I visit two local WCF every week to buy pet food and I have never had a bad experience, if one shop doesn’t have it the other usually does. Great service
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Originally stopped in while on holidays to pick up food for our Cocker Spaniel, Corgi snd Jack Russell. Lovely (understatement) Scottish lady helped us find a coat for our Maggie JRT. Lovely store and... Se mer
Order not delivered correctly; ordered 12kg of duck, got 2kg of turkey. Three enquiries sent via website; no reply. No telephone number to call. Second wrong delivery in recent months. Posting thi... Se mer
Företaget har svarat
I was disappointed to learn that my Kendal branch has closed. I called the phone number on the website to check that my layers pellets were the usual ones - WCF's own is apparently also called Countr... Se mer
Företagsinformation
Skrivet av företaget
We've been caring for your pets since 1911, so it's safe to say we know a thing or two about good quality food! Our range of complete dog food and high protein cat food has been carefully formulated to give your pets a healthy, balanced diet in a selection of delicious flavours. Created in the heart of Cumbria by our passionate in-house team of animal lovers, our Lakes Collection range includes: the premium high-protein Lakes Legacy dog food; high-quality, grain-free Lakes Heritage; veterinary-approved, sensitive Lakes Pioneer; all-natural, hypoallergenic Lakes Established; our balanced Super Premium cat food; and our nutritious Wild Bird Food, Chicken Feed, and Duck Food. We hope you and your pets love them as much as we do.
Kontaktuppgifter
Station Road, CA7 9AX, Wigton, Storbritannien
- 01697 341007
- www.wcfpetandequestrian.co.uk
3,5
Medel
68 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Amazing people
My experience was the best, such lovely ladies in Carlisle store always happy to help and will help you with anything and everything x
13 september 2023
Omdöme utan inbjudan
Great service fast delivery
28 juli 2023
Fast efficient service and delivery
25 juli 2023
Wonderful shop
Wonderful shop, very friendly staff, excellent choice of everything for pets and horses. Not like your standard pets at home!
23 juni 2023
Omdöme utan inbjudan
Excellent service
27 april 2023
Claughton Staff Are very knowledgeable and…
Claughton Staff very knowledgeable and friendly, always received exceptional service too
12 april 2023
Omdöme utan inbjudan
Ordered online but then decided to…
Ordered online but then decided to collect from Wigton Branch. Decided not the right dog food made a mistake when ordering but staff at Wigton extremely helpful and changed product for the correct one
20 april 2023
Easy to order
28 mars 2023
Great phone service
I was disappointed to learn that my Kendal branch has closed. I called the phone number on the website to check that my layers pellets were the usual ones - WCF's own is apparently also called Country Tucker, as the very helpful person who called me back verified. I'm glad my hens can still have their favourite feed, but now it costs me £4.95 extra in delivery charges. :(
22 mars 2023
Omdöme utan inbjudan
Good selection
I always use WCF for grain free products for my dog, there’s always a large selection of products.
5 mars 2023
After experiencing a problem with the…
After experiencing a problem with the delivery (one of the bags was damaged & contents spilled out). I telephoned Cockermouth branch & was put through to another department. Josh very kindly sorted the problem & my son who lives in Cockermouth, was able to collect a replacement bag from this branch.
8 december 2022
We didn't like payment methods…
We didn't like payment methods verification code sent to phone as number too long and too quick..had to resort to pay by PayPal
29 november 2022
Order has not arrived and I cannot get hold of anyone to help!!
Order has not arrived. Payment has been taken. There is no helpline telephone number or a customer service number to get help to track the parcel or resolve the issue if the courier can not locate the delivery. The online enquiry form will not send as there is something wrong with the server so I am at a loss as to how to deal with this - I have no dog food and have spent over £66, When the system works it is an excellent service which is very quick but when something goes wrong there is no help available. By the way I have emailed but no answer !
22 november 2022
Svar från WCF Pet & Equestrian
Dear Mrs Lindsay,
Thank you for taking the time to leave us a review. Please accept our apologies for the breakdown in service on this occasion. I understand that you have now spoken with a member of our team and that a replacement has been sent out. Customer feedback is very important to us and as such we will ensure that a telephone number and email address are available on our website going forward.
Thank you for bringing this to our attention.
Kind regards,
Katharine
Speedy delivery and great product.
9 november 2022
Easy website to use and product in stock
9 november 2022
Quick delivery,as described
Quick delivery,as described. Good as always. Good price deal.
29 oktober 2022
Easy to order and came quickly.
18 oktober 2022
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