I submitted a claim for industrial hearing loss,the process was simple,quick and understandable. The staff and legal team at Kingswood were knowledgeable and friendly and dealt with the insurance comp... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The clinician was very professional and caring in her handling of my appointment. She ran the hearing test and discussed the results with me before also fixing the settings on my hearing aids which we... Se mer
Företaget har svarat
I found that everyone was so so personal , genuine , full of knowledge and commitment to their work. Nothing was a problem at all. I would highly highly recommend them to anyone who has hearing lose.
Rainan was helpful & thorough. It just took a few postponed appointments, before we finally saw him, I believe, we were told he had not been well, each time we were booked to see him. Unfortunately w... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Freedom Hearing offers solutions and services to help improve the lives of people with hearing loss. We have access to the latest hearing aid technology and provide personalised and expert hearing healthcare for every client; including Government Hearing Services Program (HSP), Department of Veterans' Affairs (DVA), WorkCover industrial deafness claims and private clients. Our passionate audiologists and audiometrists work in over 30 clinics and visiting sites across the country, and it is our mission to help Australians impacted by hearing loss to rediscover the volume and vitality of life.
Kontaktuppgifter
Level 3, 4 Railway Parade, 2134, Burwood, Australien
- 1300 689 085
- info@freedomhearing.com.au
- freedomhearing.com.au
4,9
Utmärkt
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The whole experience was very good.
22 februari 2026
Svar från Freedom Hearing
Hi John,
Thank you for your kind feedback. We’re delighted to hear that you had a positive experience with us.
Kind regards,
Salena
The Freedom Hearing Team
Friendly
Friendly, Helpful, explained things well, and made sure my hearing aids worked properly for my needs.
14 februari 2026
Svar från Freedom Hearing
Hi Rosemary,
Thank you for your lovely feedback. We’re so pleased to hear our team was friendly and helpful, and that your hearing aids are working well for your needs.
Kind regards,
Salena
The Freedom Hearing Team
went in for work cover hearing test
went in for work cover hearing test. 1st test showed i had hearing damage from work environment.THEN i received a letter saying i would be receiving an amount which was in letter, for work cover hearing loss. then had to attend another hearing test and online interview with DR Fagon who must have been 85 years old. was then told no compensation. no contact from company of course ,just BLA BLA ! for online reply.
2 december 2025
Svar från Freedom Hearing
Hi Grahame,
Thank you for taking the time to share your feedback. We’re very sorry to hear about the confusion and frustration surrounding your hearing assessment and the outcome you described.
Please note that we have raised this matter with your legal representative, who has assured us they will contact you shortly to discuss it further.
Sincerely,
Salena
The Freedom Hearing Team
We found the experience easy and we…
We found the experience easy and we felt comfortable with the staff they all explained each process clearly , the appointments were all on time and the product was excellent, very easy to use and to clean , the hearing aids have made our life much more fulfilling , thankyou
19 februari 2026
Svar från Freedom Hearing
Hi Kevin,
Thanks so much for your wonderful feedback! We’re really glad to hear the process was easy and that our team helped you feel comfortable throughout.
It’s great to know your hearing aids are making a positive difference and that you’re finding them easy to use and care for.
Kind regards,
Salena
The Freedom Hearing Team
1st time Hearing aid fitting.
Hearing aid fitting For the first time. Clinitian was warm & friendly in her approach. Made me feel at ease. Knowledge of product & how to use products was easy to understand & navigate.
19 februari 2026
Svar från Freedom Hearing
Hi Edwin,
Thank you for your lovely feedback. We’re so pleased to hear your first hearing aid fitting was a positive experience and that our clinician made you feel at ease.
Kind regards,
Salena
The Freedom Hearing Team
On time polite and efficient
On time polite and efficient
Met my needs in a timely manner
20 februari 2026
Svar från Freedom Hearing
Hi Martin,
Thank you for your feedback! We're happy to hear our team looked after you promptly and made the experience smooth and efficient.
Kind regards,
Orlando
The Freedom Hearing Team
Yery good mmmmmnjjhhhhyh
20 februari 2026
Svar från Freedom Hearing
Hi Ron,
Thanks for your feedback!
Regards,
Salena
The Freedom Hearing Team
Punctuality with appointment time…
Punctuality with appointment time professional and friendly in all other aspects
12 februari 2026
Svar från Freedom Hearing
Hi Brett,
Thank you for your feedback! We're glad to hear your appointment ran on time and that our team made you feel welcome.
Kind regards,
Salena
The Freedom Hearing Team
I had a honest conversation with the…
I had a honest conversation with the girls at freedom and got one back ,you can't ask for more than that
11 februari 2026
Svar från Freedom Hearing
Hi Roger,
Thank you for your lovely feedback. We’re happy to hear you had a helpful conversation with our team.
We truly appreciate you taking the time to share your experience.
Kind regards,
Salena
The Freedom Hearing Team
Svar från Freedom Hearing
Hi Ross,
Thank you for your feedback. Great to hear our team made a positive impression!
We hope to see you again soon.
Warm regards,
Salena
The Freedom Hearing Team
Thanks Bill.
Bill was great with setting up and explaining how use and take care of my hearing aids.
7 februari 2026
Svar från Freedom Hearing
Hi Justin,
Thanks so much for your feedback! We’re really glad to hear the setup process went smoothly.
We look forward to seeing you again soon 😊
Kind regards,
Salena
The Freedom Hearing Team
Svar från Freedom Hearing
Hi Wyatt,
Thank you for your kind feedback! We’re glad you had a pleasant experience with our team.
Kind regards,
Salena
The Freedom Hearing Team
great service nothing to much trouble…
great service nothing to much trouble for them answered all my ?
13 februari 2026
Svar från Freedom Hearing
Hi Stuart,
We truly appreciate your kind comments. It’s great to hear our team was happy to help with everything and took the time to answer all your questions.
Thank you for sharing your experience with us.
Kind regards,
Orlando
The Freedom Hearing Team
First ever hearing test
First ever hearing test but I had no issues and generally felt comfortable through the whole process. It was no surprise to me that I had some loss of hearing after fifteen years in a warehouse office.
12 februari 2026
Svar från Freedom Hearing
Hi David,
Thank you for sharing your experience with us.
We’re so pleased to hear that your first hearing test was a comfortable one and that you felt at ease throughout the entire process.
We’re glad we could support you and provide clarity around your results.
Kind regards,
Orlando
The Freedom Hearing Team
Svar från Freedom Hearing
Hi Loris,
Thank you for your lovely feedback. We’re so pleased to hear the clinician was both efficient and friendly during your visit.
We truly appreciate you taking the time to share your experience.
Kind regards,
Orlando
The Freedom Hearing Team
Really friendly staff and very helpful…
Really friendly staff and very helpful though out the process
13 februari 2026
Svar från Freedom Hearing
Hi Christopher ,
Thank you for your kind feedback. We’re so pleased to hear our team was really friendly and helpful throughout the entire process.
Kind regards,
Orlando
The Freedom Hearing Team
Svar från Freedom Hearing
Hi Kym,
Thank you so much for your kind words
Kind regards,
Orlando
The Freedom Hearing Team
A day at ear specialises client service,explaining what there going to do,Michelle was caring explaining how things work and made me feel comfortable relaxed engaging in conversation professional
My first visit, Michelle first explained what was required, when about her job in a very professional manner. Was very patient, caring,and a beautiful happy personality a real people person
12 februari 2026
Svar från Freedom Hearing
Hi Kenneth,
We truly appreciate your lovely feedback. It’s great to hear that Michelle explained everything clearly and approached your first visit with professionalism and genuine care.
We appreciate you taking the time to share your kind words.
Kind regards,
Orlando
The Freedom Hearing Team
Svar från Freedom Hearing
Hi Raj,
Thank you for your wonderful feedback. We’re so pleased to hear you received great service and that Vivian Tran was exceptional.
We’ll be sure to pass on your kind words.
Kind regards,
Orlando
The Freedom Hearing Team
I found the experience at Freedom…
I found the experience at Freedom Hearing very satisfying and felt at ease. Was treated with respect and any questions I asked was answered promptly.
12 februari 2026
Svar från Freedom Hearing
Hi Peter,
Thank you for your lovely feedback. We’re so pleased to hear you found your experience enjoyable and that you felt at ease during your visit.
Thank you for sharing your experience.
Kind regards,
Orlando
The Freedom Hearing Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.