It is with great surprise that I find myself writing this review. I gave Jake my opinion on Go assist not realizing he was from Big Warrenties. He listened attentively and set about coming up with... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Francis was excellent on explaining everything , the deal he offered us was too good to refuse ! He was very polite and not pushy , felt very comfortable with him ! Thankyou Francis
Helen was very patient with me; I have a condition called dysarthria, which means that I can struggle to get my words out. The phone line wasn't very good either, so I I had to repeat myself on many... Se mer
Företaget har svarat
I had a query with the quotation l was given to repair my double oven .I contacted customer services and spoke to a young lady by the name of Gemma who was very helpful and offered excellent customer... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
The UK's leading provider of home appliance, home emergency, gadget and motor breakdown insurance.
Kontaktuppgifter
Enterprise House, 21 Oxford Road, BH8 8EY, Bournemouth, Storbritannien
- 08007797444
- bigwarranties.co.uk
4,6
Utmärkt
5 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 68 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Clear information
Friendly,but not overly so. Clear explanations given. Good level of cover and detail given,enabling an informed choice
20 juli 2026
Omdöme utan inbjudan
Svar från BIG Warranties Ltd
Thanks Camilla, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
I actually enjoyed this call
Jane was very personable, gave all Information requested, was patient with my questions, the right amount of chatty, wan't pushy or overwhelming. I actually enjoyed this call
17 juli 2026
Omdöme utan inbjudan
I had a query with the quotation l was…Good Customer Service
I had a query with the quotation l was given to repair my double oven .I contacted customer services and spoke to a young lady by the name of Gemma who was very helpful and offered excellent customer service and with her gentle persuasion we came to an agreement and I did not cancel my contract.,she is an asset to the customer service team which goes a long way in keeping customers happy keep up the good work.
15 juli 2026
Omdöme utan inbjudan
Svar från BIG Warranties Ltd
Thanks, it's great to know getting the repair sorted made a difference. We appreciate you saying that.
The BIG Warranties Team
Brilliant service from Curtis
Brilliant service from Curtis, easy and all sorted straight away. Happy with it all
15 juli 2026
Omdöme utan inbjudan
Svar från BIG Warranties Ltd
Thanks, it's great to know how straightforward everything was made a difference. We appreciate you saying that.
The BIG Warranties Team
Great service
He explained what happens next and upped my claim to urgent for me
13 juli 2026
Omdöme utan inbjudan
Svar från BIG Warranties Ltd
Thanks Anne, it's great to know getting the cover sorted made a difference. We appreciate you saying that.
The BIG Warranties Team
Great customer service
It was a very good experience to talk to an articulate human being with good social skills. After several phone calls that couldnt be finalised, Rosanna remained friendly, patient and helpful talking me through the transaction with ease. She left me with a sense of continuity and confidence in the company.
13 juli 2026
Omdöme utan inbjudan
Svar från BIG Warranties Ltd
Thanks Christine, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Policy update
Although originally a courtesy call I was able to update my policy with a minimum of fuss as usual
13 juli 2026
Omdöme utan inbjudan
Svar från BIG Warranties Ltd
Thanks James, it's great to know the phone support made a difference. We appreciate you saying that.
The BIG Warranties Team
I spoke to Jayne who explained…
I spoke to Jayne who explained everything perfectly thank you
13 juli 2026
Omdöme utan inbjudan
Svar från BIG Warranties Ltd
Thanks Vincent, it's great to know your mention of i spoke to jayne who explained made a difference. We appreciate you saying that.
The BIG Warranties Team
Sam was very happy to assist me with my…
Sam was very happy to assist me with my claim & booked an engineer for tomorrow… super fast response. 💯 for customer service 😀
9 juli 2026
Omdöme utan inbjudan
Svar från BIG Warranties Ltd
Thanks Olivene, it's great to know the quick service made a difference. We appreciate you saying that.
The BIG Warranties Team
Jane had very good customer service and…
Jane had very good customer service and explained everything very well over all a very good experience.
8 juli 2026
Omdöme utan inbjudan
Svar från BIG Warranties Ltd
Thanks David, it's great to know your mention of jane had very good customer service and made a difference. We appreciate you saying that.
The BIG Warranties Team
Helpful polite guided me through the…
Helpful polite guided me through the policy
8 juli 2026
Omdöme utan inbjudan
Svar från BIG Warranties Ltd
Thanks, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Policy upgrade
Roseanna was very helpful and clear on the services available. I requested time to discuss the change in policy with my husband and agreed for Roseanna to call me back later, which she did. Everything was put into place over the phone and all the important information explained during the call.
7 juli 2026
Omdöme utan inbjudan
Svar från BIG Warranties Ltd
Thanks Claire, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Jane was very polite and patient and…
Jane was very polite and patient and took time to answer all my questions.
7 juli 2026
Omdöme utan inbjudan
Svar från BIG Warranties Ltd
Thanks Yasmine, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Rosanna was fantastic great service…
Rosanna was fantastic great service looking forward to being insured 🙏
7 juli 2026
Omdöme utan inbjudan
Svar från BIG Warranties Ltd
Thanks Liam, it's great to know your mention of rosanna was fantastic great service made a difference. We appreciate you saying that.
The BIG Warranties Team
Svar från BIG Warranties Ltd
Thanks Kenneth, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Svar från BIG Warranties Ltd
Thanks Gillian, it's great to know your mention of very good service made a difference. We appreciate you saying that.
The BIG Warranties Team
Svar från BIG Warranties Ltd
Thanks Joy, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Very pleasant and helpful
Very pleasant and helpful, answered questions.
6 juli 2026
Omdöme utan inbjudan
Svar från BIG Warranties Ltd
Thanks Linda, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Very helpful
Very helpful, let me talk through and raise the claim on the phone vs leave me to do it online. It was a potential safety issue and he recognised it was important I spoke to someone
3 juli 2026
Omdöme utan inbjudan
Svar från BIG Warranties Ltd
Thanks Alison, it's great to know the helpful service made a difference. We appreciate you saying that.
The BIG Warranties Team
Excellent service from Gemma
Excellent service from Gemma, very knowledgeable and explained things well. Highly recommend this company.
2 juli 2026
Omdöme utan inbjudan
Svar från BIG Warranties Ltd
Thanks Marjorie, it's great to know your mention of excellent service from gemma made a difference. We appreciate you saying that.
The BIG Warranties Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.