Was given Filter Finder's info by our UK office. Started working with Tianna Heffernan who immediately offered assistance and was quick to understand our needs. Tianna even went the extra mile when... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Still haven't received the filters I ordered nearly 2 weeks ago. No communication to advise me on delivery date. Very disappointed. Update. After contact was made, I noticed delivery date was specif... Se mer
Företaget har svarat
Found company on Google, and emailed an enquiry over Tianna who was extremely helpful in making this process easy, quote came back straight away, upon which I placed order. Delivery was very quick and... Se mer
Ordered filters on the 7th June and told dispatched by 9th June now 18th June and still waiting for delivery. Filters paid for but nothing arrived
Företaget har svarat
Företagsinformation
Skrivet av företaget
Developed in 2016, FilterFinder was founded on the idea of creating a platform to make the process of purchasing Hydraulic Filters easy and simple for our customers. Following more than 50 years in filtration from our parent company we created FilterFinder to allow our customers to get access to our huge range of alternative Hydraulic Filters with the click of a button.
Kontaktuppgifter
5 Dabell Avenue, NG6 8WA, Nottingham, Storbritannien
- 1159758948
- support@filterfinder.co.uk
- filterfinder.co.uk
4,2
Bra
228 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great Prices, Great Service
I put an order in with another company who gave me an expected delivery date of 3 weeks for one of the filters. a quick internet search turned up FilterFinder and I had the filter within 3 days at a fraction of the price. I wish I had put the entire order in with FilterFinder, I know I will next time.
Thank you for the great service
11 juli 2023
First class service
First class service
Easy to use website, good value and delivery service.
Thank you will definitely use again.
4 juli 2023
GOOD SERVICE
Its a very good service spoke to staff on chat line for help very good
delivery very good
4 juli 2023
Very helpful and kept in contact…
Very helpful and kept in contact regarding delivery time.
2 juli 2023
Nonostante avessi già pagato on line…
Nonostante avessi già pagato on line sia il prodotto che il trasporto con DHL.
DHL mi ha chiesto un ulteriore pagamento per lo sdoganamento di circa € 34.17. Avessi saputo prima del costo di sdoganamento avrei evitato l'acquisto on line. Acquistando in loco avrei risparmiato il 40%.
Di tale costo non si fà menzione fino alla spedizione.
Se ne viene a conoscenza quando il primo pagamento è già avvenuto.
8 juni 2023
Svar från FilterFinder
Hi Michele,
We’re really sorry to hear about your experience, and thank you for your feedback. We’ve now taken steps to include duties on our website before orders are placed, so customers are aware of any potential taxes or fees when ordering from overseas.
Please let us know if you need anything going forward, and for your next order, we will cover both the shipping and duties as a gesture of goodwill for the inconvenience.
We appreciate your comments and look forward to providing you with a better experience in the future.
The FilterFinder Team
Very helpful with my phone request
Very helpful with my phone request, filter cross reference correct and a very speedy delivery.
Excellent service
4 juni 2023
Everything work really well thank you.
16 maj 2023
Tianna was very helpful and friendly to…
Tianna was very helpful and friendly to deal with.
15 maj 2023
Comprehensive stock
I have ordered filters from filter finder several times .
The response is quick , the prices are good and communication is excellent. Elliot has dealt with me and is always Knowledgeable and efficient
14 maj 2023
Fast and easy to use
21 april 2023
Filter delivered promptly and Web Site was easy to use
Found required filter on well laid out WEB Page and the filter was tracked and delivered promptly.
17 april 2023
A faultless service I would not…
A faultless service I would not hesitate in dealing with you again
Thank you
16 april 2023
Good service and communication
Good service and communication, will use again for our filters and recommend. Cheers
16 april 2023
Great Service and very helpful!
17 april 2023
GREAT CUSTOMER SERVICE !
17 april 2023
Great service and fast delivery as…
Great service and fast delivery as usual and a nice little surprise in the box!! 😁🎁👍
12 april 2023
Still waiting for part hasn't even been…
Still waiting for part hasn't even been didpatched
10 april 2023
Svar från FilterFinder
Hi Lee,
We're really sorry to hear that you haven't had a great experience with your order.
Although your order was packed and ready the next-day after your order, unfortunately our courier missed the collection slot meaning your order was delayed. We did get in touch with customers to make them aware of this but I am very sorry if we missed you.
We have refunded the shipping cost on your order and are putting in robust procedures to make sure this doesn't happen again. I really hope we can work together again soon.
Elliott
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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