Ronnie and Karen were an absolute pleasure. Ronnie led us through from the original offer phone call all the way up to the move in day and he's a really lovely gent, really friendly, easy to communica... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Fantastic experience getting my Grandma moved into a Yorkshire Housing Retirement Scheme. Katrina, Scheme Manager at Garden Court, has been an absolute star. Right from the first point of contact, she... Se mer
Appalling disrespect for the time, love, money and care that tenants invest in their homes. Seven years and counting of extreme damp and mould , worsened by shoddy and piecemeal ' repairs' .Their enti... Se mer
Företaget har svarat
I contacted Yorkshire Housing to book appointments for my home repairing. Yorkshire Housing always takes prompt actions and seriously confront with issues what their tenants may encounter in. I’m much... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Yorkshire Housing is biggest housing association based solely in Yorkshire, we're Yorkshire through and through. We own and manage around 20,000 homes across the region. This includes older person’s accommodation and homes for low-cost rent (social and affordable homes).
Kontaktuppgifter
The Place, 2 Central Place , LS10 1FB, Leeds, Storbritannien
- 0345 366 4404
- customerservices@yorkshirehousing.co.uk
- www.yorkshirehousing.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 89 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Mollie was great she was super helpful…
Mollie was great she was super helpful and always so polite. Thank you again mollie

Svar från Yorkshire Housing
Yorkshire Housing Birkby Croft Hudds
After a Heart Attack and medical condition, Yorkshire Housing Birkby Croft and Katrina were a gods send, and rest of peace saver…..
I have just moved into my new apartment in Huddersfield were I grew up and really feel at home thanks to the kind welcoming… It’s a bit like having a new family and friends all in one 🤗😊

Svar från Yorkshire Housing
The staff were very nice and helpful
The staff were very nice and helpful

Svar från Yorkshire Housing
St Edwin’s Croft
My mum recently moved in to St Edwin’s Croft sheltered housing. Adele the manager was amazing from start to moving date. Even though she had recently had a bereavement herself she maintained a compassionate and supportive environment for my mum and ensured her transition into the community was easy. She then went above and beyond when I got married recently allowing me to stay overnight in the guest room at the complex so I could be with my mum on the wedding morning as tradition. What a lovely person she is always having time for the people who live in the accommodation and always willing to help where she can whenever anyone has any problems.

Svar från Yorkshire Housing
I met Jennie Sharp about two years ago…
I met Jennie Sharp about two years ago when I started to go to Ings Garth community center.I felt I needed to find new friends and meet my neighbours as I had retired from my career as a mobile hairdresser and needed to still meet people.Jennie has always been very welcoming and is is a very pleasant person.She is a great asset to Yorkshire Housing and the center.I hope she will continue her very valued work.

Svar från Yorkshire Housing
Suzanne Pugh was so kind to me
Suzanne Pugh was so kind to me. I actually felt like she listened, empathize and wanted to help with my situation. I'm really grateful I got her on the phone this morning. Thank you!

Svar från Yorkshire Housing
Heartfelt Thanks for an Amazing Experience!
We had the absolute pleasure of working with Ellie Moxon during the process of securing our new home, and we couldn’t be more grateful. Ellie’s warmth and genuine care made the entire experience smooth and reassuring from start to finish.
We deeply appreciate your role in helping us secure our new home, Ellie. Your kindness and professionalism will forever be remembered. Thank you.

Svar från Yorkshire Housing
Jenny sharp
Jenny sharp
Just want to give credit where credit is due
I met Jenny 2 yrs ago when it was discussed to restart the community bingo sessions on a Fri night
I now run the sessions on a Friday night and just want to thank Jenny for all her help nothing is to much trouble and is always at the end of the phone if I need any advice
The ingsgarth community centre is a wonderful little centre there’s something happening most days thanks to Jenny xx

Svar från Yorkshire Housing
Absolutely professional approach
Absolutely professional approach, helpful and understanding of vulnerability, very polite and also helpful thank you.

Svar från Yorkshire Housing
Jennie Sharp
Jennie Sharp
On Saturday 15th we had a girls night out for a friends birthday meal when we were all talking about how we met, we realised it was down to Jennie at Ingsgarth community centre. What a lovely little place with such wonderful people all made possible by Jennie and her warm welcome.
Nothing is ever to much trouble for Jennie everyone of us has had help from her at some point wether it be housing related, sign posted to other charities or financial agencies she has gone above and beyond. She never ever makes you feel like you are taking up her time or she doesn’t want to help. If she doesn’t know the answers she will go away and find them. She is the heart and soul of the community. Jennie you are Amazing

Svar från Yorkshire Housing
Jennie from Yorkshire Housing the…
Jennie from Yorkshire Housing the communities representative has done absolutely great at the Ings Garth community centre. She has helped people with their problems and new friends have formed from the coffee mornings she set up 5yrs ago. Jennie Is well liked in our community and beyond.

Svar från Yorkshire Housing
Jennie Sharp
Jennie Sharp
I met Jennie for the first time yesterday at Ingsgarth Community Centre i was told by my neighbours to introduce my elderly mum (who is thinking of moving in with me) to the community centre but was told to make sure I took her on a Tuesday to coffee morning tea and toast. Omg how glad was i that i did. The welcome off the lady when we walked in ( Who i later found out was Jennie ) was amazing not just to my mum but myself.
She introduced herself, told us what she did, what was on at the centre on each days, showed us round the centre.
She then introduced my mum to every person in the centre and she knew every one in there by name that really surprised me. You could just tell it had a lovely warm family feel. Everybody was talking to Jennie like a friend, laughing ang joking, there were lots of elderly people like my mums age 80s and they all spoke so highly of Jennie.Before I knew it my mum was sat with a cup of tea playing bingo and chatting.
My mum had a few questions to ask with regards to moving in about tenancy details etc, this was not a problem for Jennie she took my mums details and promised to get bad to her she was so interested when talking to my mum and had time and patience that's rare these days, so thank you Jennie my mum had a great day, by the end of the session Jennie got back to my mum as promised with all the answers

Svar från Yorkshire Housing
Jennie Sharp
Jennie Sharp
Can I just give a massive Thank You to Jennie Sharp from Ingsgarth Community Centre, On Saturday night 13 of us went out for my birthday meal and all realised we got to know each other through Jennie and her hard work at the community centre. Jennie is the heart and soul of that little community centre and works so hard to keep everybody together. Has soon as she walks in somebody wants to talk to her about things that aren’t even probably her job role, repairs, antisocial behaviour, rehousing, relationship problems. Jennie never ever says I don’t have time or I am busy. She sits and listens, follows up on outstanding repairs….. gets them done faster to be honest!
The older generation love to see her she knows everyone of them by name what everyone of them drink how they like it. She always chats with them. If for some reason Jennie isn’t there people always ask where she is, if she’s ok, when will she be back?
Jennie is always so positive and is an absolute asset to Yorkshire housing you should have her has your poster girl to promote what working at Yorkshire housing should be like, happy, positive and always willing to go above and beyond and never afraid to work over your time slot…… others could learn from that😂 so a MASSIVE thank you to JENNIE SHARP for introducing me to the warmth and friendliness of Ingsgarth Community Centre and all my lovely friends

Svar från Yorkshire Housing
I want to give a huge thank you to Ellie.
I want to give a huge thank you to Ellie at Yorkshire House for being so incredibly accommodating. She went above and beyond to help me secure a home, and I’m truly grateful for all her support. Ellie was patient, understanding, and always willing to help every step of the way and Iam extremely happy with my new home.
So so greatful.

Svar från Yorkshire Housing

Svar från Yorkshire Housing
Fabulous staff
Paula Lawton as scheme manager is the most helpful and effective professional it has been my pleasure to deal with, wonderful lady 😊

Svar från Yorkshire Housing
I've been talking with Mollie French…
I've been talking with Mollie French who has helped me and gone the extra mile with the upcoming new house me an my daughter are looking forward to the move as this will be a fresh start.

Svar från Yorkshire Housing
Great customer service
Had an issue today , spoke to a customer advisor, Abid Hussain , he was helpful and understanding brilliant customer service , Thankyou

Svar från Yorkshire Housing
Vicky couldn’t have been more helpful …
Vicky couldn’t have been more helpful with assisting me today to sign up for a YH flat! Thank you Vicky. You’re a credit to Yorkshire Housing. So professional and thoughtful and kind to me. I wish you and your Team all the very best ! KC

Svar från Yorkshire Housing
How could you be upset
Don’t know how anyone could be upset . Nothing could have been easier for me getting my new home , mollie kept me fully informed , helped me massively and got things moving very quickly . Zoe met me at the property sorted things for me , helped me me with everything, very patient explaining everything and sorting everything and explaining everything I needed to do etc .
Both have been excellent and can’t fault anything so far .

Svar från Yorkshire Housing
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