I would first like to apologise to Lesley the advisor who dealt with my case. My original review was a 1/5 and this was because of a different company involved in my mortgage. Lesley did her job flawl... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Randomly chose this company from Google, i made the right choice, i dealt with Mike Fragan, honestly what a top bloke he dealt with my remortgage and new purchase, he answered all my questions and hel... Se mer
Företaget har svarat
Amazing service by Acumen. Used them twice now and can not recommend them enough. Mick Kickman has been amazing helping us and keeping us updated throughout and taking time to explain all our options... Se mer
Företaget har svarat
This was my first time buying my new home and Cameron made me feel very comfortable during this stressful process. He was always at the end of any phone call and guided me through the whole thing. He... Se mer
Företaget har svarat
Företagsinformation
- Hypoteksmäklare
- också i
- Ekonomisk rådgivning
- Fastighetsförsäkring
- Försäkringsmäklare
- Hemförsäkringsbolag
- Livförsäkringsbolag
Skrivet av företaget
With over 25 years experience we know how to get the right Mortgage and Protection for you. Our connections and relationships mean that we can get access to the best rates and move quicker than other mortgage brokers. We will always be able to find something to fit your needs. We are independent and able to recommend mortgages from the whole market. We specialise in new build, but we offer all types of mortgages including remortages, buy to let mortgages and equity release. We leave no stone unturned when it comes to getting you the mortgage that best fits your requirements. In fact, 96% of our customers go on to recommend our services to someone else. (Acumen Independent Financial Advisers Ltd. T/A Acumen Mortgages)
Kontaktuppgifter
Acumen House, OL9 9XB, Greater Manchester, Storbritannien
- 0161 688 1111
- hello@acumen-mortgages.co.uk
- acumen-mortgages.co.uk
4,9
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Best mortgage advisor ever
I had a great journey to get my new home along with Acumen mortgages.
27 mars 2026
Svar från Acumen Mortgages
Thank you for your lovely feedback! We’re so pleased to hear you had a great journey securing your new home.
It’s been a pleasure to support you through the process, and we hope you’re settling in and enjoying your new home. If you ever need any help in the future, we’re always here to help.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Lee was absolutely incredible from…
Lee was absolutely incredible from start to finish. My situation changed multiple times during the process – including a job change and getting a new car, both of which could have caused delays or complications with the mortgage.
However, Lee handled everything quickly, professionally, and without any issues at all. Nothing ever felt like a problem to him, and he kept everything moving smoothly the whole way through.
He was always responsive, clear, and reassuring, which made a potentially stressful process feel easy. I genuinely couldn’t have asked for a better mortgage advisor.
Highly recommend Lee to anyone – outstanding service!
27 mars 2026
Svar från Acumen Mortgages
Thank you so much for your fantastic review! We’re absolutely delighted to hear about your positive experience with Lee.
It’s great to know that despite the changes in your circumstances, Lee was able to keep everything running smoothly. We will be sure to pass on your kind words to Lee and we look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Seamus what a wizard with figures
Seamus what a wizard with figures, he was really helpful and understanding. Will definitely contact him when our two year deal is up. Thanks Seamus you’re a star….
20 mars 2026
Svar från Acumen Mortgages
Thank you for your review, we really appreciate it!
We look forward to working with you again when your 2 year deal comes to an end. Thanks again for taking the time to share your experience!
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Svar från Acumen Mortgages
Thank you for your review, we really appreciate it.
We look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
The mortgage process was very smooth…
The mortgage process was very smooth and completed very fast .We got house within one month of starting mortgage application . Got mortgage with lowest interest as well. Very helpful and reliable.
12 mars 2026
Svar från Acumen Mortgages
Thank you for your fantastic review!
It’s great to know we were able to help you find a competitive interest rate and provide a reliable, supportive service throughout. If you need any assistance in the future, we’ll be more than happy to help.
Wishing you all the best in your new home!
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Gareth was really helpful and was…
Gareth was really helpful and was available at all times to give advice and support through what is a complicated and difficult process.
12 mars 2026
Svar från Acumen Mortgages
Thank you for the great feedback! We're so pleased to hear that Gareth was able to support you throughout the process and make things feel more manageable. We’ll be sure to pass on your kind words to him.
We hope to work with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Our experience with Acumen mortgage was…
Our experience with Acumen mortgage was fabulous, the communication and prompt response made everything easy.
12 mars 2026
Svar från Acumen Mortgages
Thank you so much for your review. We're delighted to hear that you had such a positive experience with Acumen Mortgages.
If you ever need any further assistance in the future, we’d be more than happy to help. Wishing you all the best!
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
The team was very professional and kept…
The team was very professional and kept us updated on everything. They made the whole process easy for us.
13 mars 2026
Svar från Acumen Mortgages
Thank you for your review, we really appreciate it and we look forward to working with you again in the future!
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
There support is excellent and…
There support is excellent and specially Paul is very helpful in choosing right product
2 mars 2026
Svar från Acumen Mortgages
Thank you for your review, we really appreciate it and we are so pleased to hear how Paul supported you through the mortgage process.
We look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
These brokers at Acumen are amazing
These brokers at Acumen are amazing - Jerry from acumen for the Bernets nook development knows exactly what to do how to do it and as quick as you know it the mortgage was offered - experience is an exceptional teacher for sure ! Best part - it’s all free !
28 november 2025
Svar från Acumen Mortgages
Thank you for your fantastic feedback! We're so pleased to hear that you had such a positive experience with Gerry and the team.
Congratulations on your mortgage offer, and thank you for choosing Acumen!
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Mick Kirkman
We would like to thank Mick for his dedicated work and first class service. He has made a complicated and challenging process appear simple and straightforward. We would definitely recommend him to friends and family. Many thanks Laura & Alistair
9 mars 2026
Omdöme utan inbjudan
Svar från Acumen Mortgages
Hi Laura and Alistair, thank you so much for your lovely review!
We’re delighted to hear that Mick was able to support you throughout the process and make what can often feel complicated seem simple and straightforward. His dedication to providing first class service is something we’re very proud of.
We are looking forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Buy to Let Mortgage
26 februari 2026
Svar från Acumen Mortgages
Thank you for the 5 star review!
We hope to work with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Professional service
Marcus made the process and transition from one lender to the next so easy and simple. Very professional and would definitely recommend this company
27 februari 2026
Svar från Acumen Mortgages
Thank you for your feedback, we really appreciate it!
Providing a smooth and professional service is something we always strive for, so it's great to know Marcus delivered that experience. We hope to work with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
The staffs assured us through till our…
The staffs assured us through till our mortgage was approved. I will recommend
26 februari 2026
Svar från Acumen Mortgages
Thank you for your review. We're really pleased to hear that our team were able to support and reassure you throughout the mortgage process.
We look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
I had an excellent experience with…
I had an excellent experience with Acumen Mortgages. The whole process was handled professionally, efficiently, and with great attention to detail.
A special thank you to Natalie, who was outstanding from start to finish. She was always quick to respond, and took the time to explain everything clearly, which made the entire mortgage process smooth and stress-free. Her guidance and support gave me real confidence at every stage.
I truly appreciate the dedication and excellent customer service provided. I would highly recommend Acumen Mortgages to anyone looking for reliable and knowledgeable mortgage advice.
16 februari 2026
Svar från Acumen Mortgages
Thank you so much for your detailed review.
We’re absolutely delighted to hear that you had such a positive experience with Acumen Mortgages and that the process felt professional, efficient and smooth from start to finish. We will be sure to share your feedback with Natalie, she will really appreciate it!
We look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Communicated every step with us which…
Communicated every step with us which made us feel confident entrusting them with the whole process.
20 februari 2026
Svar från Acumen Mortgages
Thank you for your kind review!
We’re so pleased to hear that our communication helped you feel confident throughout the entire process.
Thank you for using Acumen, we would be delighted to work with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
A thorough team with good work ethic…
A thorough team with good work ethic and collaborative skills.
19 februari 2026
Svar från Acumen Mortgages
Thank you for your review, we really appreciate it.
We look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Makes the process easy
13 februari 2026
Svar från Acumen Mortgages
Thank you for your kind review!
We’re so glad to hear that we were able to make the process easy for you. Our goal is always to simplify things and provide a smooth, stress free experience from start to finish.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Recommended
Supportive and accurate information given. Clear guidance on now and next of what was needed. Very professional.
17 februari 2026
Svar från Acumen Mortgages
Thank you for the great feedback!
We’re so pleased to hear that you found the information accurate and the guidance clear at every stage. Making sure our clients understand both what’s needed now and what comes next is a key part of how we work.
We appreciate your trust and look forward to supporting you again in the future!
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Svar från Acumen Mortgages
Thank you for your review!
We’re so glad to hear that you felt supported throughout the entire process and we look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.