Yorkshire Housing Omdömen 

550
•
TrustScore 4.5 av 5

4,4

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Ronnie and Karen were an absolute pleasure. Ronnie led us through from the original offer phone call all the way up to the move in day and he's a really lovely gent, really friendly, easy to communica... Se mer

Betygsatt 5 av 5 stjärnor

Fantastic experience getting my Grandma moved into a Yorkshire Housing Retirement Scheme. Katrina, Scheme Manager at Garden Court, has been an absolute star. Right from the first point of contact, she... Se mer

Betygsatt 1 av 5 stjärnor

Appalling disrespect for the time, love, money and care that tenants invest in their homes. Seven years and counting of extreme damp and mould , worsened by shoddy and piecemeal ' repairs' .Their enti... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I contacted Yorkshire Housing to book appointments for my home repairing. Yorkshire Housing always takes prompt actions and seriously confront with issues what their tenants may encounter in. I’m much... Se mer

Företaget har svarat

Företagsinformation

  1. Bostadsförening

Skrivet av företaget

Yorkshire Housing is biggest housing association based solely in Yorkshire, we're Yorkshire through and through. We own and manage around 20,000 homes across the region. This includes older person’s accommodation and homes for low-cost rent (social and affordable homes).


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

550 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 89 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(550)

187 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Yorkshire Housing Birkby Croft Hudds

After a Heart Attack and medical condition, Yorkshire Housing Birkby Croft and Katrina were a gods send, and rest of peace saver…..
I have just moved into my new apartment in Huddersfield were I grew up and really feel at home thanks to the kind welcoming… It’s a bit like having a new family and friends all in one 🤗😊

13 november 2025
Omdöme utan inbjudan
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Svar från Yorkshire Housing

Hi Andrew, we’re so pleased to hear that Birkby Croft and Katrina supported you during such a difficult time, and that you already feel at home. Thank you so much for sharing your experience with us! Shuang

Betygsatt 5 av 5 stjärnor

The staff were very nice and helpful

The staff were very nice and helpful

25 november 2025
Omdöme utan inbjudan
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Svar från Yorkshire Housing

Hi Christine, thank you for your 5 star review. We're glad you had a positive experience with us and found the team helpful! Shuang

Betygsatt 5 av 5 stjärnor

St Edwin’s Croft

My mum recently moved in to St Edwin’s Croft sheltered housing. Adele the manager was amazing from start to moving date. Even though she had recently had a bereavement herself she maintained a compassionate and supportive environment for my mum and ensured her transition into the community was easy. She then went above and beyond when I got married recently allowing me to stay overnight in the guest room at the complex so I could be with my mum on the wedding morning as tradition. What a lovely person she is always having time for the people who live in the accommodation and always willing to help where she can whenever anyone has any problems.

25 november 2025
Omdöme utan inbjudan
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Svar från Yorkshire Housing

Hi Sonia, thank you so much for taking the time to share your experience with us. We’re so glad to hear that Adele helped make the transition very easy for your mum and was able to support you with her dedication and compassion during these important family times! Shuang

Betygsatt 5 av 5 stjärnor

I met Jennie Sharp about two years ago…

I met Jennie Sharp about two years ago when I started to go to Ings Garth community center.I felt I needed to find new friends and meet my neighbours as I had retired from my career as a mobile hairdresser and needed to still meet people.Jennie has always been very welcoming and is is a very pleasant person.She is a great asset to Yorkshire Housing and the center.I hope she will continue her very valued work.

24 november 2025
Omdöme utan inbjudan
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Svar från Yorkshire Housing

Hi Angela, thank you so much for your lovely review. We're really pleased to hear that Jennie made you feel welcome when you first joined the centre. She really is a great asset to the team and helps make the centre such a friendly place for local residents to socialise! Shuang

Betygsatt 5 av 5 stjärnor

Suzanne Pugh was so kind to me

Suzanne Pugh was so kind to me. I actually felt like she listened, empathize and wanted to help with my situation. I'm really grateful I got her on the phone this morning. Thank you!

24 november 2025
Omdöme utan inbjudan
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Svar från Yorkshire Housing

Hi Libbs, thank you for taking the time to share your great experience with us! We're so glad Suzanne was able to help! Shuang

Betygsatt 5 av 5 stjärnor

Heartfelt Thanks for an Amazing Experience!

We had the absolute pleasure of working with Ellie Moxon during the process of securing our new home, and we couldn’t be more grateful. Ellie’s warmth and genuine care made the entire experience smooth and reassuring from start to finish.
We deeply appreciate your role in helping us secure our new home, Ellie. Your kindness and professionalism will forever be remembered. Thank you.

8 oktober 2025
Omdöme utan inbjudan
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Svar från Yorkshire Housing

Hi Cyprian, thank you for sharing your lovely experience with us! We're so pleased to hear Ellie's able to support and has made the process smooth and reassuring for you! Shuang

Betygsatt 5 av 5 stjärnor

Jenny sharp

Jenny sharp
Just want to give credit where credit is due
I met Jenny 2 yrs ago when it was discussed to restart the community bingo sessions on a Fri night
I now run the sessions on a Friday night and just want to thank Jenny for all her help nothing is to much trouble and is always at the end of the phone if I need any advice
The ingsgarth community centre is a wonderful little centre there’s something happening most days thanks to Jenny xx

21 november 2025
Omdöme utan inbjudan
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Svar från Yorkshire Housing

Hi Susan, thank you for your 5 star review and your lovely feedback about Jenny, we're so glad she's able to support you. We also really appreciate your time and effort in running the Friday night Bingo sessions too! Shuang

Betygsatt 5 av 5 stjärnor

Absolutely professional approach

Absolutely professional approach, helpful and understanding of vulnerability, very polite and also helpful thank you.

19 november 2025
Omdöme utan inbjudan
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Svar från Yorkshire Housing

Hi K Joburns, thank you for your 5 star review! We're so glad you had a great experience with us! Shuang

Betygsatt 5 av 5 stjärnor

Jennie Sharp

Jennie Sharp
On Saturday 15th we had a girls night out for a friends birthday meal when we were all talking about how we met, we realised it was down to Jennie at Ingsgarth community centre. What a lovely little place with such wonderful people all made possible by Jennie and her warm welcome.
Nothing is ever to much trouble for Jennie everyone of us has had help from her at some point wether it be housing related, sign posted to other charities or financial agencies she has gone above and beyond. She never ever makes you feel like you are taking up her time or she doesn’t want to help. If she doesn’t know the answers she will go away and find them. She is the heart and soul of the community. Jennie you are Amazing

15 november 2025
Omdöme utan inbjudan
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Svar från Yorkshire Housing

Hi Reece, thank you for your lovely review! We’re so glad Jennie has made such a positive impact on the local community and helped so many people. She really is the heart of the community! Shuang

Betygsatt 5 av 5 stjärnor

Jennie from Yorkshire Housing the…

Jennie from Yorkshire Housing the communities representative has done absolutely great at the Ings Garth community centre. She has helped people with their problems and new friends have formed from the coffee mornings she set up 5yrs ago. Jennie Is well liked in our community and beyond.

19 november 2025
Omdöme utan inbjudan
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Svar från Yorkshire Housing

Hi Shirley, thank you for your 5 star review! We’re so glad to hear that Jennie’s hard work and support for local residents is so appreciated. It’s lovely to know that Ings Garth Community Centre has become such a great place for our customers, big thanks to Jennie’s fantastic efforts! Shuang

Betygsatt 5 av 5 stjärnor

Jennie Sharp

Jennie Sharp
I met Jennie for the first time yesterday at Ingsgarth Community Centre i was told by my neighbours to introduce my elderly mum (who is thinking of moving in with me) to the community centre but was told to make sure I took her on a Tuesday to coffee morning tea and toast. Omg how glad was i that i did. The welcome off the lady when we walked in ( Who i later found out was Jennie ) was amazing not just to my mum but myself.
She introduced herself, told us what she did, what was on at the centre on each days, showed us round the centre.
She then introduced my mum to every person in the centre and she knew every one in there by name that really surprised me. You could just tell it had a lovely warm family feel. Everybody was talking to Jennie like a friend, laughing ang joking, there were lots of elderly people like my mums age 80s and they all spoke so highly of Jennie.Before I knew it my mum was sat with a cup of tea playing bingo and chatting.
My mum had a few questions to ask with regards to moving in about tenancy details etc, this was not a problem for Jennie she took my mums details and promised to get bad to her she was so interested when talking to my mum and had time and patience that's rare these days, so thank you Jennie my mum had a great day, by the end of the session Jennie got back to my mum as promised with all the answers

18 november 2025
Omdöme utan inbjudan
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Svar från Yorkshire Housing

Hi Ransranger, we’re so glad to hear that you and your mum felt so welcomed and at home so quickly! Jennie will be really happy to know she’s made such a positive impact in the community - what a star! Shuang

Betygsatt 5 av 5 stjärnor

Jennie Sharp

Jennie Sharp
Can I just give a massive Thank You to Jennie Sharp from Ingsgarth Community Centre, On Saturday night 13 of us went out for my birthday meal and all realised we got to know each other through Jennie and her hard work at the community centre. Jennie is the heart and soul of that little community centre and works so hard to keep everybody together. Has soon as she walks in somebody wants to talk to her about things that aren’t even probably her job role, repairs, antisocial behaviour, rehousing, relationship problems. Jennie never ever says I don’t have time or I am busy. She sits and listens, follows up on outstanding repairs….. gets them done faster to be honest!
The older generation love to see her she knows everyone of them by name what everyone of them drink how they like it. She always chats with them. If for some reason Jennie isn’t there people always ask where she is, if she’s ok, when will she be back?
Jennie is always so positive and is an absolute asset to Yorkshire housing you should have her has your poster girl to promote what working at Yorkshire housing should be like, happy, positive and always willing to go above and beyond and never afraid to work over your time slot…… others could learn from that😂 so a MASSIVE thank you to JENNIE SHARP for introducing me to the warmth and friendliness of Ingsgarth Community Centre and all my lovely friends

15 november 2025
Omdöme utan inbjudan
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Svar från Yorkshire Housing

Hi Alison, thank you so much for your lovely review! We’re really glad to hear how much Jennie means to you and to the community, and even happier to hear the friendships and connections she’s helped to create for the residents in the community! Shuang

Betygsatt 5 av 5 stjärnor

I want to give a huge thank you to Ellie.

I want to give a huge thank you to Ellie at Yorkshire House for being so incredibly accommodating. She went above and beyond to help me secure a home, and I’m truly grateful for all her support. Ellie was patient, understanding, and always willing to help every step of the way and Iam extremely happy with my new home.
So so greatful.

13 november 2025
Omdöme utan inbjudan
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Svar från Yorkshire Housing

Hi Shareace, thank you for your 5 star review! We're so pleased to hear that Ellie was able to support you every step of the way and helped make your experience of getting a new home a very positive one! Shuang

Betygsatt 4 av 5 stjärnor

Very helpful and polite

Very helpful and polite

14 november 2025
Omdöme utan inbjudan
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Svar från Yorkshire Housing

Hi Julie, thanks for your feedback. We're glad you had a good experience with us and that our colleagues were able to help! Shuang

Betygsatt 5 av 5 stjärnor

Fabulous staff

Paula Lawton as scheme manager is the most helpful and effective professional it has been my pleasure to deal with, wonderful lady 😊

12 november 2025
Omdöme utan inbjudan
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Svar från Yorkshire Housing

Hi Ronnie, we're so glad to hear your experience has been positive and that Paula was able to help! Thank you for sharing your feedback with us! Shuang

Betygsatt 5 av 5 stjärnor

I've been talking with Mollie French…

I've been talking with Mollie French who has helped me and gone the extra mile with the upcoming new house me an my daughter are looking forward to the move as this will be a fresh start.

5 november 2025
Omdöme utan inbjudan
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Svar från Yorkshire Housing

Hi Desmond, thank you for sharing your positive experience with us. We're so glad Mollie was able to help! Shuang

Betygsatt 5 av 5 stjärnor

Great customer service

Had an issue today , spoke to a customer advisor, Abid Hussain , he was helpful and understanding brilliant customer service , Thankyou

4 november 2025
Omdöme utan inbjudan
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Svar från Yorkshire Housing

Hi Maggie, thank you for your 5 star review. We're so glad to hear Abid was able to help! Shuang

Betygsatt 5 av 5 stjärnor

Vicky couldn’t have been more helpful …

Vicky couldn’t have been more helpful with assisting me today to sign up for a YH flat! Thank you Vicky. You’re a credit to Yorkshire Housing. So professional and thoughtful and kind to me. I wish you and your Team all the very best ! KC

4 november 2025
Omdöme utan inbjudan
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Svar från Yorkshire Housing

Hi Kath, thank you for your lovely review. We're really pleased Vicky was able to make the sign up process a such positive experience for you! Shuang

Betygsatt 5 av 5 stjärnor

How could you be upset

Don’t know how anyone could be upset . Nothing could have been easier for me getting my new home , mollie kept me fully informed , helped me massively and got things moving very quickly . Zoe met me at the property sorted things for me , helped me me with everything, very patient explaining everything and sorting everything and explaining everything I needed to do etc .
Both have been excellent and can’t fault anything so far .

4 november 2025
Omdöme utan inbjudan
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Svar från Yorkshire Housing

Hi Ryan, we're so glad to hear that the process of getting your new home was smooth and that Mollie and Zoe supported you every step of the way! Shuang

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