Katastrophaler Kundenservice. Wenn man hier etwas bestellt sollte man viel Geduld mitbringen und hoffen, dass alles passt. Das Rücksendungsportal funktioniert nicht. Meine Rücksendung wurde auch nich... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Die Bearbeitung meiner Rücksendeanfrage hat sehr lange gedauert. Ich musste mehrfach nachfragen, da dem Paket kein Rücksendelabel beilag und dieses separat angefordert werden musste. Angeblich... Se mer
I absolutely love the quality and weight of the fabric, and the fine craftsmanship of all the pieces from Amour Linen. You can literally feel the dedication and love going into the construction of all... Se mer
The 2 dresses and 3 tops I bought are of outstanding quality and fit perfectly. The colours are beautiful as well. Not only the linen fabric is of high quality, also the designs are very good and th... Se mer
Företagsinformation
Skrivet av företaget
AmourLinen is a brand that focuses on designing high quality linen textiles that are created with honest attention to detail and ecological consciousness.
Kontaktuppgifter
Kareiviu str. 7, LT-09108, Vilnius, Litauen
- amourlinen.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 62 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Recent purchase
Although I waited a while for my shorts and top and did have email correspondence with them which they always responded to it is worth the wait. The linen is lovely and great quality, you can tell it’s handmade and I really love my shorts and top. If you order be patient.
Placed order on 30th of July
Placed order on 30th of July. Have yet to receive any items ordered. I’m deeply frustrated. No communication. Tracking says order being prepared… Surely it should’ve been prepared and delivered by now!

Svar från AmourLinen
I bought a dress and bed sheets
I bought a dress and bed sheets. The dress is incredible and felt very light on my body! I don’t even want to start about the sheets, it feels very soft and it matches my room decor. The quality matched the price I paid. I will definitely comeback to try something else.
The shorts and top are soo comfortable…
The shorts and top are soo comfortable and a perfect fit. Very well made I will definitely purchase from this company again.
Bad customer service. Didn’t receive items.
Placed order five weeks ago spending nearly £200. Heard nothing at all for three weeks so I Emailed to ask when arriving and kept being told they were busy and it would be the following week. Still nothing. They have issued a refund five weeks later. If they do not have the capacity to make the orders they should not take them. Or they need more staff. Not good experience and was really looking forward to receiving my items. Won’t bother in future. If you are getting something for a special occasion it’s not worth it as highly likely not to receive it.

Svar från AmourLinen
Terrible experience
I was reluctant to write a negative review, as I know it can be damaging to a small business—especially one that makes handmade goods. I’m typically patient, understanding, and appreciative of the process. Unfortunately, that was not the case this time.
I placed my second order in early July, and after a month of waiting with no delivery—and several extremely frustrating emails back and forth—I ultimately canceled my order. What shocked me most was that the company made no effort to rectify the situation beyond simply asking if I wanted to cancel.
Customer service is key, and this company had multiple opportunities to make things right but completely failed to do so. It became clear to me that they don’t value or understand the importance of customer retention, which can make or break a business. A company that grows beyond its capacity without putting proper safeguards in place is setting itself up for failure.
Unfortunately, I won’t be ordering from them again.

Svar från AmourLinen
Button not sewn on properly
I wasn‘t pleased with the quality of the linen trousers.
For this price, I expect the button to be sewn on properly. I sent an email, but unfortunately, I didn't get a reply. The dress I orderd was perfeclty fine

Svar från AmourLinen
Inaccurate Processing Times
I’m really disappointed in my experience with Amour Linen. I placed my order on July 14th, and received a confirmation email stating that my sheets were being made to order and would take 4-9 days to process. Three weeks passed and I realized I hadn’t gotten a shipping confirmation yet. I reached out to them on July 31st to check on the status of my order (which they encourage in their confirmation email) and explained that I would like to cancel my order if I wasn’t likely to receive it before the end of August. Their customer service team got back to me right away with a vague response. I asked if they could give me a specific update on when my order would ship, and they assured me that it would ship that same week. Well, it did not ship that same week. The production time has (so far) been double what’s listed on their website and their confirmation email, but that doesn’t bother me nearly as much as their customer service team lying to me to keep my business. I understand that those timelines are an estimate and everything is made to order (which takes time!) but all I wanted was an honest update!

Svar från AmourLinen
Haven’t received my order
Placed my order on July 10. Reached out to customer service on July 24 to ask about the status of my order and haven’t heard back as of today, the 26th. Orders can take time, I understand, but at the very least reply to your paying customers. Slow order delivery and non-responsive customer service is just bad for business.

Svar från AmourLinen
Takes over two weeks from order to be…
Takes over two weeks from order to be told - being shipped this week
feels like fauld - another site from abroad I cannot talk to

Svar från AmourLinen
I had to get in contact .
I had to get in contact as I had a question about how long it would take to get to me and the customer service were brilliant and put my mind at rest. Within a few days my gingham shorts had arrived.
They are lovely, made with care, the linen is high grade, the fit is great too. I will wear these a lot, a real staple in my wardrobe
Wonderful shopping experience…
I had a wonderful shopping experience with AmourLinen. I bought a linen wrap blouse - very beautiful, great quality, feminine and timeless design. On top of that, the customer service is fantastic! ❤️
Good quality very beautiful linen
I have ordered some beautiful charcoal linen fabric to make a duvet cover. The thickness of the fabric is just right for a duvet cover or other clothing in my opinion!
I ordered some dusty rose linen too, to make a gilet, also such a beautiful color. A month before I have ordered some samples so I good make the right choice! It took one or two weeks to get it to Holland! You can have contact through whatsapp or email and the company is very kind and helpfull!
Norah loose linen dress
It took several weeks until I received it but when it arrived I realized it was a very exclusive dress, made by hand of the fabric I had chosen, just perfect. The openings for sleeves, a delicate thing on sleeveless dresses like this, were just perfect. Not too wide not too narrow. You can use the dress at a dinner, the bra is not seen, as well as on a walk in the sun. It will be light and airy. The fabric is beautiful thin and smooth. The color, green, not too sharp. Love the dress and will use it for many years. It is timeless. Thank you!
Quality is impressive!!!!
I recently placed an order with amourlinen, and although my package was a bit delayed, they promptly informed me that this was due to a high volume of orders! But the clothes I received – a dress, shorts, and a top – are absolutely amazing! The quality is impressive, and it's clear that each piece is handmade with care. Supporting small businesses is important to me, and I'm thrilled to find such a fantastic and sustainable company to support!!!
Good luck to the team!! I will definitely be back for more!
I bought linen to make a shower curtain…
I bought linen to make a shower curtain as ready made ones were outwith my price range. So pleased was I then purchased linen by the metre for a range of purposes. Great colours, quality and excellent help when needed. I highly recommend.
It’s been over a month and I never…
It’s been over a month and I never received my order. I emailed to inquire about the status and haven’t gotten any updates. It feels like a scam.

Svar från AmourLinen
Detta är Trustpilot
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