Your serious attention to the goal and interests of your clients, and your understanding of what, why and for which purpose your clients use you….!!!.. Persistance, tenacity, creativity and system,... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The layout and information was easy to navigate . Liked links to other family trees who seem to be searching for same relatives. Disappointed that I didn’t make contact with a family that appeared to... Se mer
Företaget har svarat
The search function on FMP is heaps better than at least one of the major competitors (maybe 100 choices versus many million poor matches on that other site). FMP certainly helped me with exploring my... Se mer
Företaget har svarat
I have had an Ancestry.com account for a year but had trouble tracking down a set of Great Grandparents. I found them quite quickly with Find My Past. The biggest trouble is I now spend way too much... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Findmypast is a homegrown family history company that helps people discover their origins. It started in the UK but now has millions of customers around the world, who use its family records to trace ancestors, build family trees and contact distant relatives.
Kontaktuppgifter
185 Fleet Street, EC4A 2HS, London, Storbritannien
- +44 (0) 20 3326 3600
- support@findmypast.com
- findmypast.com.au
4,0
Bra
629 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Its desmond smith daughter l been…
Its desmond smith daughter l been trying to fined information on his family so far yous have been very helpful doing this not just for myself doing it for my granddaughter to have when she grows up but dad had 2 brothers and a sister his mum put dad 1brother older into a orphanage and she keeped the olderst brother Patrick Allan Smith and the sister the oldest Venonica Valerie Smith after dads dadpassed William John Smith born 1901 dads mum was Edith Mable Smith born 1901 but she remarried took the 2 oldest with theres no record of Rodney Smith himdadwere put into the orphanage Patrick and Venonica went with her love to fined them
7 november 2024
Svar från Findmypast
Hello,
Thank you for your review of Findmypast.
We're happy to hear that you have had success diving into our record so far!
As you continue to add information to your family tree we will attempt to provide you with extra hints to help you along with your journey.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
I’ve really enjoyed being back on…
I’ve really enjoyed being back on Findmypast and would remain a subscriber, but it just the price that limits me to use this fantastic family research tool!
Undoubtably most people like myself are under pressure with money and how we spend it! At the moment I have to unsubscribe until things get better, but I’m extremely grateful to Findmypast for allowing me this weekend to enjoy the benefits of being part of this wonderful website!
7 november 2024
Svar från Findmypast
Hello David,
Thank you for your review of Findmypast.
We're happy to hear that you have enjoyed browsing our website over the free weekend and hope you managed to get a bunch of research in!
We will pass over your comments regarding the pricing over to the relevant department on your behalf.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Valuable resource for your family tree
While not the cheapest site, there are some excellent records here with clear images. Very useful resource and trustworthy
8 november 2024
Omdöme utan inbjudan
Free access
I was able to search family information to add to my family tree, thankyou
2 november 2024
Svar från Findmypast
Hello Kevin,
Thank you for your review of Findmypast.
We're happy to hear you have had success over our recent free weekend and wish you the best of luck with your research in the future!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Svar från Findmypast
Hello Barbara,
Thank you for your review of Findmypast.
We're happy to hear you have had success in using the 1939 register to further your research and wish you the best of luck uncovering new discoveries.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
What made my experience great was finding ancestors.
What made my experience great was I was able to find my father's ancestors. As I live in Australia and have no family here to ask, I found your site very helpful in tracking my father's family. So a big thank you.
31 oktober 2024
Svar från Findmypast
Hello Linda,
Thank you for your review of Findmypast.
We're happy to hear you have had a good experience using Findmypast and wish you the best of luck with your research!
As you continue adding information to your tree we will attempt to provide you with extra hints to help you along with your journey.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Svar från Findmypast
Hi Deirdre,
Thank you for your review of Find My Past.
We are delighted you enjoy our free trial option and we wish you continued success with your research!
Kind Regards;
Findmypast
Unfortunately for me it's difficult to…
Unfortunately for me it's difficult to navigate searches..
29 oktober 2024
Svar från Findmypast
Hello Karina,
Thank you for your review of Findmypast.
We're sorry to hear you're having issues with navigating your searches.
Have you found our FAQ and New user guides? They are both filled with hints and tips on how to begin your research with us here:
https://www.findmypast.co.uk/help
https://www.findmypast.co.uk/blog/getting-started
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Logged in and clicked on your box to…
Logged in and clicked on your box to look at what you had found and I could not get onto the site. Tried a few times so not a good experience today.
29 oktober 2024
Svar från Findmypast
Hello Connie,
Thank you for your review of Findmypast.
We had a site wide incident this morning which was stopping all users from being able to sign into their account.
This has since been fixed if you would like to try again when you have the time.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
So far the information I can get is…
So far the information I can get is coming from my My Ancestry or My Heritage pages.
Anything of possible real value I need to pay for. I cannot add another subscription to my research yet.
28 oktober 2024
Svar från Findmypast
Hello,
Thank you for your review of Findmypast.
You can find our list of free record sets available here:
https://www.findmypast.co.uk/page/free-ancestry-records
When searching for a newspaper article we also have the option to only return results containing free to access titles.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
I haven’t found it helpful at all
I haven’t found it helpful at all and feel bombarded by too frequent emails
28 oktober 2024
Svar från Findmypast
Hello Mary,
Thank you for your review of Findmypast.
We're sorry to hear you have had a hard time locating information on Findmypast. Have you found our FAQ and new user guides? They are both filled with hints and tips to get you started on your research here:
https://www.findmypast.co.uk/help
https://www.findmypast.co.uk/blog/getting-started
As for our mailings you can toggle these off at any time by clicking 'My Account' followed by 'Communications Preferences'.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Free newspapers
Logged onto app for free 3 days. Can't even located the link to newspapers.
25 oktober 2024
Svar från Findmypast
Hello Anna,
Thank you for your review of Findmypast.
We're sorry for the confusion here, our newspaper search isn't currently available in the app.
Instead, you have to access through a web browser to take advantage of this feature.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Too hard to find the information I want…
Too hard to find the information I want as there are far too many conflicting facts showing up including, wrong names, names that are not related in any way.
20 oktober 2024
Svar från Findmypast
Hello Barry,
Thank you for your review of Findmypast.
We're sorry to hear that you have had a hard time with your research. Family Research can be similar to a jigsaw puzzle as there are so many different pieces to try and bring together.
Unfortunately because of this similar names can crop up and we must research them further to decide which is the correct option.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Findmypast is a great sight but is too…costly
Findmypast is a great sight but is too expensive. when I add up all the different site costs it is just too much for any pensioner to spend, or carry on with heritage building.
20 oktober 2024
Svar från Findmypast
Thank you for your review of Findmypast.
We will pass on your feedback
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Svar från Findmypast
Hello Paul,
Thank you for your review of Findmypast.
We're sorry to hear you have had issues locating records. Did you find our new user guides and FAQ section?
These are both filled with hints and tips on how to get started with your research here:
https://www.findmypast.com.au/blog/getting-started
https://www.findmypast.com.au/help
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Svar från Findmypast
Hello,
Thank you for your review of Findmypast.
We're happy to hear you have had an easy experience updating your payment details and we wish you the best of luck with your research!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Nothing new from this site
I did not find any ancestors on this platform that I had not already found on other (free) sites or ancestry.com
30 september 2024
Svar från Findmypast
Hello Ron,
Thank you for your review of Findmypast.
We're sorry to hear you haven't found any new content at the moment.
We do add new records to the website every week so do check back in the future to see if we have added anything that may help you with your research. You can find out our latest records to be released here:
https://www.findmypast.co.uk/blog/new
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Give it a go!
I am happy for them to give me another free trial to use their app. It's really good and has a fair big of information.
3 oktober 2024
Svar från Findmypast
Thank you for reviewing Findmypast
We are glad you are enjoying the site so far!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Svar från Findmypast
Thank you for reviewing Findmypast
We really appreciate your comments and are pleased you have had such success in your searches!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
I find fmp very good for searching UK…
I find fmp very good for searching UK and local, Australian records. I have used fmp now for quite some years as your members records must record.
22 september 2024
Svar från Findmypast
Thank you for reviewing Findmypast
We are happy to hear you are enjoying our search features.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
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