Frontline Collections Omdömen 

145
•
TrustScore 4.5 av 5

4,6

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I went to frontline collection after our solicitors advised us to write off nearly £40K. Frontline gave me a completely different view and said they were willing to to act on my behalf. True to their... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

We were very pleased with the service received from Frontline Collections in Skelmersdale. We found their staff, including Tony and Alec treated our cases with great importance. Their letters to our... Se mer

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Betygsatt 5 av 5 stjärnor

Used frontline a number of times to recover fees owed to us from patients and clients. Pleased with positive all round dealings with this company and they come well recommended. Worth pointing out the... Se mer

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Betygsatt 5 av 5 stjärnor

Great service!! Collect the debts for allocated fees we pass over, more usually than not. Also traced many debtors for us too which is a massive help. A trustworthy collection service that can be re... Se mer

Företagsinformation

  1. Inkassobyrå
  2. också i
  3. Inkassotjänster
  4. Juridiska tjänster
  5. Utmätningsman

Skrivet av företaget

Frontline Collections are the UK's leading Private Debt Collection Agency specialising in personal debt collection across the UK, EU & around the World. In operation since 2005, thousands of private individuals & companies regularly use Frontline's FCA regulated Debt Collection Agency services. We operate our fast track Collection services Nationwide and have offices based in Manchester, London, Scotland & Lancashire. We have a vetted network of specialist Debt Collection Officers across the United Kingdom and also have High Court Enforcement Officers to enforce Court Orders. Our Low Fixed fee service is strictly 'No Collection - No Commission' and we are pound for pound, the most cost effective solution for the collection of unpaid private debts.

Private Debt Collection

Skrivet av företaget

UK's No1 Private Debt Collection Agency
UK's leading specialists in the collection of unpaid Private Debts. We assist individuals and companies with our leading Professional Debt Collection services.
International Debt Collection
From Austria to Australia, our Overseas Debt Collection service is second to no other for the collection of Overseas Private Debts.

UK's No1 for Private Debt Collection

We Maximise Collections but minimise the Cost!

We Maximise Collections but minimise the Cost!
Leading Experts for Private Debt Collection on a Local and Nationwide basis.

Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

145 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(145)

20 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

WAS SENT A FORM WHICH I DID NOT RECEIVE …

WAS SENT A FORM WHICH I DID NOT RECEIVE OVER A DEBT OF £717 WAS CALLED TODAY BY ONE OF THEIR PEOPLE AND WAS CALLED A LIAR AND WHEN I SAID I DID NOT RECEIVE IT PHONED THEM BACK AND SAID ABOUT IT AND HE WAS MOST RUDE TO ME SO IF THAT IS THE WAY THE COMPANY DOES IT BUSINESS BEST TO AVOID THEM
THIS IS VALID AS IT SHOWS THE WAY THEY CARRY OUT THE BUSINESS OF THERE DEBTORS
AS A DEBTOR I AM A CLIENT OF YOUR SERVICE

8 januari 2018
Omdöme utan inbjudan
Logotyp för Frontline Collections

Svar från Frontline Collections

Dear Mr Dolton,

As you clearly state, you owe our client monies for services provided to you that were not paid for and our objective is to expediently resolve this issue.

Over the past few months, there have been many instances of broken promises of payment.. In order to assist you with making a more manageable payment arrangement, income and expenditure forms have been sent to you which you claim, none of which you claim to have received adding further delay to payments due to our client.

In the recent conversation you had with one of our Collections Officers, not once was the word 'liar' used. It was stated that it was very unlikely that you wouldn't have received any of the forms therefore protracting the situation even further. Meanwhile, our client remains without the monies that they quite rightfully owed. We have no wish to delay the matter any longer than necessary and hope you will work with us to get this matter resolved to the satisfaction of all parties.

For the avoidance of doubt and at our own expense, we will arrange for the income and expenditure form to be sent special mail delivery for you so we can avoid any further ambiguity and welcome your continued co-operation.

Betygsatt 5 av 5 stjärnor

Great service!

Great service!! Collect the debts for allocated fees we pass over, more usually than not. Also traced many debtors for us too which is a massive help. A trustworthy collection service that can be relied on is my opinion. 5 stars :)

Happy to recommend to others looking for professional debt collectors

20 oktober 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Personal debt sorted quickly

Personal debt sorted quickly. Was getting nowhere with a customer who just didn't want to part with payment for service. Frontline quickly sorted the problem so 5 stars from us.

27 september 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Third time we have used Frontline over …

Third time we have used Frontline over the past year and each time they have recovered quickly. Also helps they can trace people who've moved on and they definitely make a big difference. Saved us time, stress and money so happy to leave positive review and would definitely use again.

22 juli 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Helped me recover money owed

Contacted frontline for help with a relatively small private debt owing to me. They managed to trace them for me & recover the money successfully within a couple if months. Using frontlines service definitely made the difference between me getting my money back and getting nothing at all. Recommended debt collectors service

16 maj 2017
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Had a bad experience with this company

Had a bad experience with this company, they lied to me with regard to the information they required to collect the debt and to get their hands on the upfront payment. Not a cent collected by them. In fact they played the same card as the debtor. DO NOT USE THEM.

12 maj 2017
Logotyp för Frontline Collections

Svar från Frontline Collections

We are very sorry indeed that you felt the need to leave us a negative review especially as we did nothing but act in good faith from the outset with your problem.

Firstly, It is very important to point out you received a refund in January in relation to this matter. Secondly, it is also very important to clarify that the only reason we were not able to progress on this was because you were not able to provide us with copies of supporting legal documentation you stated you had at outset, prior to instructing us..

You had advised you had copies of statements as supporting proof of the debt. When copies of these were rightfully requested by the debtor, you were not able to provide those despite claiming you had them at outset. To demand monies in the UK where there is no basis to do so is unlawful! Without the statements you stated you 'had', we could not progress the case any further. We therefore informed you, ceased further action and gave you a refund.

Again, we are sorry that you have felt the need to leave us a negative review but we believe the matter was resolved amicably with the provision of a refund in January.

If you think there is anyway we can improve our service or indeed you now have the correct supporting documentation for your claim then we will try our best to help or advise. Please email us at collections@frontline-collections.com

Betygsatt 5 av 5 stjärnor

Superb debt collection agency

Superb debt collection agency. Keep us well informed on events & the monies collected over the past 6 months have way surpassed expectations! They are also collecting debts the previous agency we use didn't. Highly recommended based upon our previous experiences with other debt collecting companies

11 maj 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I experienced great difficulties with a …

I experienced great difficulties with a very determined debtor. Thankfully, I had the good fortune to contact Frontline Collections. They listened attentively and acted with a very fair, focused, and balanced consideration of my situation. I was confident my problem was would be resolved once this company became involved, and I was not disappointed. I have no hesitation in recommending this company to anyone. A big thank you to all the team.

30 april 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

First class

Frontline Collections are an excellent debt collection agency. Collected a private debt for me when other avenues had failed. Highly recommended professional debt collectors.

18 mars 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I have used the services of Federal …

I have used the services of Federal Management for a number of years and always found them to conduct their collection services in a professional manner and at all stages keeping the client of what progress is being achieved.

26 januari 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service

Fantastic professional service with prompt updates given on recovery action and results. No hidden extra costs. Highly recommended debt collection service.

10 januari 2017
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Easy to deal with with regular reporting

This was my first experience of using a debt collection firm and from the first contact with Frontline everything has been seamless. I sent them all the documentation and they have handled everything from there. Monthly email reporting and a quarterly telephone call. Would recommend.

16 december 2016
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A fantastic fast response!

The team at Frontline Collections have been incredible in bringing about peace of mind for me and my company. Excellent and professional staff, I felt looked after from the beginning to the end.

28 augusti 2016
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Use with confidence

Excellent results and professional service. Having worked in the credit control industry for many a year and dealt with some pretty appalling debt collection services in the past, I can say hand on heart frontline collections are way ahead. Both for results and the fact there are no nasty hidden costs. They have demonstrated perseverance with our customers debts time and time again. To label their debt collection service as fantastic is no exageration.

2 augusti 2016
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

first class

this firm gets a result, they do what it says on the tin , money back ,no fuss , no messing, plus they keep you informed by email with updates at regular intervals, just what you need to put your mind at rest at these stressful times , I recommend them to any ,they will do the job for you, a first class service by top people

30 juli 2016
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Five star debt collectors

Not one for reviews tbh but Frontline Collections were recommended to us by another auction firm to collect fees due following a disastrous experience with another debt collecting company. Frontline keep us well informed about cases and up to date with what they have collected. Professional debt collecting from top to bottom. made my life much easier and they are cost effective too. Valuable service that has renewed my faith in the world of debt collection.

21 juli 2016
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Trustworthy and informative

Federal Management have provided a Debt Recovery Service to us for many years. They are open and transparent about the cost of service provided with no hidden costs. We received up to date client information and remittance advice. They are easy to contact and very pleasant to talk to and always helpful.

13 juli 2016
Omdöme utan inbjudan

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