Terrible packaging. No box markings to say the contents were fragile. Some hand-written arrows, presumably to try to get the courier to keep the box upright. Nothing to indicate live plants inside.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I placed an order with this company, and something got delayed. And with the weather we have had this year, I am sure it had something to do with this. They sent a little sample package while the del... Se mer
Sadly after previously wonderful orders my recent experience has been frustrating and very disappointing. One order came incomplete and included the wrong plants. The last order was never sent despi... Se mer
As usual speedy delivery and excellent plants. All safely packaged and watered. All plants were healthy. Never any problem with orders, easy ordering. Planting and care instructions available on lin... Se mer
Företagsinformation
Skrivet av företaget
Acqua Garden is an independent plants and garden products business, based in Oxfordshire. We are a modern company providing beautiful plants and other products through online sales channels. We offer fast delivery and seek to provide the best customer service possible. We love our customers. And we are all keen gardeners too. Gardening is such a wonderful, rewarding and relaxing activity and our central mission is to make gardening and growing fun, accessible and easy for everyone.
Kontaktuppgifter
55 Bloxham Road, OX16 9JS, Banbury, Storbritannien
- 01295981909
- info@acquatower.com
- acquagarden.co.uk
3,3
Medel
418 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The prompt service and the quality of…
The prompt service and the quality of the rose and the fertiliser/ mulch
22 maj 2025
Very good company Fast delivery well packaged everything…
Fast delivery well packaged everything as ordered would recommend
19 maj 2025
My plants arrived in pots that were…
My plants arrived in pots that were well wrapped to stop the soil escaping but the plants were weak and spindly and drooped as soon as I unwrapped them.
One of the cucumber plants had a broken stem.
Not very happy with them. I’ve potted them on hoping that they recover but I wouldn’t buy anything else from this company.
Also the plants were not labelled and there were no details re plant care.
15 maj 2025
nearly 2 weeks later and no sign of…
nearly 2 weeks later and no sign of plants promised to be with me 1-3 business days. Told again they had been dispatched a second time same day and royal mail shows dispatcher hasn't sent them yet. Very poor
14 maj 2025
Good healthy plants
Acqua Garden plants arrived a couple of days late (which to be honest I hadn’t noticed 🤷🏻♀️) but they sent me three tomato plants as an apology
The main plants arrived yesterday and they are large and healthy looking
I will use them again !
13 maj 2025
Excellent product and value.
Just received some Sweet Aperatif tomato plug plants.
Excellent specimens and very well packed. Arrived one day after ordering. Very impressed with this company.
18 maj 2025
Omdöme utan inbjudan
plants well packed
25 april 2025
Delivery was on time but it was not…
Delivery was on time but it was not what I ordered as there was a problem with missing plants . The plants I got were sent to me as substitute which was a very kind gesture . Now waiting for my original order .
Thank you for your help,,,
29 april 2025
Excellent customer service
Excellent customer service, brilliant packaging and delivery. Thoroughly recommended.
27 april 2025
Excellent quality of plants
Excellent quality of plants and really prompt service, thank you.
25 april 2025
Well packaged strong plants
19 april 2025
Well packaged and in excellent condition
Well packaged and in excellent condition. Missing star is because I would have liked tomato plants that were slightly bigger! But this may mean they are difficult to transport safely?
18 april 2025
Tanks for such healthy plants
19 april 2025
Best products
The products are great as always as return customer I know what I am buying.
6 april 2025
Excellent service!
Professional company:
Quick delivery
Clean job, well packed the plants, no damage
Customer service very helpful
Thank you Acquagarden!
7 april 2025
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