Storbritannien
Omdöme om Trade Insulations Ltd
Good company. No issues. Followed up to check everything was fine
Svar från Trade Insulations Ltd
Thank you Sam for the 5 star review, thanks again for ordering online with Trade Insulations we appreciate the business.
Omdöme om AccuVision - The Eye Clinic
Solihull branch were great..
Eyes fixed and journey to my treatment was all l-round a positive experience
Omdöme om Willow Appliances
Faulty freezer but amazing customer service. Got dealt a dud hand and the freezer I received was faulty. Called up and they sorted a replacement within a few days. Offered me a full refund or replacement and the delivery people collected my old one. Really friendly and helpful (even the delivery guys were very friendly, offering to unpack it and everything.
The fact that I was sent a faulty freezer and am leaving a positive review is testament to the customer service. It's reassuring that they fix the issue and didn't make it my problem.
Hard to review a chest freezer but it freezes and the lid stays up by itself so very happy.
Omdöme om E.ON Next Energy Ltd
So many things wrong.
Couldn't find our gas meter which meant we didn't know what we were being charged for months - ending in a huge bill we weren't prepared for. Not for lack of trying. We spent more time on the phone to them than our own family.
They replaced our gas meter and now it hasn't shown a reading for 80+ days so we once again don't know what we're using or will be charged.
Customer service is pretty darn awful especially considering how we pay through the teeth for energy.
Svar från E.ON Next Energy Ltd
Hey Sam,
Thank you for taking the time to provide us feedback.
I am sorry for the frustrating experiences you've had with your gas meter and your customer service experience. We understand how important it is to have accurate billing and reliable meter readings. Our team is committed to resolving these issues promptly. We will thoroughly investigate the gas meter situation and ensure that it is providing accurate readings. I can see our team have worked on gaining connection and this is ongoing.
We value your feedback and appreciate your patience as we work to address these matters.
Emma
(our ref 29550614)
Omdöme om TopCashback
Omdöme om Look After My Bills
Easiest thing to do. Just register and sit back and it all gets done. Wish they did phone contracts
Omdöme om Glasses Direct
Glasses are fine but they allowed me to order a discontinued range and put the onus on me to order a new pair. Was informed of this about a week into my order which caused a delay
Svar från Glasses Direct
Dear Sam,
Thank you for taking the time to leave a review.
We are very sorry that the frame you originally ordered was out of stock. Unfortunately, sometimes frames maybe showing as in stock on the website, however when they come through our system they are not available.
Upon checking your account, we can see that we did contact you three days after the order was placed to inform you of this and asked you to be an alternative frame. We do apologise for the inconvenience caused.
Kind regards
Team GD
Omdöme om EE Store
Svar från EE Store
Hello,
Thank you for your review.
We love to hear from customers so we can keep on improving what we do.
I hope we see you on site again soon.
Best wishes,
Rochelle
Omdöme om Eflorist
£25 for an adequate bouquet of flowers. I ordered the 'premium' version and got the same that I'd get for less than half the price in tesco. All arrived fine though - no problems with the service. Just disappointed at the product
Svar från Eflorist
Dear Sam,
We are concerned that our customer service team have not been contacted regarding this order, so we have sent you an email to request a photo. Please respond at your earliest convenience.
Kind Regards
eFlorist
Omdöme om CeX/WeBuy - United Kingdom
Good. Things were delivered quickly. Only problem I have is that I was charged for each individual package despite them arriving in the same box. However the price even with packaging was so so so much better than getting it new so I would recommend to anyone and everyone
Omdöme om DM & Co. Homes
Honest, professional and genuinely care. I would get regular calls on updates on the house we were buying. Sometimes I found certain individuals a bit pushy and as if they didn't appreciate how hard I was trying to get things to go through however upon reflection it was because they were so passionate about achieving a date that their seller wanted.
I dealt with a guy called Daniel who was the model professional empathetic, kind and thoughtful - never pushy but always direct. He was a joy to work with.
