Bunk Campers Omdömen 1 745

Very happy with our campervan trip trough Ireland, Bunkcampers was super helpful with early pickup since our flight got moved to a earlier time.

Definitely recommend it, we will be using Bunkcampers again in the future.

Just a heads up, you need to have your license for at least 2 years as of the pick-up date. We did not realise so not everyone in our party was allowed to drive.

I also recommend getting the value pack, everything included makes it even more comfortable and makes the drop-off easy and smooth.

Really smooth and easy process. Great price! Very kind people!

J'ai rendu le camping car le 10 octobre.
Le responsable a fait le tour du véhicule et m'a dit que tout était parfait.
Quelle est ma surprise de découvrir que ma caution a été débité le jour même.
On me dit maintenant qu'il y a un dommage sans me donner de détail.
Sauf que j'ai signé le checkout et que tout était ok .

The pick-up process was a bit chaotic and documents had to be filled out multiple times, even though we had already filled them out online in advance.
During the vehicle handover, only the bare essentials were covered. For someone without camping experience, this was certainly not enough (e.g. the on-board computer had to be switched on manually, which was not explained to us in advance, so we had to drive back after setting off)! We also had to point out that the bedding we had booked and the Silvershields were not available.
We had a new vehicle with low mileage. Technically, everything was fine, except for Apple CarPlay. This did not work (with or without a cable connection) in 98% of cases. This was extremely annoying and would have made navigation much easier.
The return was quick, smooth and without any notable incidents.

When seeing and hearing that the Europa4 Motorhome, was not just suitable to our needs for the important reason!!
But also catered for Dogs.
That was the game changer..
As unfortunately,, my Wife has MND (Motor Neurone Disease)
Her mobility and movements are at 10% at best..
Having the Bunk Camper Europa 4 meant that she had both Comfort and her 2 besties on board.. it was the most brilliant experience that we could expect for, “ in my wife’s condition!! Thank you!!!

Our camper fitted 6 adults comfortably. We had everything we needed for our trip, lots of helpful info and the camper was comfortable to drive.

Very basic vehicle for a month on the road. However, everything on it worked. Very hard to refill the gas bottle as a reduced number of refilling stations carry this service.
Perhaps a motorhome would had worked better for us.

Staff very welcoming and supportive from beginning to end of our trip
We loved our campervan, modern and spacious and easy to drive, well equipped, we had a lovely trip and would definitely use Bunk campers again

It was a great experience ⭐️⭐️⭐️⭐️⭐️

My wife and I arranged a rental agreement with Bunk Campers many months prior to our pick-up date of 9/26/25. We were told that the pick-up time-frame was between 1430 and 1630. We were to let the branch know what time roughly we were planning on coming, and we let them know in advance that we would be coming around 1430-1500. We finished with our Guinness Storehouse tour and headed straight to the pick-up location around 1430. After filling out some final paperwork, we were told to take a seat in the garage waiting area until we were called for our informative walk-through/around of our van.

We waited roughly an hour and half while we waited for the groups that were there ahead of us to get there vans. It wasn’t until we noticed that groups that came AFTER us were getting their vans before us that we began to question something may be up. After nudging from my wife, I decided to speak with one of the staff to see what was going on. He informed us that our van was not even on-site and that they found out around 1230 that the van needed an oil change. My wife and I were visibly upset by this information because it was a perfect day weather-wise in Ireland (which we found to be a rarity as we did not see nice weather like that for the remainder of our trip) and my wife had put together a strict itinerary in the preceding months that only allotted a max of 2 hours to pick up the van. Had there been some communication about the delay in getting the van beforehand (even a quick text or email), we could’ve shown up at the later end of the pick-up timeframe and gotten in all of our sight-seeing on our agenda. Because there was no communication about the delay until we were already there, we ended up not getting to a huge chunk of our Dublin itinerary which left my wife in tears. It was not until 1726 (just 4 minutes before the contract would have been null-and-void) that the van showed up on the premises. This meant that it was dark out by the time we got back into Dublin City centre and could not do any of the things we originally had planned.

The worst part of all was that there was absolutely zero accountability or compassion shown by any of the team members present that day on site. The main guy we dealt with (I cannot recall his name) even went as far to basically say “it is up to you if you let this ruin your vacation” to my wife that was visibly in tears. Never once did any of the team members apologize or admit to their lack of communication. They all just became defensive and aggressive saying things that only aggravated and upset us more. The lack of customer service coupled with losing around 3 and a half hours to the waiting room area (we didn’t leave the property until 1800) made for a terrible start to our time in Ireland. We understand that these things happen and it was not in any of the team members’ control that the van was not ready-to-go when we showed up, but it was ultimately in their control to communicate which they did not do in any capacity until prompted by us.

Ultimately, the van ended up running nice and being a good experience for us being new to camper-vans but the bad impression that the initial pick-up experience left outweighed the good aspects of the whole experience. We will never get that time in Ireland back and time is worth more than money. My wife and I are not very well-off and saved up for over a year to be able to take this trip, and my wife put so much time and energy into planning every detail so it was incredibly disheartening that we only got one morning and afternoon in Dublin.

Flat wheel, broken toilet and crack in rear wall due to faulty bike rack. Then they never returned security deposit. Never again.

Great hosting, flexibility (we took the camper one day earlier) and vehicule : 5 star well deserved

Not enough explanations about camper
They give us without water to begin the travel

Easy check-in
Easy check out
Very friendly staff
But the most important is that the car was relatively new and in very good condition.
The only thing I can mention is that they don't have chemical disposal facilities in their branches and is difficult to organize a night drive to return the campervan.
Security deposit released at the end of the 28 days period
Overall good experience I recommend

The camper van was in great condition and ran well. We had rented a camper van in Ireland before from a competitor and Bunk Camper is far superior. My only negative feedback is we booked the van months in advance and scheduled for off-season. 2 weeks prior to our rental, the firm was offering 20% off for those who booked a rig during the same time that we had already booked. I made an inquiry as to whether they would offer to us some price relief given that others walking in were paying 20% less, and was flatly denied. If Apollo/Bunk would step back and consider how that appears to their customers, they should be prepared to offer some relief should they offer promotions in the future

We didn’t have any running water from the taps (even though the water tank was full). We couldn’t use the shower, the toilets, or do the dishes. We contacted customer service, but they couldn’t provide a solution. We had to book camping spots every day just to have access to the restrooms and showers. We are expecting compensation.

It was great, in advance the team went with us through all we had to know and checked everything to make sure that possible damages are documented.
We had no problems at all, only some small parts like the feet to stabilize the table in its larger size. But as we only were two it was not important for us.
Drop-off was also absolutely uncomplicated. Can definitely image to hire a van from here again. 😊

We had an engine light issue and an oil light and contacted the road side support team via phone and email. No one responded to our concerns. Very poor customer service after we were on the road. Otherwise the service was fine.

We picked up from the “London” location and we dropped off in Edinburgh. The process for pick up and drop off was so easy and relaxed, the places were busy but organised, the staff friendly, competent and helpful, The campervan was perfect, comfortable, clean, functional and easy to use (gas/elec/filling water/ ect) also did not guzzle fuel. Five stars, would recommend, will use again