funemstudio.com Omdömen 

468
TrustScore 4 av 5

3,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

I received a box that was damaged. Upon opening I realized that it was not the mocha kit I ordered. The video when ordered displayed 3 different threads to make these tea towels but only received 2... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Although tracking wasn't working properly, when I contacted Funem they were quick to get back to me with the update. It arrived and I am happy with the product.

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Hi! What matters to me MORE than fast shipping, is how well goods are package; Funemstudio excelled (I've had equipment from other suppliers that shipped fast, but hastily packed; damage was the o... Se mer

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Betygsatt 5 av 5 stjärnor

Funem Studio delivered an extra large loom kit and several beautiful skeins of colorful cotton slub in very little time after my order was placed. I laughed out loud at the box which read "Weave me up... Se mer

Företaget har svarat

Företagsinformation

  1. Gör-det-självbutik
  2. Garnaffär

Skrivet av företaget

Fūnem (Latin) rope, cord, line. Welcome to our weaving community! We inspire and supports a community of talented fiber artists, while encouraging the less expert among us to discover and enjoy the pleasures of textures and colors. Fūnem Studio is founded in 2015 by fashion designer Jantine van Peski to share her love for textiles, craftsmanship and her passion for weaving. Many years of creating textile objects provided her with in-depth knowledge of different materials and crafting supplies which resulted in a high quality collection of tools, yarns and wool. We make weaving accessible to everyone, while providing community experts with a consistent variety of the highest quality materials and kits to allow them to continue to grow. Offering you modern compositions and designs while encouraging the practice of an ancestral technique is our daily challenge. Creative expression is a proven way to improve mental health and an escape from the quick pace of life. We ensure that our products are of the highest quality so that you enjoy them for a long time while offering the best weaving experience. Our small team handle every order with love and care from our studio in Belgium to bring joy and inspiration to weavers all over the world.


Kontaktuppgifter

3,8

Bra

TrustScore 4 av 5

468 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 75 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,8

Alla omdömen

(468)

34 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

Missing items, wrong color, no instructions

I received a box that was damaged. Upon opening I realized that it was not the mocha kit I ordered. The video when ordered displayed 3 different threads to make these tea towels but only received 2 . One color denim that was correct, one color moss. Apparently there is a card that is supposed to give to the instructions. Nothing. I’ve written a few emails and no response so far. Right now this is my review. I’ll give them a week to respond, if nothing I will return and give another review.

22 juli 2026
Omdöme utan inbjudan
Logotyp för funemstudio.com

Svar från funemstudio.com

Hi Cheryl, thank you for your feedback.
We checked with our team and it seems that you are not getting our messages from the customer service channel. Perhaps they landed in your spam folder? Anyway, we can confirm that the threads you received are the ones selected when you placed your order.
In our replies we also sent you the tutorial to make the towels but as we can see you decided to return the parcel for a refund so in this case we are proceeding to refund the order to you, even if this is not our usual return process. 
We hope you appreciate the gesture and we are here for any other question or doubt you might have in the future!

Betygsatt 5 av 5 stjärnor

Customer Service

Although tracking wasn't working properly, when I contacted Funem they were quick to get back to me with the update. It arrived and I am happy with the product.

16 juli 2026
Omdöme utan inbjudan
Logotyp för funemstudio.com

Svar från funemstudio.com

Thank you so much!

Betygsatt 1 av 5 stjärnor
Logotyp för funemstudio.com

Svar från funemstudio.com

Hi Patti, we are sorry for the inconvenience, however looking at the tracking of your order we can see it was indeed delivered. We are asking our customer service to reach to you so they can offer you the best solution for you to have your order with you!

Betygsatt 5 av 5 stjärnor

Simple et bien fait

Procédé de commande facile, support rapide et efficace. J’ai déjà hâte au prochain projet.

25 juni 2026
Logotyp för funemstudio.com

Svar från funemstudio.com

Merci!!!

Betygsatt 1 av 5 stjärnor

I never received my order

I never received my order. I have numerous messages and get a reply that they will look into the matter. But never hear back on why my card was charged but my order was never shipped.

25 maj 2026
Logotyp för funemstudio.com

Svar från funemstudio.com

Hi Tanya, we are so very sorry for the issue with the delivery of your order, I can see our customer service team offered you to send your parcel again, I'm sure this new shipping will go smoothly, thanks so much for your patience and for sharing your feedback with us!

Betygsatt 5 av 5 stjärnor

Beautiful loom and fast service!!!

I’m winging it here so be patient. I love my loom, it’s my very first and I’m excited to start. The tutorials are very helpful. Thank you the fast service, I’ll be shopping here again!

25 maj 2026
Logotyp för funemstudio.com

Svar från funemstudio.com

Thank you!

Betygsatt 5 av 5 stjärnor

Funem Studio Extra Large Loom Kit and Cotton Slub Fiber

Funem Studio delivered an extra large loom kit and several beautiful skeins of colorful cotton slub in very little time after my order was placed. I laughed out loud at the box which read "Weave me up before you go go!", and now I have a permanent ear worm! The main loom frame is very high quality and easy to run warp thread. The kit comes with the loom parts, two shuttles, unbleached natural warp thread, and a comb. It was fairly easy to put together. My only complaint is the "floating heddle" which is connected with rubber bands. I'm used to rigid heddle looms, and got a little frustrated at the lose, movable heddle, but figured out how to best make it work. I will probably devise a better way to secure the heddle than rubber bands. Over all I am very pleased at the quality of the extra large loom and delighted with the quality of the cotton slub fiber!

25 maj 2026
Logotyp för funemstudio.com

Svar från funemstudio.com

Thanks so much for sharing your feedback with us Josef!

Betygsatt 1 av 5 stjärnor

I received the wool two week ago

I received the wool two week ago, but I still don’t have the loom. It’s been three weeks. The emailed responses just keep telling me to wait. I would have ordered from a different company if I had known Funem was going to use the slowest ground shipping method. They’ve had $160 of my money and I still don’t have a loom; only dismissive email responses.

30 mars 2026
Omdöme utan inbjudan
Logotyp för funemstudio.com

Svar från funemstudio.com

Hi there! We are really sorry for this delay, we are sure our customer service will provide you explanations and solutions and we are sure you will receive the rest of your order very soon Thank you so much for sharing your feedback!

Betygsatt 5 av 5 stjärnor

Ravie d'apprendre à tisser

Le processus d'achat a été simple et le kit de métier à tisser que j'ai reçu est d'excellente qualité et facile à assembler. La laine est magnifique et de grande qualité.

6 april 2026
Logotyp för funemstudio.com

Svar från funemstudio.com

Merci beaucoup!

Betygsatt 4 av 5 stjärnor

I would like more information as to how…

I would like more information as to how to weave.

30 mars 2026
Logotyp för funemstudio.com

Svar från funemstudio.com

Hi Pamela, sure! Please reach out to our customer service, we will be happy to answer all your weaving doubts in details so that you can learn this new craft!

Betygsatt 1 av 5 stjärnor

I did not receive all the items I had…

I did not receive all the items I had purchased. I have tried to reach out to get in contact with someone, and my emails are left unanswered and my FB message unread.

30 mars 2026
Logotyp för funemstudio.com

Svar från funemstudio.com

Hi Tia, we are really sorry for getting back to you with delay, our customer service is already handling the situation, and you will have a solution to your issue very soon!

Betygsatt 1 av 5 stjärnor

Always sold out…

Hard to order something from this company… everything is always sold out. If this is happening consistently why not expand on your product base?

16 mars 2026
Omdöme utan inbjudan
Logotyp för funemstudio.com

Svar från funemstudio.com

Hi Tiffany, thank you for sharing your feedback with us. You can be sure we are working hard on restocking all the sold out items, and if you go back to the website now, you will find that some of them are back! Thanks again for your interest in our products!

Betygsatt 1 av 5 stjärnor

Missing pieces..wrong yarn sent.

Missing pieces..wrong yarn sent.

3 februari 2026
Logotyp för funemstudio.com

Svar från funemstudio.com

Hi Alison, we are sorry for this inconvenience, our customer service reached out to you to offer the best solution possible, we are sure we will be able to make it up to you so you can start enjoying your weaving journey!

Betygsatt 1 av 5 stjärnor

The loom I received is incomplete

The loom I received is incomplete, thus defective.

12 februari 2026
Logotyp för funemstudio.com

Svar från funemstudio.com

Hi Mary, we are really sorry to read this, please rest assure our customer service will reach out and give you the best solution they can so you only have top quality products and will enjoy weaving!

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