I ordered a loungefly backpack. By the time I received my order over a month later, they had switched the listing info to a random Funko pop. I had a screenshot and email showing my original order inf... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Worst company to deal with in history!! Ordered 1 album and 1 dvd 4 weeks ago,tracking still shows nothing.sent numerous emails that were never answered even though website says emails answered within... Se mer
This is a scam site. They promised to deliver within 4 weeks and then extended for 4 more weeks with product they dont even have and when I cancelled (which they always push buyer to do that next to... Se mer
[Disappointed] I had purchased 2 books from fishpond.com.hk on 10 Dec 2024 with payment proof, however, I am not able to find at least the tracking records and no customer service is available... Se mer
Företaget har svarat
2,0
Dålig
592 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Awesome Service At An Affordable Price!
I purchased a really nice book from Fishpond after looking at a lot of other online shop sites. They had the best price and got here fast to the US! There was a small irregularity with the payment on my end for whatever reason, but Fishpond reached out to me immediately and worked with me to resolve it. These extra steps made me appreciate how secure my payment was, and their customer support was excellent and accommodating! Thank you guys for everything!
21 september 2023
Book was lost due to poor packaging...
Book was not packaged securely and was lost in transit. At least Fishpond handled the refund quickly and easily, but I would have preferred to get my book
21 september 2023
Svar från Fishpond.com
Hi Jed,
We sincerely apologise for any inconvenience caused by the loss of your parcel during transit. Since you have received a refund, you can place another order for the book you were expecting online. We appreciate your feedback and will strive to improve our service.
Kind regards,
Catherine
It came on time on box was a little…
It came on time on box was a little crushed but all was good thank you.
4 september 2023
We never received the book
We never received the book. Was expected between August 15, 2023 and August 22, 2023. Don't know what to do from here.
31 juli 2023
Svar från Fishpond.com
Hi Chantrel,
The USPS tracking indicates that the item was disposed of, and we have requested a refund. From our end, we have shipped your item. We suggest editing or removing your review on Fishpond since it should be directed to the courier. Thank you for your consideration.
Kind regards,
Catherine
Couldn’t use it for a gift as intended…
Couldn’t use it for a gift as intended because it was crushed in shipping.
7 augusti 2023
Svar från Fishpond.com
Hi Kate,
I'm sorry to hear that your order arrived damaged. We have sent you an email to resolve this matter for you.
Please accept our apologies for any inconvenience caused.
Kind regards,
Catherine
Great purchase!
Great purchase! Excellent condition, very fair price, rapid delivery. Ideal!
31 juli 2023
A dream is a fish your heart makes
shipping is slow, to the US, but I got what I wanted at a fair price, so happy overall.
25 juli 2023
Very nice got my CD 💿 faster than I…
Very nice got my CD 💿 faster than I thought.
Recommend then!!
18 juli 2023
It was good. Recommending.
Greetings from Balkan. The book arrived from Fishpond. So my experience with them was fine. Thanks.
30 juni 2023
Omdöme utan inbjudan
Great book, some forgotten history.
Book had a couple of dings on the corners due to lack of padding. As I purchased this book as a gift, I was somewhat disappointed.
7 juni 2023
Great company
I had been looking for the book for a long time & your company finally placed it in my hand. thank you & keep up the great work!
5 maj 2023
Order was cancelled initially but after…
Order was cancelled initially but after contact the way for order was cleared.
4 maj 2023
Hard kit to find!
This is a very hard kit to find as it is an older kit. I grew up in Philadelphia where the Olympia is on display. Glad I found Fishpond.
3 april 2023
Omdöme utan inbjudan
Great experience
Great experience! Good communication, fast delivery, description precise! I will definitely be back and fishpond.com is bookmarked!
8 maj 2023
Good, but ...
It was good for my first time, though it was very difficult for me to track the package and that I didn't appreciate at all. I guess I just keep this option again for the next time I can only find what I'm looking for, here.
19 april 2023
I had a fine experience with them
I had a fine experience with them. I couldn't find the album anywhere else, the price was normal, shipping took a while but it was from UK to US so that was expected. Just an easy and normal transaction for me. Thanks!
28 februari 2023
Omdöme utan inbjudan
Disappointed
Slow delivery, incorrect pictures on the website. Awful returns policy. I won’t be using them again
27 april 2023
Omdöme utan inbjudan
Svar från Fishpond.com
Hello Sophie,
I'm sorry to hear of your negative experience with us.
We are always looking to improve so if you would please send through your order number so that I can look into this issues, I'd by grateful.
Kind regards,
Catherine
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