Fishpond.com Omdömen 

I ordered a loungefly backpack. By the time I received my order over a month later, they had switched the listing info to a random Funko pop. I had a screenshot and email showing my original order info. Now they're trying to charge me to return it. Bait and switch scam company.

Absolutely awful. I waited months only to have them cancel all 20 items one by one. Will never try them again.

The items are delayed and delivered much later than expected date. Some items came damaged. The return process is awful. I was not even offered a refund - but a credit. It appeared that I had to pay for shipping as well on the return - which was more than the original shipping I paid.

This is a scam site. They promised to deliver within 4 weeks and then extended for 4 more weeks with product they dont even have and when I cancelled (which they always push buyer to do that next to order details) they charged for a stocking fee!

Keep away from them no matter what

Worst company to deal with in history!! Ordered 1 album and 1 dvd 4 weeks ago,tracking still shows nothing.sent numerous emails that were never answered even though website says emails answered within 24hours total scam and waste of my time and money...beware and order from elsewhere!! Company doesn't list phone number so can't call when I ordered it said both items were in stock,so unless they are delivering by carrier pigeons I expect my items will never show then have to start the refund process that will probably take months.been buying vinyl for 40 years and dealt with hundreds of online companies but fishpond is the WORST!!

First, I waited a long time for the item to be shipped.
Second, I waited even longer for it to arrive.
Third, one item never arrived and was apparently lost. The only update I received was that it had entered the destination country.

My claim was dismissed with an automatic response saying that too many claims had already been submitted.

Out of the 8 orders I placed with this scam of a company, 2 were lost and 3 were canceled by the company itself after months of extending the delivery date. I canceled 2 more after seeing what kind of company I was dealing with. Only 1 order actually arrived.

There are much better ways to order books, comics, manga, etc.

The only advantage this company has is the low prices, but they are basically a dropshipping company with a very poor delivery success rate.

There needs to be an upfront disclaimer on legitimate delivery times. I searched for a particular book, Fishpond.com appeared, and the header says "America's Best Value", only to find out they're based in Australia and shipping is up to 37 to 42 days time. Whaaat?!? And this is after I paid for the order and received an email 9 days later. So I cancelled the order. Then I get a $15.75 cancellation fee. Sheesh. I'll take that up with the credit card company. So if you're getting ready to go on a 2 month cruise and want some books when you get back, fine. Otherwise, save yourself the frustration and poor communication.

Garbage company. Months of waiting and half of my order still hasn’t shipped (it’s nearly May and the order was placed in February). I’ve inquired numerous times with the company and no help. Also, I was charged a “heavy box fee” which is ridiculous when some items that did ship were shipped one at a time. Customer service is a joke.

Ordered music as it said ships from NZ. Then after paying I find out it's going to take 2 months and it's coming from overseas. I found it way cheaper else where and in the country so I canceled my order with fishpond and was charged $14 restocking fee. They didn't even have it to begin with!

Time is slipping away with nothing but revised shipping dates for items they don't actually have - magical thinking

This company is useless!
If I could give a lower star rating I would!!!
There is zero customer service!
There order tracking is useless!
There is zero useful communication!
Two months and counting, waiting for my order!

You’ve been wsrned!!

I ordered a CD from Fishpond on 3/01/26 estimated delivery was 30/01/26 to 06/02/26.
On 4/02/26 I had a delivery from Aramex couriers from Fishpond.
Inside was a book, it had nothing to do with the CD I had ordered and paid for.
There was no order form and no information on where I could return the book.
I tried contacting Fishpond which turned out to be a total waste of time. Their email came back with this is an unmonitored email address.
They have no contact phone number.
I would not ever use this company again. Thankfully the CD I am never likely to receive was inexpensive. It could have been worse.
Anyway whoever receives my CD I hope you enjoy it.
I did what I should have done in the beginning ordered it from Amazon.
I hope this review stops someone else from being messed around

Took my money. They emailed within days there may be a delay in shipping. Waited over a month. Can't submit inquiry on their website since October 2025. They have all of my billing & contact info. They are designed to defraud.

Bought a book on ebay full price listed as new took weeks to be delivered. Finally received it, it was a second. Not impressed with this seller.

I used Fishpond in 2020 when I was based in the UK. I am based in Sydney, Australia. I haven't used it since. Out of the blue, I received an email saying I have successfully upgraded to a Premium Account, which, I understand, carries a fee of $49.95. The only way to cancel is to submit an online request to cancel my account, which I have done.

Ordered 5 books on 11/8, all with an estimated delivery date the first week of December. As of 12/29 I have only received 2 of the books. None of them arrived of time for Christmas. When I tried to cancel the order they wanted the charge me huge fees because they are unable to get the book they promised. I would never, ever shop here again.

I would have rated zero stars, but you HAVE to put at least one. This place does not even deserve that. For the SECOND time in 2 years, I tried to buy a few titles that were either not pressed in the 90's or are otherwise 'hard to find'. Both times I waited MONTHS only to find that they'd deleted items from my order, because they can't actually get them from somewhere else, to pushing the order back week after week after week, month after month, because they took your order, and THEN attempted to order it themselves, only to find it's 'unobtainium'. (means can't be found, bought or sold). Horrible customer service, canned replies or curt, indifferent ones... DO NOT ORDER FROM THIS SITE. SCAMMERS, LIARS, and false advertisers.

Oh, yeah, Edit here, To even post this negative review, I was required to provide an email address, or login with my social media accounts (which required me giving them access to all my future meta information, likely to be sold ILLEGALLY to advertisers to fill up my inbox with spam.) Just totally inappropriate, scammy, lying scumbags.

Item advertised as In Stock so I placed an order ($100+) Over a month goes by and nothing.
Reach out to enquire about order and am told that they "are having difficulty sourcing the item and cannot guarantee ability to fulfill order."
Advertised as IN STOCK. Such as scam. Now...Time to sit back and see if I ever get a FULL REFUND. Total scam. Avoid this company! Spread the word. Internet, do your thing.

Ordered a book and it never arrived. Asked for a refund and they kept nearly half the amount I'd paid! Definitely seems like a scam site

Fishpond is a drop-shipper.
I ordered 3 items on September 29.
It supposedly takes 2 weeks to even ship because they don’t actually have the products, although they never tell
you that they’re drop shipping.
None if the items actually shipped.
The order history just says “delayed” and promises an update in 24–48 hours, but there’s been no update, and they never bothered to e-mail that it was delayed at all.

When I reached out, they said :
“We do apologise for the delay… We appear to be having problems sourcing this item due to supplier stock information being incorrect. We cannot guarantee that we will be able to get this item, but we will continue trying to source from other suppliers.”

Do NOT order from a company that sells items they don’t even have, and admits that they might never have them!