I have had an Ancestry.com account for a year but had trouble tracking down a set of Great Grandparents. I found them quite quickly with Find My Past. The biggest trouble is I now spend way too much... Se mer
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Det här tycker kunderna
Immediately, I can see how many 'hits' there are - great. However, I'd like to see many more scans of original records, which I prefer, rather than transcriptions. I want to be able to read the record... Se mer
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Find my Past has great records for the UK and Ireland. Surprisingly alot of NZ & Aussie records show up too. Like the fact have records for births of UKexpats living overseas in Commonwealth countri... Se mer
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Easy to use and very helpful to have option to filter down to the individual record set that is required. Feel some attention is needed where user goes to a transcription or image then "other record... Se mer
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Företagsinformation
Skrivet av företaget
Findmypast is a homegrown family history company that helps people discover their origins. It started in the UK but now has millions of customers around the world, who use its family records to trace ancestors, build family trees and contact distant relatives.
Kontaktuppgifter
185 Fleet Street, EC4A 2HS, London, Storbritannien
- +44 (0) 20 3326 3600
- support@findmypast.com
- findmypast.com.au
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When asked for help didn’t get any
5 maj 2026
Svar från Findmypast
Hello Wendy,
Thank you for your review of Findmypast.
We're sorry to hear you didn't receive our email. We've had a look into your original request and can see that we reached out on Monday the 4th of May with an answer to your query.
I've reached out to the colleague who responded to you and asked them to resend their original response to you today when they can.
If you need any help in the future with our records, you may
want to try Findmypast Fridays on our social media accounts (@Findmypast), or
for any account queries you can contact our Customer Support team via email, telephone
or live chat.
I'm satisfied!
Immediately, I can see how many 'hits' there are - great. However, I'd like to see many more scans of original records, which I prefer, rather than transcriptions. I want to be able to read the record for myself because, from time to time, I've found errors in transcriptions. Additionally, for example, original marriage records provide names of witnesses and whether or not each of the persons getting married was literate inasmuch as they've signed their name or 'signed' with their mark of a cross. I like your ready access to old newspapers and I like the fact that you're British-owned.
1 april 2026
Svar från Findmypast
Good Morning
Thank you for taking the time to provide feedback!
We do appreciate your comments and do understand the love for original images! We do have a vast collection of records with images on site though I have forwarded along your comments as feedback!
We do release new records each week to keep an eye on our social media and blog pages for all updates
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
It gave me the full BDM transcripts for…
It gave me the full BDM transcripts for my South Australian ancestors. This had been my brickwall.
2 april 2026
Svar från Findmypast
Hello Christine,
Thank you for your review of Findmypast.
We are so pleased to hear our records have helped you overcome a brick wall in your research!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
I have had an Ancestry.com account for…
I have had an Ancestry.com account for a year but had trouble tracking down a set of Great Grandparents. I found them quite quickly with Find My Past. The biggest trouble is I now spend way too much time going through the newspaper data base finding very interesting articles about my distant relatives
27 mars 2026
Svar från Findmypast
Hello Chris,
Thank you for your review of Findmypast.
We're happy to hear you have been able to use Findmypast to track down your missing set of Great Grandparents and wish you the best of luck with your research!
Newspapers can be a great tool to help you delve deeper into your family history and help build up a bigger picture of what life was like back then!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone
or live chat.
When it gets to sourcing info from older records there is always anoy
When it gets to sourcing info from certain records there is always another fee to pay and without doing that you can't progress
29 mars 2026
Svar från Findmypast
Hello Craig,
Thank you for your review of Findmypast.
During your free trial, a small number of exclusive records will be unavailable, and you will be limited to one family tree import.
Once your free trial converts to a paid Everything subscription, you will be able to access all records on Findmypast and have unlimited imports for trees.
In the meantime, you can purchase any exclusive records individually using Micropayments or if you wanted to convert early to your paid subscription we can initiate that? You would just need to ask our customer support team on support@findmypast.co.uk.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone
or live chat.
Find my Past has great records
Find my Past has great records for the UK and Ireland. Surprisingly alot of NZ & Aussie records show up too.
Like the fact have records for births of UKexpats living overseas in Commonwealth countries.
Find it is a bit expensive and would like to see being able to get a sub for longer than 1 yr at a bigger discount.
29 mars 2026
Svar från Findmypast
Hi there, Gillian
Thank you for your review of Findmypast
We are delighted to learn that you are having success on the Findmypast website. If you ever need any assistance, or would like to discuss your susbcription, please contact our Customer Support team via support@findmypast.com
Kind regards,
Findmypast
took a little while to get the hang of…
took a little while to get the hang of doing the family tree. i have found 2 relatives thought were great aunts but turned out to be grandmothers cousins
21 mars 2026
Svar från Findmypast
Thank you for reviewing Findmypast Teresa
It is good to hear that you have managed to locate some relatives using the site.
We will pass on your feedback
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Svar från Findmypast
Good afternoon, Robyn
Thank you for your review of Findmypast
We are very pleased to learn that you have been enjoying your use of the website
Please feel free to reach out to our Customer Support team if you ever need any assistance
Kind regards
Findmypast
Expensive
I like the record searching etc makes it not too bad to find things, it is however very expensive...
17 mars 2026
Svar från Findmypast
Good morning,
Thank you for your review of Findmypast
We have a few different options for our subscriptions on Findmypast, including monthly payments that can be cancelled anytime. If you would like to discuss options, please contact out Customer Support team
Kind regards,
Findmypast
Its a great site has helped me so much…
Its a great site has helped me so much finding my
17 februari 2026
Svar från Findmypast
Thank you for your review of Findmypast. Finding a relative can be a great boost and we constantly add new content to help you in your search.
Excellent website for family history…
Excellent website for family history research Very rarely disappointed. Thank you.
6 februari 2026
Svar från Findmypast
Good Afternoon
Thank you for taking the time to rate us
We are pleased you have enjoyed your time with us!
We do wish you success in your ongoing research.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Copyright Restrictions of Parish Records
Findmypast.com is a very valuable reseach tool where direct online access to English county parish records is restricted. The transcripts they are able to provide are most informative.
24 januari 2026
Svar från Findmypast
Thank you for your review of Find My Past. We are glad you find our website informative.
Kind Regards
Find My Past
Excellent genealogy website
Excellent genealogy website. Easy to use, the search engine allows enough refinement that there is no bombardment of poor matches. Lovely range of records (greedy - give me more) Would like to see more digital images of original registers/records as I have found a vast quantity of transcription errors (from many other web resources as well) over the time of my research. Perhaps you could make it possible for customers to request a review/change of/to a record by a qualified Palaeographer (though that could be problematical for requests from overeager subscribers). Would like to see expansion of digitizing legal records eg wills, land transactions, court cases etc (i know - time & money). Overall an excellent website at very reasonable prices - I highly commend the staff and happily recommend the resource to fellow researchers. Well done.
26 januari 2026
Svar från Findmypast
Good Morning
Thank you for your feedback!
We really appreciate your comments with regards to our search facilities and our transcriptions
I have forwarded your feedback along for consideration and we will notify you of any new additions to our collections through our mailings!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Kimberly vega
well did not give me the straight up answered over all it was really good I manage to finish all types of sorts
2 februari 2026
Omdöme utan inbjudan
Svar från Findmypast
Hi Kimberly
Thank you for your review.
We are happy to learn that the site has been useful for your research!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Facsinating.
Easy to use, quick search results. So happy and excited to be able to look into my family's interesting records/history!
19 december 2025
Svar från Findmypast
Dear Kim,
Thank you for your review of Find My Past.
Kind Regards
Find My Past
Easy to use and very helpful to have…
Easy to use and very helpful to have option to filter down to the individual record set that is required.
Feel some attention is needed where user goes to a transcription or image then "other records...etc" but if you look at those then try to go back, you go more than one screen so have to start looking at the record again, bit annoying.
19 november 2025
Svar från Findmypast
Dear Tony,
Thank you for your review of Find My Past. I have passed your comments to our feedback team to review.
Great
Quick and helpful. We had an admin error and the customer service was very prompt in rectifying the issue. I’ve been able to build my family tree and find legitimate documents I haven’t seen before.
2 november 2025
Svar från Findmypast
Dear Carolyn,
Thank you for your review of Find My Past. We are happy we were able to help in your research journey.
I like the way that Find My Past…
I like the way that Find My Past presents historical records, particularly Census Records. The information from the records is very easy to follow.
18 november 2025
Svar från Findmypast
Dear Lynn,
Thank you for your review of Find My Past.
No people found when I search
Every person I try to find is not there. I am better off with Ancestry.com and familysearch.
19 november 2025
Svar från Findmypast
Hello Christine,
Thank you for your review of Findmypast.
We're sorry to hear that you have had difficulties in finding records on Findmypast.
Have you had a look at our FAQ and New user guides as these may help you with your searching? They can be found here:
https://www.findmypast.co.uk/help
https://www.findmypast.co.uk/blog/getting-started
If this doesn't help please don't hesitate to send an example search over to our support team and we will attempt to point you in the right direction.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Svar från Findmypast
Dear Michael,
Thank you for your review of Find My Past.
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