Findmypast Omdömen 

624
TrustScore 4 av 5

4,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

The search function on FMP is heaps better than at least one of the major competitors (maybe 100 choices versus many million poor matches on that other site). FMP certainly helped me with exploring my... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

The layout and information was easy to navigate . Liked links to other family trees who seem to be searching for same relatives. Disappointed that I didn’t make contact with a family that appeared to... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Whenever I use Find My Past I can usually find the records I’m looking for most of the time. Also I like that they digitize the Parish records which gives me the option of printing them for my “paper... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

Would like to be able to add a parent on a general search -very through information though and easy to use

Företaget har svarat

Företagsinformation

  1. Släktforskare

Skrivet av företaget

Findmypast is a homegrown family history company that helps people discover their origins. It started in the UK but now has millions of customers around the world, who use its family records to trace ancestors, build family trees and contact distant relatives.


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

624 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,0

Alla omdömen

(624)

62 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent genealogy website

Excellent genealogy website. Easy to use, the search engine allows enough refinement that there is no bombardment of poor matches. Lovely range of records (greedy - give me more) Would like to see more digital images of original registers/records as I have found a vast quantity of transcription errors (from many other web resources as well) over the time of my research. Perhaps you could make it possible for customers to request a review/change of/to a record by a qualified Palaeographer (though that could be problematical for requests from overeager subscribers). Would like to see expansion of digitizing legal records eg wills, land transactions, court cases etc (i know - time & money). Overall an excellent website at very reasonable prices - I highly commend the staff and happily recommend the resource to fellow researchers. Well done.

26 januari 2026
Logotyp för Findmypast

Svar från Findmypast

Good Morning

Thank you for your feedback!

We really appreciate your comments with regards to our search facilities and our transcriptions

I have forwarded your feedback along for consideration and we will notify you of any new additions to our collections through our mailings!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Betygsatt 5 av 5 stjärnor

Kimberly vega

well did not give me the straight up answered over all it was really good I manage to finish all types of sorts

2 februari 2026
Omdöme utan inbjudan
Logotyp för Findmypast

Svar från Findmypast

Hi Kimberly

Thank you for your review. 

We are happy to learn that the site has been useful for your research!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Betygsatt 5 av 5 stjärnor

Facsinating.

Easy to use, quick search results. So happy and excited to be able to look into my family's interesting records/history!

19 december 2025
Logotyp för Findmypast

Svar från Findmypast

Dear Kim, 

Thank you for your review of Find My Past.

Kind Regards
Find My Past

Betygsatt 4 av 5 stjärnor

Easy to use and very helpful to have…

Easy to use and very helpful to have option to filter down to the individual record set that is required.
Feel some attention is needed where user goes to a transcription or image then "other records...etc" but if you look at those then try to go back, you go more than one screen so have to start looking at the record again, bit annoying.

19 november 2025
Logotyp för Findmypast

Svar från Findmypast

Dear Tony,

Thank you for your review of Find My Past. I have passed your comments to our feedback team to review.

Betygsatt 5 av 5 stjärnor

Great

Quick and helpful. We had an admin error and the customer service was very prompt in rectifying the issue. I’ve been able to build my family tree and find legitimate documents I haven’t seen before.

2 november 2025
Logotyp för Findmypast

Svar från Findmypast

Dear Carolyn,

Thank you for your review of Find My Past. We are happy we were able to help in your research journey.

Betygsatt 5 av 5 stjärnor

I like the way that Find My Past…

I like the way that Find My Past presents historical records, particularly Census Records. The information from the records is very easy to follow.

18 november 2025
Logotyp för Findmypast

Svar från Findmypast

Dear Lynn,

Thank you for your review of Find My Past.

Betygsatt 1 av 5 stjärnor

No people found when I search

Every person I try to find is not there. I am better off with Ancestry.com and familysearch.

19 november 2025
Logotyp för Findmypast

Svar från Findmypast

Hello Christine, 

Thank you for your review of Findmypast.

We're sorry to hear that you have had difficulties in finding records on Findmypast. 

Have you had a look at our FAQ and New user guides as these may help you with your searching? They can be found here: 

https://www.findmypast.co.uk/help

https://www.findmypast.co.uk/blog/getting-started

If this doesn't help please don't hesitate to send an example search over to our support team and we will attempt to point you in the right direction. 

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Betygsatt 2 av 5 stjärnor

Dislike being locked out on the last…

Dislike being locked out on the last week of each month for allegedly over-using FMP for genuine research, I am a loyal subscriber that's been on your top subscription for years, you can well afford to give me full month access.

18 november 2025
Logotyp för Findmypast

Svar från Findmypast

Hello Steve, 

Thank you for your review of Findmypast.

We have passed over your feedback to the relevant department on your behalf. Here at Findmypast we have what is known as a fair use policy. You may access a maximum of 5,000 Records in any calendar month (Month), subject to a maximum of 500 Records in any 24 hour period (Limit).

The daily limit is reset every 24 hours and the monthly limit resets on the 1st of each month. You can read more about this policy here: 

https://www.findmypast.co.uk/help/articles/4411067042577-11-Fair-usage

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Betygsatt 3 av 5 stjärnor

Information helpful

Information helpful
Sometimes autocorrect will not instantly let you put new name in to search

18 november 2025
Logotyp för Findmypast

Svar från Findmypast

Hello Dennis, 

Thank you for your review of Findmypast.

We're happy to hear that you have found our information helpful and wish you the best of luck with your research. 

If you have some examples of where autocorrect on your device is causing you issues can you please let our support team know? We will be happy to investigate this further on your behalf. 

If you need any help in the future with our records, you maywant to try Findmypast Fridays on our social media accounts (@Findmypast), orfor any account queries you can contact our Customer Support team via email, telephone or live chat.

Betygsatt 5 av 5 stjärnor

gives more information than Ancestry,

gives more information than Ancestry,
most of the time it verifies info on Ancestry, other times it gives info that is not available on Ancestry.
however sometimes, info on electoral rolls that should be there, isnt. which can be annoying.

19 november 2025
Logotyp för Findmypast

Svar från Findmypast

Dear Doreen,

Thank you for your review of Find My Past. I have passed your comments to our feedback team.

Betygsatt 4 av 5 stjärnor

The Search page is very user friendly

The Search page is very user friendly. It is easy to input information and narrow it down to year range+/- and county.

I do not though, like the new format put into place recently to research newspapers. It is very çlumsy' for want of a better word.'

The same with the census records. There isn't anywhere to input place of birth. Folks didn't always stay in the same place they were born. The location bar takes you to where they could now be living, but it would be helpful if you could then narrow that down by place of birth.
The optional keywords section, doesn't really help for that most of the time.
Despite these couple of issues for me, I overall find FMP very useful with my Family research.

19 november 2025
Logotyp för Findmypast

Svar från Findmypast

Hello Barb, 

Thank you for your review of Findmypast.

We're happy to hear you have found our search pages user-friendly and easy to use. 

We will pass over your comments regarding our new newspaper filters as feedback on your behalf to the relevant department. 

When it comes to Census records if you click 'Search' followed by 'All Record Sets' it will allow you to search a specific Census with some extra filters such as birth place, town or county. 

If you need any help in the future with our records, you maywant to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Betygsatt 4 av 5 stjärnor

A Valuable Resource

Your presentation is clear and easy to navigate. Transcripts are reasonably complete and original images readily available.
Options to narrow or broaden searches are straightforward.
I understand handwritten old docs are often challenging but some transcribers (or AI?) don't exercise common sense and are misleading.
I use Irish Catholic parish registers a lot and transcripts miss entries entirely more often than one would hope. I cannot assume FMP has reliably captured say all the 'Peter Murphys' in a place or time.
Newspapers are good as far as they go. Early editions are like gold dust.
I appreciate that once I have paid your substantial fee there are no further costs.

19 november 2025
Logotyp för Findmypast

Svar från Findmypast

Good Morning,

Thank you for your review of Find My Past. 

Kind Regards
Find My Past

Betygsatt 5 av 5 stjärnor

Family History

Findmypast, what great search site for tracing family history, especially when you start to get further back in years.

19 november 2025
Logotyp för Findmypast

Svar från Findmypast

Good Morning

Thank you for your kind comments!

We are pleased you have had success in using our site!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Betygsatt 5 av 5 stjärnor

I like FMP's Britishness

I been chasing my families for 30 years, am Australian and my forebears all came from Britain. I like FMP 's Britishness. I use Ancestry too as I've done my DNA. I think there is more care and analysis with the way records are presented on FMP and it is often easier to navigate records on FMP. For me FMP is an essential research tool.

19 november 2025
Logotyp för Findmypast

Svar från Findmypast

Good Morning

Thank you for your kind feedback!

It's lovely to hear Findmypast has been so helpful in your research!

We really appreciate your kind comments and wish you all the best for your ongoing research with us!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,Support Team @ Findmypast

Betygsatt 5 av 5 stjärnor

Pleasure of using FindMyPast

i usually find the data I am looking for here, and the address of the family is better listed.

19 november 2025
Logotyp för Findmypast

Svar från Findmypast

Good Afternoon

Thank you for taking the time to provide feedback!

We really appreciate your comments!

If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.

Kind regards,

Support Team @ Findmypast

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer