Your serious attention to the goal and interests of your clients, and your understanding of what, why and for which purpose your clients use you….!!!.. Persistance, tenacity, creativity and system,... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The layout and information was easy to navigate . Liked links to other family trees who seem to be searching for same relatives. Disappointed that I didn’t make contact with a family that appeared to... Se mer
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The search function on FMP is heaps better than at least one of the major competitors (maybe 100 choices versus many million poor matches on that other site). FMP certainly helped me with exploring my... Se mer
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I have had an Ancestry.com account for a year but had trouble tracking down a set of Great Grandparents. I found them quite quickly with Find My Past. The biggest trouble is I now spend way too much... Se mer
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Företagsinformation
Skrivet av företaget
Findmypast is a homegrown family history company that helps people discover their origins. It started in the UK but now has millions of customers around the world, who use its family records to trace ancestors, build family trees and contact distant relatives.
Kontaktuppgifter
185 Fleet Street, EC4A 2HS, London, Storbritannien
- +44 (0) 20 3326 3600
- support@findmypast.com
- findmypast.com.au
4,0
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629 omdömen
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Excellent genealogy site and resources
I have not been doing much genealogy in recent months but have been something of a power user of FMP over a number of years now. I have been mainly searching through the vast number of colonial East India Company records held by your organisation, that are very comprehensive and easy to search. Once I do this, I plan to branch out into other UK/Australian sources on your site, and expect a similarly seamless way to quickly add to my huge family tree (over 4,000 people). In short, you provide a high-quality service representing excellent value. Thank you.
20 december 2024
Svar från Findmypast
Hi Walter,
Thank you for your review of Find My Past.
We are glad you are enjoying use of the site and in particular enjouing our East India Company records!
Wishing you continued success on your research journey and thank you for choosing Find My Past
Kind Regards;
Findmypast
Not finding my ancestors
18 december 2024
Svar från Findmypast
Good Morning
Thank you for taking the time to rate us and we are sorry you have experienced some difficulty in your searches!
We would like to offer some assistance, a member of our support team will be in touch in due course
Kind Regards
Findmypast
Payment of a subscription
I cannot pay a subscription on a monthly as being a pensioner I cannot affoed $369
15 december 2024
Svar från Findmypast
Hello Trevor,
Thank you for your review of Findmypast.
Findmypast offers 1, 3 and 12 month options which can be cancelled at any time. This allows you to jump in and out of your subscription with us when it's suitable for you.
Whilst on the subscribe page you can swap between the different available options at the top of the screen.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
I have found records on here that in 5…
I have found records on here that in 5 years with ancestry - I have not had access to before. Im very impressed and have cancelled my ancestry account to stay with you guys and gals.
4 december 2024
Svar från Findmypast
Hello Nicole,
Thank you for your review of Findmypast.
We're happy to hear you have had success in finding records using Findmypast and that you have decided to delve deeper with us.
As you continue to add information to your tree we will attempt to provide you with hints to help you along with your journey as well.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Lots of good resource materials
Lots of good resource materials though I find the search function a little hard to navigate. For me, it is not very intuitive and I find modifying search terms to get better results is a bit hit or miss. But possibly that is because I am not very familiar with it, being relatively new to the site. I like the way research findings are displayed and the ability to easily click through to transcriptions and/or images.
24 november 2024
Svar från Findmypast
Thank you for your review of Findmypast.
We will pass on your feedback.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Svar från Findmypast
Hello,
Thank you for your review of Findmypast.
We're sorry to hear you have had a difficult time using Findmypast.
If you haven't found it already we would recommend looking at the 'Help & More' section. In here you can find FAQ and New User guides to help you navigate what we have available on offer.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Svar från Findmypast
Hello,
Thank you for your review of Findmypast.
We are happy to hear you are enjoying the site.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat
Kind regards,
Support Team @ Findmypast
My Descendants.I seem to be able to find most past…
I seem to be able to find most past members of the family. Finding some is harder when Births, Marriages, and Deaths are not on line. I am in New Zealand so cannot visit the churches etc. that I would love to do.
Maybe one day.
14 november 2024
Svar från Findmypast
Hello Chris,
Thank you for your review of Findmypast.
We're happy to hear that you have had success in tracing some family members using Findmypast.
In our Australian records the Birth, Marriage & Death records do mostly cover cemetery records. Although these are not formal records of birth, death and marriages, the cemetery records quite often provide dates of birth and death, along with much more extensive information on the person and their family.
Australian birth, marriage and death records are recorded by each state, there is no central records office, so you will need to contact The Registry of Birth, Death and Marriages for the particular state if you require a birth, marriage of death certificate.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
family roots
Interesting to be able to find some of my family. Difficult when you have differing spelling of surnames. Not everything I have needed can be found on this site.
17 november 2024
Svar från Findmypast
Hi Ashlen,
Thank you for your review of Find My Past.
We are delighted that you have had some success using the website.
Wishing you continued success!
Kind Regards;
Findmypast
I found things which I was looking for
I found things which I was looking for, and would probably stay with find my past but unfortunately it is very expensive. I also find the website reasonably easy to manoeuvre around.
8 november 2024
Svar från Findmypast
Hello,
Thanks for your review of Findmypast.
We're sorry to hear your unhappy with our pricing and will pass over your comments as feedback on your behalf. We do offer subscriptions between 1-12 months and offer some free records on site-
https://www.findmypast.co.uk/page/free-ancestry-records
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
I.wa very pleasant night tonight thank youill be honest when I went on here…
I.will be honest when I went on here this morning I really didn't think I would get anywhere but I flu though it I really appreciate the help I was getting I've been one this sight for about 4 years I just about finished thank you so much I need to find out who my parents are next thank you so much for the help I certainly would not have been able to do it if it was for n yous thank you so much
15 november 2024
Svar från Findmypast
Hello Rosslyn,
Thank you for your review of Findmypast.
We're happy to hear that you have had success in using Findmypast to further your research and that you have found out more about your parents!
We wish you the best of luck with your next step of research.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
Svar från Findmypast
Hi Jennifer,
Thank you for your review of Find My Past.
We are glad you are enjoying what we have to offer on-site and do wish you continued success with your research!
Kind Regards;
Findmypast
Examining the free entries
I was very happy and excited about what I could find out with the free days to this site.
5 november 2024
Lots of useful information
This site has really helped me fill a few gaps in my tree. Having access to the 1921 census really helped. There is so much on this site like war records and newspapers. I was just going to use it for the trial period, then cancel, but there is so much on this site that I signed up for a year. You can also build your tree on here or upload one you've built on another site. Highly recommend.
14 november 2024
Svar från Findmypast
Hello Michelle,
Thank you for your review of Findmypast.
We are delighted to hear you have enjoyed the site, we will pass on your feedback.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
It was fabulous finding family members…
It was fabulous finding family members that I had been searching for for years. Seemed to be relatively easy to use. Would be helpful if you could put a related person details in too to narrow down a search in certain cases.
10 november 2024
Amazing
Amazing. I have used My Heritage and Ancestry over ten years. Have been using this for three days and have found so many public records. Especially hard to find Irish family
9 november 2024
Svar från Findmypast
Hello Kathleen,
Thank you for your review of Findmypast.
We're happy to hear you have had success in using our records to further your research and wish you the best of luck in tracking down your Irish family members!
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
The hints lead quickly to information…
The hints lead quickly to information for review and upon acceptance populate the family tree.
9 november 2024
Svar från Findmypast
Hello Robert,
Thank you for your review of Findmypast.
We're happy to hear you have been using your hints to their full advantage in order to build up your family tree.
As you continue to add information we will attempt to provide you with extra hints to help you along with your journey with us.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
using find my past
I enjoyed finding some information i could not find elsewhere however I found searching very challenging
9 november 2024
Svar från Findmypast
Hello Anita,
Thank you for your review of Findmypast.
We're happy to hear you have found records on Findmypast that you haven't seen elsewhere and wish you the best of luck with your research!
If you haven't already it may be worth checking out our FAQ and New User Guides here:
https://www.findmypast.co.uk/help
https://www.findmypast.co.uk/blog/getting-started
They are filled with hints and tips on how to get the most out of Findmypast.
If you need any help in the future with our records, you may want to try Findmypast Fridays on our social media accounts (@Findmypast), or for any account queries you can contact our Customer Support team via email, telephone or live chat.
Kind regards,
Support Team @ Findmypast
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