Ordered filters on the 7th June and told dispatched by 9th June now 18th June and still waiting for delivery. Filters paid for but nothing arrived
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Was given Filter Finder's info by our UK office. Started working with Tianna Heffernan who immediately offered assistance and was quick to understand our needs. Tianna even went the extra mile when... Se mer
Found company on Google, and emailed an enquiry over Tianna who was extremely helpful in making this process easy, quote came back straight away, upon which I placed order. Delivery was very quick and... Se mer
Purchased a variety of filters for a Fendt Tractor, great on price and all of the filters ordered matched the originals perfect with correct O rings and accessories. After placing the order one of the... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Developed in 2016, FilterFinder was founded on the idea of creating a platform to make the process of purchasing Hydraulic Filters easy and simple for our customers. Following more than 50 years in filtration from our parent company we created FilterFinder to allow our customers to get access to our huge range of alternative Hydraulic Filters with the click of a button.
Kontaktuppgifter
5 Dabell Avenue, NG6 8WA, Nottingham, Storbritannien
- 1159758948
- support@filterfinder.co.uk
- filterfinder.co.uk
4,2
Bra
227 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Stress free Great service from filterfinder i will…
Great service from filterfinder i will definitely use these guys again 👍
7 januari 2024
Everything was easy and parts received…
Everything was easy and parts received in a very timely manner.
18 december 2023
Everything from order to delivery was…
Everything from order to delivery was excellent.
15 november 2023
Quoted in a timely manner
Quoted in a timely manner, cannot fault Filter Finder.
Previous Supplier let us down so will use Filter Finder in the future.
14 november 2023
The website works well and great…
The website works well and great quality product. Quick delivery
7 november 2023
Easy to find the required filters
Easy to find the required filters, quick delivery and almost half the price of similar filters!
10 oktober 2023
Customer care was fantastic.
From the first phone call to getting the stock.
Effortless and they had taken care of everything.
12 oktober 2023
Filter not landed yet so can't comment…
Filter not landed yet so can't comment on quality. Competative price, easy ordering. Lead time could be much improved but not in a great hurry so accepted it.
11 oktober 2023
Svar från FilterFinder
Hi Dean,
Thank you for your feedback. We're glad to hear you found the price competitive and the ordering process easy. We understand the lead time could be improved, and we’re working on making that faster in the future.
If you need anything going forward please don't hesitate to reach out. We appreciate your business and hope to work with you again soon!
The FilterFinder Team
Svar från FilterFinder
Hi Patrik,
We’re really sorry to hear that your shipment was delivered to the wrong address. This is not the experience we aim to provide. After looking into what went wrong, we found it was due to a system error on our end. We've now implemented a fix to ensure this doesn’t happen again in the future.
Thank you for working with us, and we look forward to hearing from you again.
The FilterFinder Team
Order was delivered quickly!filter order
Order was delivered very quickly! Good service!
5 september 2023
I paid for next day delivery.
I paid for next day delivery, the item never stated it was out of stock and it took 4 days for the item to arrive costing my company money and if I was aware the item was out of stock I would have ordered else where
3 september 2023
Svar från FilterFinder
Thank you for your review, we're sorry to hear you where not happy with your order. We do show on our product pages and order confirmations the dispatch/delivery dates for your order, in your case this was 3 weeks, but we do understand that on our checkout there was some confusion.
We've now changed this across our site to allow our customers to make a more informed decision and we hope to work with you again soon.
Thank you,
FilterFinder Team
easy to order and fast delivery
3 september 2023
Excellent and prompt service
15 augusti 2023
Order process was quick and simple
Order process was quick and simple, items arrived as detailed, only issue was disappointed the filters did not come with seals as the original ones do, other than than a very good service.
19 juli 2023
got all the kit you will need ..
got all the kit you will need ... very good customer service
17 juli 2023
Great Prices, Great Service
I put an order in with another company who gave me an expected delivery date of 3 weeks for one of the filters. a quick internet search turned up FilterFinder and I had the filter within 3 days at a fraction of the price. I wish I had put the entire order in with FilterFinder, I know I will next time.
Thank you for the great service
11 juli 2023
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