I would first like to apologise to Lesley the advisor who dealt with my case. My original review was a 1/5 and this was because of a different company involved in my mortgage. Lesley did her job flawl... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Randomly chose this company from Google, i made the right choice, i dealt with Mike Fragan, honestly what a top bloke he dealt with my remortgage and new purchase, he answered all my questions and hel... Se mer
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Amazing service by Acumen. Used them twice now and can not recommend them enough. Mick Kickman has been amazing helping us and keeping us updated throughout and taking time to explain all our options... Se mer
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This was my first time buying my new home and Cameron made me feel very comfortable during this stressful process. He was always at the end of any phone call and guided me through the whole thing. He... Se mer
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Företagsinformation
- Hypoteksmäklare
- också i
- Ekonomisk rådgivning
- Fastighetsförsäkring
- Försäkringsmäklare
- Hemförsäkringsbolag
- Livförsäkringsbolag
Skrivet av företaget
With over 25 years experience we know how to get the right Mortgage and Protection for you. Our connections and relationships mean that we can get access to the best rates and move quicker than other mortgage brokers. We will always be able to find something to fit your needs. We are independent and able to recommend mortgages from the whole market. We specialise in new build, but we offer all types of mortgages including remortages, buy to let mortgages and equity release. We leave no stone unturned when it comes to getting you the mortgage that best fits your requirements. In fact, 96% of our customers go on to recommend our services to someone else. (Acumen Independent Financial Advisers Ltd. T/A Acumen Mortgages)
Kontaktuppgifter
Acumen House, OL9 9XB, Greater Manchester, Storbritannien
- 0161 688 1111
- hello@acumen-mortgages.co.uk
- acumen-mortgages.co.uk
4,9
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Great customer service ,answered …
Great customer service ,answered questions with detail regular updates
13 februari 2026
Svar från Acumen Mortgages
Thank you for your review, we really appreciate it.
We look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Awesome service
Acumen mortgage brokers are superb especially when you are supported by Mick.
He is very helpful
30 januari 2026
Svar från Acumen Mortgages
Thank you for the great feedback. We’re delighted to hear you had such a positive experience with Acumen and that Mick was especially helpful throughout the process. He’ll really appreciate your kind words.
Thanks again for taking the time to leave a review, we’re glad we could help and we look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Svar från Acumen Mortgages
Thank you for your feedback. We’re delighted to hear that Natalie was approachable and supportive throughout the process. Providing clear guidance and a positive experience is very important to us and we’ll be sure to pass your comments on to her.
We really appreciate you taking the time to leave a review and we look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Easiest the process could have been
Easiest the process could have been, minimal input required from me just some forms that required my signature. 10/10 service.
Stephen Woodcock and Stephanie Shore I dealt with and they were excellent
2 februari 2026
Svar från Acumen Mortgages
Thank you so much for your review!
We’re really pleased to hear that the process was smooth and required minimal input from you. Stephen and Stephanie will be delighted to know their efforts made such a positive impression.
We look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Brilliant team very helpful would…
Brilliant team very helpful would definitely recommend!!
23 januari 2026
Svar från Acumen Mortgages
Thank you for the great feedback!
We’re so pleased to hear you found the team helpful. Your recommendation means a lot to us and we look forward to working with you again,
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Consistent support
Lesley has been a consistent support over the years to me! She is always quick to respond and offers sound advice to help you make an informed decision. Would highly recommend 👌
22 januari 2026
Svar från Acumen Mortgages
Thank you for taking the time to share your experience. We’re delighted to hear such positive feedback about Lesley, she consistently goes above and beyond!
We appreciate you continuing to use Acumen over the years and we are looking forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Absolutely awful from start to finish
Absolutely awful from start to finish. Paul hadn’t a clue what he was doing and very nearly signed me up to a 5yr deal despite me asking for 2yrs. I started the process in Early Oct in order to have a remortgage in place before my deal ended in Jan. They failed to do this and I have to make a payment on the variable rate to the tune of an EXTRA £1000 on top of my usual payment. I was also told ‘don’t worry about the payment’ obviously I have to worry of if I am paying it! A real shame as the last time I used them they were good. Avoid Paul and Louis in Manchester
14 januari 2026
Omdöme utan inbjudan
Svar från Acumen Mortgages
We are very sorry to hear that your experience with Acumen was not as we would have hoped.
Should you wish to discuss this further please contact us on 0161 688 1111.
Svar från Acumen Mortgages
Thank you for your review, we really appreciate it. It was a pleasure working with you and we look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Cameron was excellent!
Cameron was perfect put our mind at ease. Helped us into our new home. Thank you
30 oktober 2025
Svar från Acumen Mortgages
Thank you for your review! We’re so pleased to hear that Cameron was able to put your mind at ease,
We wish you all the best in your new home and we look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Helpful
Good advice, very helpful, go out of their way to make things easier and hassle free
22 december 2025
Svar från Acumen Mortgages
Thank you for your feedback! It was a pleasure working with you and
we look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
I had a fantastic time working with…
I had a fantastic time working with Natalie. She was readily available whenever I needed her and was always eager to make any necessary adjustments to secure the best deal possible for me. Her expertise and assistance in exploring various options were invaluable. The entire process was smooth, with no challenges that couldn't be overcome, and there was nothing that required improvement. I couldn't be happier with the experience—thank you!
4 januari 2026
Omdöme utan inbjudan
Svar från Acumen Mortgages
Thank you so much for your review. We’re delighted to hear that you had such a positive experience working with Natalie and that her availability, expertise, and willingness to explore every option helped secure the best possible outcome for you. It’s great to know the process was smooth from start to finish.
We look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Svar från Acumen Mortgages
Thank you for your kind feedback. We’re pleased to hear that you found our advice professional and our service top quality. We really appreciate you taking the time to leave a review and hope to work with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Would highly recommend Natalie
Great experience, Natalie was available when I needed always willing make changes as many as were required to ensure I got the best deal. Very knowledgeable and helpful in calculating all options. Great experience all round nothing I needed was too difficult, nothing to improve either. Very pleased, thank you.
19 december 2025
Svar från Acumen Mortgages
Thank you very much for your review. We’re delighted to hear that Natalie was able to support you so thoroughly, making herself available when needed and exploring all options to ensure you secured the best deal. She’ll be really pleased to know her knowledge and flexibility made such a difference. We truly appreciate your feedback and are glad you had a great experience from start to finish.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Gerry & Dawn made my experience so easy…
Gerry & Dawn made my experience so easy and stress free and couldn’t have helped me morez
18 december 2025
Svar från Acumen Mortgages
Thank you for your lovely review! We’re so pleased to hear that Gerry and Dawn made the process easy and stress free for you. We’re glad we could help and wish you all the best moving forward.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Excellent customer service throughout a…
Excellent customer service throughout a very complex mortgage application
12 december 2025
Svar från Acumen Mortgages
Thank you for your feedback! It was a pleasure working with you and we’re glad we could help guide you through the process.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Svar från Acumen Mortgages
Thank you for your review, we really appreciate it and we hope to work with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Professional and Supportive
Acumen was very helpful and supportive in securing a good mortgage at a competitive rate, plus they helped with other insurances. Sam's advice was particularly helpful. I'll definitely recommend their services.
22 augusti 2025
Svar från Acumen Mortgages
Thank you for your review. We’re really pleased to hear that you found our support helpful and that we were able to secure a competitive mortgage rate for you, along with assisting with your insurance needs. Sam will be delighted to know that his advice made a positive difference.
We look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Excellent service, straight forward mortgage advice
Efficient, knowledgable informative. Excellent smooth service, thank you
11 december 2025
Svar från Acumen Mortgages
Thank you for your feedback! We’re pleased to hear that you found our service efficient, knowledgeable, and informative. Providing a smooth experience is always our goal, and we appreciate you taking the time to share your kind words.
We look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Acumen mortgage is the best in terms of…
Acumen mortgage is the best in terms of customer service. The Staff are professional. They responded to enquiry on time, they offer range of options for customer satisfaction.
11 december 2025
Svar från Acumen Mortgages
Thank you for your kind feedback! We’re delighted to hear that you found our customer service to be of the highest standard and that our team’s professionalism and responsiveness met your expectations. Your comments mean a great deal to us, and we appreciate you choosing Acumen Mortgages.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Svar från Acumen Mortgages
Thank you for taking the time to leave a review, we really appreciate it and we hope to work with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
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