Easy to order spoke to member of staff who understood what I needed but return not easy to do due to not having a printer with thanks
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very good quality and price compared to a lot of other suppliers that we have tried. Fast delivery. Will definitely look for this seller when needed again.
Ordered a pair of crutches. No communication with regards to delivery. Tried to contact the company via phone to get an update on multiple times, calls were always cut off and rejected. Tried to con... Se mer
I bought a purple wheelchair bag for my daughter. It arrived in lightning fast time firstly. Secondly, it's was wide, which was an excellent match for her wheelchair. Thirdly, it was wonderful valu... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
At Your Essential Shop we offer a broad selection of mobility aids and daily living aids for both short-term and long-term needs. Our product range spans from bathing aids to wheelchairs and everything in between, catering to diverse requirements. Our mission is to provide individuals with products that enhance their quality of life and make daily tasks easier. As proud stockists of Flexyfoot walking aids, as seen on Britain's Got Talent, we ensure our customers have access to innovative and reliable solutions for their mobility needs. We are here to help you! If you have any questions or queries, please contact our friendly customer service team on 0800 009 6937 or email support@youressentialshop.co.uk
Kontaktuppgifter
Unit 9 Brook Mill, Station Road, PR4 2PH, Preston, Storbritannien
- 0800 009 6937
- support@youressentialshop.co.uk
- www.youressentialshop.co.uk
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Svar från Your Essential Shop
I ordered the wrong product and have…
I ordered the wrong product and have rang once and emailed 3 times to ask for a change to the correct product required, no reply to any of my attempts to make contact
Awaiting refund 3 weeks later
I paid for next day delivery, (arrival 5th August) but it arrived an extra day after that,( 6th August).
I made other arrangements and returned the zimmer( 9th August), via Yodel, in its original packaging and unused. I AM STILL AWAITING A REFUND.
Sorry but very Poor
Sorry but very Poor. My item was damaged, I have still not had communication back since I emailed about it.
Great products at great prices
As with everything else at the moment, the cost of mobility scooter accessories has risen. My old bag was falling apart and I looked at quite a few new ones online.
I was relieved to find Your Essential Shop! The prices were amazing and so is the quality. The one I bought has more storage space than my old one, it looks great too.
I can't recommend the company highly enough. It will be my first port of call from now on. Thanks!

Svar från Your Essential Shop
Just the job.
I am a widow i also have eczema. I needed to find a way to put lotion on my back. The length of these lotion applicators means I can reach all of my back. They were a very good price. Also delivery was really quick. I bought 4 at once that tells you how cheap and ideal they are. I never use the lotion applicator with the balls on. I find it a lot better to use the plain pad.

Svar från Your Essential Shop
Easy to order
Easy to order, came quickly, kept informed.
Not used yet but product is as advertised

Svar från Your Essential Shop
Dispatch very soon after order
Dispatch very soon after order. Received 3days after ordering.

Svar från Your Essential Shop
Grab rails, brushed steel finish are good quality and heavy
Grab rails, good quality as expected.
Delivered within a several days, as stated. No screw fixing, my fault for not reading description properly.

Svar från Your Essential Shop
Do not use this company
No one answers your emails. No one answers your phone messages and no one answers the phone. Item didn't arrive in time so need to send it back its in the box untouched unopened just cant get anyone to speak to. Think they've blocked my No. Just one occasion phone was answered on friday promised they'd sort it with the boss mon yesterday after numerous attempts the phone just cuts off No one answering. Would not recommend you buy from this company beginning to think the good reviews are fake.

Svar från Your Essential Shop
It was easy to use the website
It was easy to use the website, prices were good and delivery was exactly as detailed. An excellent service.

Svar från Your Essential Shop
Not received my krder
I ordered a pair of crutches on 6th August. I haven't received an email with tracking info. I have tried ringing the company 3 times now and it just cuts you off after a few rings. I have also emailed them twice and haven't had a reply.
Does anyone know how to get an answer from this company.
I ordered something from them a few months ago and didn't have any problems.
I need to know when I will get my order.
Thanks
No communication
I placed an ordered on 5th August and received confirmation. Since then I have not had any notification of despatch or any information regarding a delay in receiving goods. I have emailed three times and tried to telephone, but got cut off each time.
I will not be ordering from this company again!
Easy to find what I wanted
Easy to find what I wanted. Really competitive prices, and prompt delivery.

Svar från Your Essential Shop
Received a damaged and non working item
Well I start off with a purchase item a bath rail grabber, it came box was OK but the item seemed like it was used as the white paint was all chipped and scuffed, I mentioned that in a email, they replied with they don't send out second hand items ok but it was clearly damaged before packaging.. plus the item was way to big to fit my standard size bath I even tried to put some rubber on the sides that clamp on the bath but it was completely useless I emailed them again but all they done was sent a email with a code that I have to print but I haven't got a printer so they said go and find a post office which prints it, nearest one to me is miles away. I have no transport and taxi there and back would cost way more than the item.. I've told them that and no response so all I got is a damaged and none working item the company is bad
Absolutely horrendous. Do not use this company.
Absolutely horrendous. Do not buy from this company!
I ordered crutches from here because of significant pain I have been having walking. The website states "FAST" Shipping which is exactly what I needed as I require them urgently.
It's now been 8 days since I ordered, I haven't recieved the crutches or any Shipping details even. I have emailed twice with no response and we have rang them about 8 times but the call disconnects after 4 or 5 rings every single time.
Any company that would treat vulnerable disabled people buying medical necessities this way is a total disgrace.
I am going to have to contact the payment place to try and request help to get my money back.
I feel completely scammed. I am so upset that they have done this.
G9d crutches
The crutches seem really good, much more comfortable for my hands and sturdy.easy to order by phone and arrived promptly next morning.
Well done.

Svar från Your Essential Shop

Svar från Your Essential Shop
Fantastic choice and service
This company have a great range of options with quick delivery and fantastic prices and service.

Svar från Your Essential Shop
Detta är Trustpilot
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