I submitted a claim for industrial hearing loss,the process was simple,quick and understandable. The staff and legal team at Kingswood were knowledgeable and friendly and dealt with the insurance comp... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The clinician was very professional and caring in her handling of my appointment. She ran the hearing test and discussed the results with me before also fixing the settings on my hearing aids which we... Se mer
Företaget har svarat
I found that everyone was so so personal , genuine , full of knowledge and commitment to their work. Nothing was a problem at all. I would highly highly recommend them to anyone who has hearing lose.
Rainan was helpful & thorough. It just took a few postponed appointments, before we finally saw him, I believe, we were told he had not been well, each time we were booked to see him. Unfortunately w... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Freedom Hearing offers solutions and services to help improve the lives of people with hearing loss. We have access to the latest hearing aid technology and provide personalised and expert hearing healthcare for every client; including Government Hearing Services Program (HSP), Department of Veterans' Affairs (DVA), WorkCover industrial deafness claims and private clients. Our passionate audiologists and audiometrists work in over 30 clinics and visiting sites across the country, and it is our mission to help Australians impacted by hearing loss to rediscover the volume and vitality of life.
Kontaktuppgifter
Level 3, 4 Railway Parade, 2134, Burwood, Australien
- 1300 689 085
- info@freedomhearing.com.au
- freedomhearing.com.au
4,9
Utmärkt
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good comcumactio n a d easy explain…
Good comcumactio n a d easy explain knowledge thanks
11 februari 2026
Svar från Freedom Hearing
Hi Paul,
Thank you for your kind feedback. We're glad to hear you had a positive experience with our team.
Kind regards,
Orlando
The Freedom Hearing Team
I went in to have moulds of my ear…
I went in to have moulds of my ear canals taken Vicki was really nice to deal with and professional while not waisting time. The only issue I have was the three cancelled appointments that I had booked previously. For each appointment I had previously made, I had also made appointments with my GP for an ear wax flush. For each of those, I’d been preparing for a few days prior with wax softener. So I’d had to prepare for appointments that I’d booked, then had to cancel those bookings. Each time I was cancelled, the caller was very apologetic and understanding of my frustrations. Overall, I’m still very happy with everyone who has looked after me through this process all the same.
11 februari 2026
Svar från Freedom Hearing
Hi Anthony,
Thank you so much for taking the time to share your detailed feedback.
We’re very pleased to hear that Vicki was professional, efficient and lovely to deal with when taking your ear moulds. At the same time, we sincerely apologise for the inconvenience caused by the previous appointment cancellations.
We’re grateful to hear that, despite the recurring appointment cancellation's, you felt well looked after and supported by our team.😊
Kind regards,
Orlando
The Freedom Hearing Team
staff excellent appointment was on time
11 februari 2026
Svar från Freedom Hearing
Hi James,
We truly appreciate your comments. We’re so pleased to hear you found our staff excellent and that your appointment ran right on time.
Kind regards,
Orlando
The Freedom Hearing Team
Svar från Freedom Hearing
Hi Richard,
Thank you so much for your feedback!
Kind regards,
Orlando
The Freedom Hearing Team
Easy to find and get into the office
Easy to find and get into the office, the process was quick and simple and the chap was very helpful. No fuss no bother.
3 februari 2026
Svar från Freedom Hearing
Hi Stuart,
Thank you for sharing your experience. We’re so pleased to hear the office was easy to find, the process was quick and simple, and that you found our clinician helpful.
Thank you for sharing your experience.
Kind regards,
Orlando
The Freedom Hearing Team
What?
Eugene is easily understood and explains in terms that are basic. I am very happy with the level of service.
3 februari 2026
Svar från Freedom Hearing
Hi Frank,
We truly appreciate your kind comments. It’s great to know Eugene communicated in simple, clear terms and that you’re pleased with the service you received.
Kind regards,
Orlando
The Freedom Hearing Team
Great advice and genuinely cares
8 februari 2026
Svar från Freedom Hearing
Hi Christopher,
Thank you for your kind words.
Kind regards,
Orlando
The Freedom Hearing Team
Friendly and proffessional service
6 februari 2026
Svar från Freedom Hearing
Hi Michael,
Thank you so much for your feedback!
Kind regards,
Orlando
The Freedom Hearing Team
Maria was very attentive and explained…
Maria was very attentive and explained everything
5 februari 2026
Svar från Freedom Hearing
Hi Joseph,
Thank you for your kind feedback. We’re so pleased to hear Maria was attentive and took the time to explain everything clearly for you.
Kind regards,
Orlando
The Freedom Hearing Team
There were no long waits for…
There were no long waits for appointments and the whole testing process was very easy. The results were clearly explained and helpful advice offered.
7 februari 2026
Svar från Freedom Hearing
Hi Trista,
We truly appreciate your comments. It’s great to know your appointments ran on time and that you found the testing process was easy and straightforward.
Kind regards,
Orlando
The Freedom Hearing Team
Hearing with Ease
Ted is very happy with the product. The people providing the service were professional and friendly. The premises was a pleasant place to visit.
6 februari 2026
Svar från Freedom Hearing
Hi Cheryl,
We truly appreciate your kind comments. It’s fantastic to hear Ted is happy with the product and that our team provided professional and friendly service.
It’s also lovely to know you enjoyed visiting our premises and found it a pleasant environment.
Kind regards,
Orlando
The Freedom Hearing Team
She explained things so well And…
She explained things so well And tried to set aids reallywell
30 januari 2026
Svar från Freedom Hearing
Hi Leslie,
Thank you for your lovely feedback. We’re so pleased to hear you had a smooth and positive experience.
Kind regards,
Orlando
The Freedom Hearing Team
I received a letter from Freedom…
I received a letter from Freedom Hearing and I made appointment to see them, 1st appointment I walked in I Notice how clean the office was I met the receptionist from word go they made me feel wonderful and the receptionist was fantastic then I met the doctor so helpful in every aspect I was overwhelmed how nice the doctor was towards me the doctor took her time with me.
LOOK I CAN GO ON and ON at the end of the day I highly recommend Freedom Hearing ⭐️⭐️⭐️⭐️⭐️ please do yourself a huge favour and make APPOINTMENT to see Freedom Hearing I did and I am the happiest person I have been in years…
5 februari 2026
Svar från Freedom Hearing
Hi Joe,
We truly appreciate your kind words. We’re delighted to hear how positive your experience was from the moment you walked through our doors.
It’s great to know you had a smooth consultation and felt well looked after by our friendly and professional staff.
We sincerely appreciate your recommendation.🙂
Kind regards,
Orlando
The Freedom Hearing Team
The clinician was excellent
The clinician was excellent. She answered all my questions and told me what to expect.
5 februari 2026
Svar från Freedom Hearing
Hi Barry,
Thank you for your kind feedback. We’re so pleased to hear your clinician was excellent, answered all your questions, and clearly explained what to expect.
Kind regards,
Orlando
The Freedom Hearing Team
It was a great experience though were…
It was a great experience though were very punctual and helpful thanks a lot
5 februari 2026
Svar från Freedom Hearing
Hi John,
Thank you for your lovely feedback. We’re so pleased to hear you had a great experience and found our team punctual and helpful.
Kind regards,
Orlando
The Freedom Hearing Team
Simple and polite procedure.
Simple and polite procedure.
Staff very well at explaining my hearing issues and a new device.
Left feeling glad that I went for my hearing test.
5 februari 2026
Svar från Freedom Hearing
Hi Robert,
We truly appreciate your kind words. It’s great to know you found the process straightforward and that our staff took the time to clearly explain your hearing results and new device.
Kind regards,
Orlando
The Freedom Hearing Team
The staff sooooo friendly and welcoming…
The staff sooooo friendly and welcoming and their knowledge is second to none. I can’t think of anything they need to improve on
5 februari 2026
Svar från Freedom Hearing
Hi David,
We really appreciate your wonderful comments. It’s fantastic to know our team’s friendliness and expertise made such a positive impression on you.
Your kind words and confidence in our service mean so much.
Thank you for your support.
Kind regards,
Orlando
The Freedom Hearing Team
My experience with freedom hearing was…
My experience with freedom hearing was very professional and the staff were extremely knowledgeable from start to finish I would recommend freedom hearing to anyone who has a problem with hearing and the product is high quality very happy
4 februari 2026
Svar från Freedom Hearing
Hi Graham,
We truly appreciate your kind words and recommendation. It’s great to hear you found our team knowledgeable and professional throughout your journey with us.
We’re especially pleased to know you’re happy with the quality of your hearing aids. Thank you for placing your trust in us.
Kind regards,
Orlando
The Freedom Hearing Team
Freedom were easy to deal with and…
Freedom were easy to deal with and communicated very well and the store was convenient to my home
28 januari 2026
Svar från Freedom Hearing
Hi Peter,
We truly appreciate your comments. It’s wonderful to know you experienced clear communication, an easy process, and the convenience of a store close to home.
Kind regards,
Orlando
The Freedom Hearing Team
Explained things perfectly clear
Explained things perfectly clear. Looked after my best interest not theirs
2 februari 2026
Svar från Freedom Hearing
Hi Russell,
Thank you for your thoughtful feedback. We’re so pleased to hear everything was explained clearly and that you felt your best interests were genuinely looked after.
Kind regards,
Orlando
The Freedom Hearing Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.