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My order arrived very quickly, unfortunately the instructions for the two kits were missing. I emailed (yesterday) when I discovered they were missing and I was hoping to hear today. As yet no response but hopefully it will arrive soon.

j'espère avec ce joli cadre à tisser donner l'envie à ma petite-fille de tisser de belles oeuvres. merci pour la prompte réception de ma commande.

I received the materials for the macramé clutch and tote bag very quickly - but no instructions! However a quick email and the following day I had them - just a glitch - it happens!

My order arrived quickly and upon opening the package, I noticed that the two yarns were the same color instead of two different shades -- supposed to be a contrast between the two fibers. The project was purchased for the COASTER SET in the Sunset color theme. Also, it states very clearly that the item INCLUDES THE DIRECTIONS FOR MAKING THE COASTERS, but it only provided instructions for general weaving -- not the coasters. I have written 4 times and included a photo to show the colors of the fiber were identical rather than contrast as shown, and all I get back is an AUTOMTED RESPONSE that my e-mail was received and is being reviewed. I do have a phone number for FUNEM, but it is an international call which is quite costly so I don't want to call. I would just like these two issues, which I believe are VERY correctible, to be taken care of. The customer service used to be very responsive and now it's just AUTOMATED REPLIES that don't address the problem. I have also asked for a return label as, since, I am not getting a response from Funem customer service to straighten this out, I will return this purchase. I am so disappointed that something simple could turn in to this. What happened to your great Customer Service? I just want instructions for the coaster set and another color for the second fiber.
Helene

Meine Fragen als Anfängerin und zum Produkt wurden sehr zügig beantwortet, die Lieferung erfolgte super schnell. Der Webrahmen ist einfach klasse, die Qualität toll! Herzlichen Dank! Ich freue mich schon auf die nächste Bestellung.

Their looms are extraordinary, and their fiber is exquisite! They ship so quickly and everything arrives in perfect condition. I have purchased quite a few times and will continue to do so!!

Livraison rapide. Très bonne qualité de fibres et métiers à tisser. J'adore leur sélection de couleurs ! Je recommande !

Toujours très contente de mes achats.
Super qualité, couleurs conformes aux images.
Envoi rapide joliment présenté.
Un vrai plaisir de recevoir sa commande. Merci.

Just as lovely in person as in the picture! The products arrived on time, well packaged and are just as described. The company sent an email to check that the product had arrived.
I couldn't be more pleased and will be ordering more fiber very soon.

This studio has the quickest shipping. I don't even know how they do it but I appreciate it. Great selection and I have loved all the product I have ordered with this large order and one previously. I definitely will shop here again and again.

Matériel au top , et commande reçue rapidement. Merci à l’équipe

Bonjour j'ai commandé le "Tutorial Circular Project Kit - Abendrot - Funem x Orchad Weaves" qui est censé être envoyé en Français... Je n'ai reçu que la version anglaise, j'ai redemandé gentiment la version commandée, mais  j'attends toujours depuis plus de  2 mois que l'on me fasse parvenir la bonne version comme promise ! J'attends RAPIDEMENT un retour positif de leur part,  je suis très déçue du service client, malgré plusieurs autres relances... je n'ai aucune réponse du vendeur ! Aussi je ne peux pas faire le tutoriel car il n'est pas dans ma langue,  la qualité des matières et l'originalité du projet sont bien là,  aussi c'est dommage de ne pas être au rendez vous et d'honoré ce qui est marqué dans le site : TUTORIEL EN FRANCAIS ! ....et surtout DE NE PAS REPONDRE aux demandes LEGITIMES du client,ce qui est la moindre des choses ! Valérie Aubry

Colis reçu très rapidement, contenu conforme. Bon matériel bien conçu!!

Funem Studio always ships super quick to the States and it's always lovingly packed. The Merino wool is some of the best-large quantity for price and super soft, with a wide range of colors. Always love Funem's selection!

Excellent communication and prompt delivery. I cannot fault the service.
Products carefully and thoughtfully packaged with a personal ‘thank you’ note.

It’s a very nicely made loom and, goodness, did it ever arrive quickly in Southern California. The rotating heddle needs some sanding but that’s okay. I’ve wanted a loom this size for ages. The top and bottom beams are crafted so the warp is very secure — there should be clear photos of this asset, bc it makes this loom far superior to similar looking looms.

Living in Canada and ordering internationally I was amazed at how quickly my order came. The product colours are just as lovely as seen in the website and the dowel is of good quality. I can’t wait to start my weaving project. I will definitely order from Funem again!

Amazing experience. Everything worked out well, since ordering, product trajectory /information and delivering. The whole process was quite simple, practical and fast. This is what we want when shopping online. Definitely will be ordering again! Thank you so much!!

Lovely items, fast delivery to the UK and a nice website to navigate

This was my first time ordering from Funemstudio. I purchased the XL weaving kit and a bunch of yarn/fibers. Im thrilled to learn how to weave! This company shipped my products super fast and the quality of the products are great! I haven’t opened the XL weaving kit yet but I’m sure it’s just as great quality as the yarn! I’m very pleased and will definitely order again! Thank you!!