Easy to order spoke to member of staff who understood what I needed but return not easy to do due to not having a printer with thanks
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very good quality and price compared to a lot of other suppliers that we have tried. Fast delivery. Will definitely look for this seller when needed again.
Ordered a pair of crutches. No communication with regards to delivery. Tried to contact the company via phone to get an update on multiple times, calls were always cut off and rejected. Tried to con... Se mer
I bought a purple wheelchair bag for my daughter. It arrived in lightning fast time firstly. Secondly, it's was wide, which was an excellent match for her wheelchair. Thirdly, it was wonderful valu... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
At Your Essential Shop we offer a broad selection of mobility aids and daily living aids for both short-term and long-term needs. Our product range spans from bathing aids to wheelchairs and everything in between, catering to diverse requirements. Our mission is to provide individuals with products that enhance their quality of life and make daily tasks easier. As proud stockists of Flexyfoot walking aids, as seen on Britain's Got Talent, we ensure our customers have access to innovative and reliable solutions for their mobility needs. We are here to help you! If you have any questions or queries, please contact our friendly customer service team on 0800 009 6937 or email support@youressentialshop.co.uk
Kontaktuppgifter
Unit 9 Brook Mill, Station Road, PR4 2PH, Preston, Storbritannien
- 0800 009 6937
- support@youressentialshop.co.uk
- www.youressentialshop.co.uk
4,1
Bra
722 omdömen
Ber kunder att lämna omdömen
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Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Helpful and quick dispatch/delivery
I made an order with another company for some crutches, and emailed them to request if they could be dispatched ASAP, only to then find out they weren't in stock.
I found the same crutches at Your Essential Shop for the same price, everywhere else was £20/30 more. I called them, ask if they did indeed have them in stock and if same day dispatch was possible. The person on the phone said they'd try their best if I made the order promptly.
I ordered at 14:59 and they were shipped out same day, with me be 1pm the next day.
Thank you so much!
10 september 2025
Svar från Your Essential Shop
Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.
Svar från Your Essential Shop
Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.
Svar från Your Essential Shop
Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.
Came very quickly
Came very quickly, but I ordered sage green but got green but still is fit for purpose
8 september 2025
Svar från Your Essential Shop
Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.
Fantastic Really pleased with my product…
Really pleased with my product excellent value
3 september 2025
Svar från Your Essential Shop
Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.
Great service
Great service, item arrived extremely quickly, and excellent value for money. I have already recommend to a friend.
21 augusti 2025
Svar från Your Essential Shop
Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.
Svar från Your Essential Shop
Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.
Crutches arrived as expected and within…
Crutches arrived as expected and within 24 hours with free postage included
1 september 2025
Svar från Your Essential Shop
Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.
Svar från Your Essential Shop
Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.
Svar från Your Essential Shop
Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.
Service
Great service both online and on phone easy to order fast delivery great product
28 augusti 2025
Svar från Your Essential Shop
Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.
Dispatched straight away and received…
Dispatched straight away and received very quickly. I am very happy with the crutches. Exactly what I wanted
27 augusti 2025
Svar från Your Essential Shop
Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.
No customer service available
I bought a rollator from them on 27.8.25. I noticed One brake is faulty after assembly. I emailed them on 30th highlighting the fault and to replace but haven't anything since. I have called them several times with the number on the invoice but the phone is never answered. Am going to ask for a total refund now.
Wouldn't buy from them again.
27 augusti 2025
Great company
Great company, very good prices and stock is exactly as described. The item I purchased is very good value for money and well made. Lots of communication so I knew when to expect my item. Fast delivery and well packaged.
15 augusti 2025
Svar från Your Essential Shop
Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.
Excellent service the product was way…
Excellent service the product was way above expectations. Will definitely use the seller again. Thank you 😊
26 augusti 2025
Svar från Your Essential Shop
Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.
Svar från Your Essential Shop
Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.
Ordered a Camode chair on 18/8/25 have…
Ordered a Camode chair on 18/8/25 have received nothing and still waiting on 1/9/25 , have not answered an email enquiry also will not answer the phone today 1/9/25 .
1 september 2025
Omdöme utan inbjudan
Unhappy customer
Paid for next day delivery
Arranged a safe place to leave parcel and it didn't turn up.
Phoned the company, was promised a refund for the delivery charge but it didn't happen!.
30 juli 2025
Found exactly what I wanted fast…
Found exactly what I wanted fast delivery excellent product thank you
21 augusti 2025
Svar från Your Essential Shop
Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.
Quick delivery great product
I am really happy with the crutches. I had nhs closed cuff and didnt like them. These crutches are less restrictive and very good quality and a bit more subtle. Very fast delivery. Great price. Very happy
19 augusti 2025
Svar från Your Essential Shop
Thank you so much for your response, we are delighted you were happy with our service, your review is appreciated. We hope to be able to assist you again in the future.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.