Acqua Garden Omdömen 

418
•
TrustScore 3.5 av 5

3,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

Terrible packaging. No box markings to say the contents were fragile. Some hand-written arrows, presumably to try to get the courier to keep the box upright. Nothing to indicate live plants inside.... Se mer

Betygsatt 5 av 5 stjärnor

I placed an order with this company, and something got delayed. And with the weather we have had this year, I am sure it had something to do with this. They sent a little sample package while the del... Se mer

Betygsatt 2 av 5 stjärnor

Sadly after previously wonderful orders my recent experience has been frustrating and very disappointing. One order came incomplete and included the wrong plants. The last order was never sent despi... Se mer

Betygsatt 5 av 5 stjärnor

As usual speedy delivery and excellent plants. All safely packaged and watered. All plants were healthy. Never any problem with orders, easy ordering. Planting and care instructions available on lin... Se mer

Företagsinformation

  1. Trädgårdsbutik

Skrivet av företaget

Acqua Garden is an independent plants and garden products business, based in Oxfordshire. We are a modern company providing beautiful plants and other products through online sales channels. We offer fast delivery and seek to provide the best customer service possible. We love our customers. And we are all keen gardeners too. Gardening is such a wonderful, rewarding and relaxing activity and our central mission is to make gardening and growing fun, accessible and easy for everyone.


Kontaktuppgifter

3,3

Medel

TrustScore 3.5 av 5

418 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

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3,3

Alla omdömen

(418)

53 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Only partial order received

Only partial order received. No meaningful update on status of remainder of order received. Now chasing for an update two weeks after placing the order. For a garden company supplying live plant material during the growing season this isn't good enough. Every week counts with plants.

13 juni 2025
Betygsatt 2 av 5 stjärnor

Disappointed

At this moment in time I can only give 2 *. The rocket plugs arrived very wet and very yellow. Only time will tell if they survive. If they do I will up my * rating.

21 juni 2025
Betygsatt 1 av 5 stjärnor

Dontt but from webbs nursery's very poor

Well waiting to hear back from webbs nurseries Rose they sent is disgusting it was a gifted for my 60 wedding anniversary 12th june from my husband's about 8 ins tall supposedly to be in 5ltr pot no proper label on it two small buds nnow open its not even the rose advertised on website very uset my husband has prostrate cancer and the dau of anniversary was diagnosed with dementia a veteran royal marine commando served his country active services and now to be ripped off not nice if dont hear soon getting trading standards involved s

7 juni 2025
Betygsatt 2 av 5 stjärnor

Healthy plants but very low level of service .

The plants are very healthy , saying that I recently purchased four cornflower plants three of the four was dried out , trying to revive them . However I notified the seller but no response . This seller DOES NOT REPLY / RESPOND TO MAIL so if you have a problem whistle to the wind ! I have spent over £100 recently , is this how to treat a customer ?

12 juni 2025
Betygsatt 3 av 5 stjärnor

Healthy plants but poor packaging

The actual plants look healthy with good growth and colour .
But the condition of the packaging was very poor . The box was falling apart and a lot of soil had come loose in the box . It looked as though something heavy had been put on top of the box .Sorry but you really need to look carefully at your method of transport .

13 juni 2025
Betygsatt 4 av 5 stjärnor

Sent wrong tarragon but quickly corrected it

I ordered plug plants of French tarragon, but what I received was Russian tarragon of no culinary value.
I complained to the company, and they rectified the problem, immediately and cordially, by sending me some more mature plants of the correct tarragon. This was gracefully handled, but the question remains as to how they could get worthless Russian tarragon into their supply lines to begin with. Perhaps they have a problem their own suppliers.

4 juni 2025
Betygsatt 1 av 5 stjärnor

my order

My order of petit pois arrived on Thursday June 5 inside a plastic bag with a note from Royal Mail apologising for the state of the plants. All of them had been shaken out of their individual little pots and the soil was scattered everywhere. I went ahead and planted them after carefully separating the roots. I tried to send you photos of the order but don't have your email. Regards, John Clark

1 juni 2025

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