Our family had to contact Aged Care Decisions over the Easter break for our father/brother. We were blown away by the amount of support offered during this time. Not sure who we spoke to or received e... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Our family had to contact Aged Care Decisions over the Easter break for our father/brother. We were blown away by the amount of support offered during this time. Not sure who we spoke to or received e... Se mer
Företaget har svarat
A good way of sifting through the options and good support from our consultant Gi. The app, however, is glitchy and only things added by Gi save to my shortlist even though there are more options I'd... Se mer
Called back straight away after inital inquiry. Have not actually been able to view a facility with memory support bed available yet but have started to view facilities in the local area.
Thank you so much. I really felt so much better after speaking to Andrea Green and the team. She really listened and I felt understood regarding my predicament. I now have options to consider, even if... Se mer
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We take the stress and running around out of finding aged care and home care options.
We work with you to find aged care providers that best match your loved one's care needs, budget, location and preferences.
Find Aged Care Homes
Find Home Care Providers
Find Respite Care Options
- Providing detailed information about how the aged care process works (including how fees work).
- Creating a customised report of aged care options that match the care needs, preferences and budget of the person entering care.
This includes nursing home, respite care or home care availability in their area.
- Assigning a dedicated Placement Specialist to assist you through every step of your aged care journey.
- Organising aged care facility tours on your behalf.
- Coordinating with aged care facility admissions staff on your behalf.
Aged Care Decisions is a FAST, FREE, INDEPENDENT service that works with families who are looking for aged care options for a loved one.
Our trained Placement Specialists can create a customised list of vacancies within your area, matching the needs and preferences of the person entering residential, respite or home care.
We also assist families to coordinate tours, and work through the paperwork and logistics associated with placing a loved one into aged care.
Har besvarat 96 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I spoke with Eleeta Tong who was extremely helpful, supportive, and informative. Great customer service
Very easy communication and loads of information provided
The staff member was extremely helpful. I now have some knowledge to move forward with obtaining respite care for a family member.
The recommendations service and Eliza was very helpful
I was listened to
The info was incorrect
I spent a further 1 hr 15 min on phone with aged care
I am no further
Not contacted promptly and not given any advice urgently enough
100% amazing I've been talking to Tracey and she has been a godsend. This has made a really heart breaking difficult situation easier. Thank you so much
Heidi Slater was great and her knowledge and information was a relief and took the mystery out of find respite
Excellent communication, very informative and empathetic staff, helpful information, extremely prompt response. I have contacted this service in the past and find it wonderful.
Prompt service , helped us find a home and always followed up when they said they would . Highly recommend
Absolutely brilliant service. So knowledgeable and helpful. But most of all considerate and reassuring. Tracey went above and beyond. And so quick !!!
A good way of sifting through the options and good support from our consultant Gi. The app, however, is glitchy and only things added by Gi save to my shortlist even though there are more options I'd like to save. This is frustrating and makes it harder to follow what's going on.
Quinine was helpful is seeking a solution for us. I hope that together we can find the right care for Ian.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.