotyp för Green Commute Initiative

Svar från Green Commute Initiative

Hi Sean, we are disappointed to read your review.

We do have a record of receiving emails from both yourself and your employer, who actually contacted us directly about your request. Our customer service colleague, Claire, did respond to you on 24th and 26th July directly to your Hotmail account and to your employer, with advice of what to do. You may wish to check your Junk folder. We’ve also tried to contact you today and left numerous voicemail messages for you.

GCI does not offer a bike finder service and we certainly don’t advertise one. As a not-for-profit organisation, our main focus is on providing a top-class Cycle to Work Scheme. The customers who use the GCI scheme are required to find the bike they need, obtain the quote and submit an application.

For GCI to offer a bike finder service, we would require more resource which would lead to a potential increase in the commission we charge to bike shops. Bike shops profit margins are already squeezed enough so we want to maintain our low commission rates and not add to the pressure in this area.

We have had a long and successful relationship with your employer and it is a shame that you feel we have not lived up to your expectations. Although you may find the services offered by our competitors more favourable, you should be aware that they will charge you a 7% scheme exit fee to keep the bike and the bike shop may want to charge you to cover their high commission charges. This of course would dramatically reduce the savings you’ll make.

So you may wish to consider which you value the most; a bike finder service or maximum savings.

We do find your review of 1 star unfair. We cannot control the supply of bikes to the market and the difficulties you have experienced are faced by consumers across the world.

If you wish to discuss any of this further, please do call the team on 020 3740 1836. We hope you find a bike soon and enjoy many miles of cycling.

Regards
The GCI Team

Betygsatt 5 av 5 stjärnor

Amazing

So easy to use! All the staff are really friendly, polite and knowledgeable. Quick responses to emails! Would 100% recommend and use again!

12 juli 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Unbelievable service

Unbelievable service. Really easy to set up. Very helpful staff, always prompt emails. Would highly recommended. It’s a service that I think will make a very real difference to both the environment and employees health and well-being. I only wish the scheme was available for electric cars🤞.

2 juli 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Incredibly easy

Incredibly easy, less than 20 minutes to get it all done.
I had some questions and they were answered also very quickly.
No extra information or complicated stuff to read or do!

15 juni 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Green comute initiative …fantastic

Hi this was my first purchase involving gci wow what a absolute great bunch off people rowan owen and the lady sorry o can't remember your name from start to finish even when I change my mind (lol) I can't thank you enough bike is now on order cheers guy's from David tommy

10 juni 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

No person out there like this...

Fiona at GCI has been absolutely fantastic!
I had an issue using my voucher and processing the quoted order from an online retailer- I contacted GCI and Fiona replied to every email within minutes, at one point even called the retailer on my behalf and then the issue was resolved. I couldn't be any happier and so pleased to have used GCI

13 maj 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Absolutely fantastic service

Absolutely fantastic service. I used the Cyclescheme a few years ago and it was slow and also cost me additional costs which were not part of the GCI, so I can highly recommend the GCI

6 maj 2021
Omdöme utan inbjudan

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