TravelStaytion Omdömen 

184
TrustScore 4 av 5

4,0

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Great location, walkable into town , shame there was no booklet regarding area, WiFi etc, even though an email came through quickly

Företaget har svarat

Betygsatt 1 av 5 stjärnor

So ein Schande! Alles super gebucht über Hulidu. Travelstytion hat meine Trasaktion einfach nachträglich zurückgeschickt ohne Begründung und die Reservierung wieder storniert. Ich buche dort sicher... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

The accomodation was exceptional - very clean. Facilities was excellent. The apartment was within easy access to the local restaurants and supermarket. Easy access to the tourist attractions but you... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Use at your own risk. This company is okay with their host(s) using deceptive photography to falsely misrepresenting an accommodation. They will defend the host rather than the good and honest people... Se mer

Företaget har svarat

Företagsinformation

  1. Uthyrning av semesterbostad

Skrivet av företaget

TravelStaytion is one of the fastest growing holiday rentals platforms for professionally managed properties globally.


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

184 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 96 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,0

Alla omdömen

(184)

102 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Portimão condo

First time working with this company and they were fantastic! Condo was exactly as expected and their service was outstanding…definitely would use them again!

28 november 2025
Omdöme utan inbjudan
Logotyp för TravelStaytion

Svar från TravelStaytion

Dear Eric, Thank you very much for your kind review. We’re glad you enjoyed your stay and truly appreciate your feedback. We look forward to welcoming you again in the future.
Best Regards,
TravelStaytion

Betygsatt 5 av 5 stjärnor

Great location in the heart of Athens

Great location in the heart of Athens, next to restaurants and bars! The room was very clean and cozy. Totally recommend!

11 november 2025
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Svar från TravelStaytion

Dear Evan,
Thank you so much for your wonderful feedback! It was a pleasure hosting you, your recommendation means a lot to us. We hope to welcome you again soon!
Best regards,
TravelStaytion

Betygsatt 5 av 5 stjärnor

Great accomondation

Great accomondation, clean apartment, loved the location and the whole experience in total!

1 november 2025
Omdöme utan inbjudan
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Svar från TravelStaytion

Dear Aristotelis,
Thank you very much for your wonderful review. We are delighted to hear that you enjoyed your experience with us. It was a pleasure hosting you, and you are always welcome back!
Best Regards,
TravelStaytion

Betygsatt 5 av 5 stjärnor

Lovely stay at Hill Cottage

Lovely stay at Hill Cottage. It was perfect location to meet up with our friends who live in Haworth. Great cottage, all what we needed. Clean and spacious too. Would definitely love to stay again.

23 november 2025
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Svar från TravelStaytion

Dear Lisa, Thank you for your amazing 5-star review! We’re so happy to know you enjoyed your experience with us. Your kind words truly make our day. We can’t wait to welcome you back!
Best Regards,
TravelStaytion

Betygsatt 5 av 5 stjärnor

Fantastic apartment

Fantastic apartment!

Don’t be put off by the look of the outside of the building, inside it’s clean and comfortable. A great little kitchen, a sitting room big enough for the five of us and two double rooms and a sofa bed. All comfortable and beautifully presented.

The provider has fantastic communication and was on hand when we needed them, highly recommend.

15 november 2025
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Svar från TravelStaytion

Dear Vicki,
Thank you so much for your amazing 5-star review! We're thrilled to hear you had such a great experience. Your support truly means the world to us, and we can't wait to welcome you back again soon!
Best Regards,
TravelStaytion

Betygsatt 5 av 5 stjärnor

Great location

Great location, very clean cabin.

19 november 2025
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Svar från TravelStaytion

Thank you very much for your wonderful 5-star review Tom!
We truly appreciate your feedback and are delighted to know you had such a positive experience with us. It was a pleasure hosting you, and we look forward to welcoming you again in the future.

Best regards,
TravelStaytion

Betygsatt 1 av 5 stjärnor

I have never been treated so poorly…

I have never been treated so poorly when trying to rent a property. Tried to book and pay for a beautiful chalet in Megeve. Initially, my questions were answered, so we were finally ready to book. Tried to contact TravelStaytion for help with paying by credit card, but never received any responses via chat as well as email in this regard. Subsequently, spent an hour with our credit card company to make sure the payment would go through as it had been flagged for fraud to protect us. Finally got our payment to go through, only for TravelStaytion to cancel our booking due to high fraud risk on their end. Multiple communications with Marriott as well as with TravelStaytion agents, to no avail other than a canned response about high fraud risk even though I tried to find out what type of payment would work instead of my Visa credit card. TravelStaytion would not provide any alternative means to pay for the booking and basically refused to rent to us. Wow. Wonder if the owner knows that he is losing out on this money. No customer service whatsoever, so our group has decided to rent another property instead, taking this huge red flag as a sign of troubles to come - so guess we are glad this happened after all.

Update: Based upon the fact that you have had some pretty negative reviews, including cancellation right before guests were to arrive, again, I am glad this happened sooner rather than later. I will note that we did find out that the property was listed at higher prices elsewhere, including when our travel agent used his sources to locate pricing on this property. So despite what you say is potential fraud (which makes no sense at all - you are getting paid via a well-known credit card & I had asked what other means of payment would make you happy, but was shut down with the same canned response as you have responded here), I believe very strongly that you simply wanted to charge more money or that you posted the wrong price or forgot to change it & instead of letting me know the truth, you decided to not allow me to rent the chalet at all. Again, given the lack of service & distrust that we now have for your company, we are glad this happened because who knows what kind of horrible service would have happened later if we had booked with you. We have booked a different chalet through our travel agent, who we know will take care of us. Funny how there wasn't any potential fraud yet we used the same exact credit card to pay. We literally had no problem whatsoever with this other company & the amenities are so much better. We had been debating between these two properties. I guess our questions were answered. Again, we are glad this happened right away so we could still book another property in time.

I note that my review is HIGHLY accurate. I do not appreciate you continuing to insult me first by saying the transaction was potentially fraudulent - it was not, and now saying that my review may not be accurate. You are the ones who are not being accurate. Believe me, I will spread the word about the terrible service & treatment we received, as is my right.

17 november 2025
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Svar från TravelStaytion

Dear Emily,
Thank you for your recent feedback. We wish to express our sincere apologies for any dissatisfaction
As previously communicated through all available channels, including both telephone and email correspondence, our payment provider identified your transaction as potentially fraudulent. In accordance with our security and compliance policies, which we are required to uphold ,we were therefore unable to proceed with your request.
We regret any inconvenience this situation may have caused. However, the safety and security of all parties involved remains our highest priority. In light of these circumstances, we respectfully note that the review may not be accurate.
We would be pleased to assist you with any future inquiries and sincerely
Kind regards,
TravelStaytion

Betygsatt 5 av 5 stjärnor

More than we expected

We stayed there 2 nights and it was a good experience. They had everything you need packed away in the compact space of the container. It is actually amazing that they could get so much into that space to make it comfortable to stay in.

13 november 2025
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Svar från TravelStaytion

Dear Luke, Thank you so much for your wonderful feedback! We are delighted to hear that your stay exceeded your expectations and that you found everything you needed in the space. We hope to welcome you back again soon for another enjoyable stay!

Best regards,
TravelStaytion

Betygsatt 4 av 5 stjärnor

Good central location

The visit did not start well because thegiven address was incorrect - 25, not 35. This meant we missed our scheduled handover of the keys and then had to wait around to get them.
Once this was out of the way we found the apartment totally suited to our needs. Air con, small kitchen, two large bedrooms and central. Everything was clean and all essentials provided.

16 oktober 2025
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Svar från TravelStaytion

Dear Brian,
Thank you for your feedback and for taking the time to share your experience. We’re glad to hear that you enjoyed the apartment and found it well-equipped and comfortable.
We appreciate your understanding regarding the address issue and are happy that the rest of your stay went smoothly. We hope to welcome you again soon!
Kind regards,
TravelStaytion

Betygsatt 5 av 5 stjärnor

Any questions I had got an immediate…

Any questions I had got an immediate response. Check in was easy, room was clean & stocked with everything we needed. Complex was quiet, with easy access to shopping

1 november 2025
Omdöme utan inbjudan
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Svar från TravelStaytion

Dear John, thank you so much for your kind feedback! We’re delighted to hear that you had a pleasant stay and that everything met your expectations. We truly appreciate your kind words and hope to welcome you back again soon!
Kind regards,
TravelStaytion

Betygsatt 1 av 5 stjärnor

Le profit domine vos vacances

Réservation via un prestataire, paiement en ligne effectué le jour même (1899€...)
Le lendemain, mail d'annulation d'un employé en Grece...pour annoncer que le logement est en cours de rénovation et que la réservation ne peut être honorée !
Mais ce logement est toujours disponible auprès d'autres prestataires,et même sur le site travelstaytion a un prix nettement plus élevé. Les CGV leur permettent tout, soyez prudents.
Mon compte est débité, l'engagement de remboursement l'est également bref...grosse déception pour de grosse boulette non avouées pour un max de profit.
Le client doit toujours respecter les règles, eux ils peuvent les déjouer avec les conditions dans les petites lignes...

31 oktober 2025
Omdöme utan inbjudan
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Svar från TravelStaytion

Dear Christophe,
Thank you very much for taking the time to share your feedback with us. Please accept our sincerest apologies for the disappointment and inconvenience caused by the cancellation of your reservation. Regrettably, the property became unavailable due to unforeseen circumstances that were beyond our control, and we are truly sorry for any frustration this may have caused.
We acted promptly to issue a full refund, hoping to minimize the disruption to your plans. Please know that we value your comments, as they help us improve both our service and guest experience. We genuinely hope to have the opportunity to welcome you in the future under much better circumstances.
With kind regards,
TravelStaytion

Betygsatt 5 av 5 stjärnor

What a view to wake up to

What a view to wake up to, having breakfast on the balcony overlooking the lake was truly breathtaking. This property is just a short walk from the center of Bellagio. Apartment is clean with everything you need.

25 oktober 2025
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Svar från TravelStaytion

Dear Justin,
Thank you very much for your kind review. We truly appreciate your feedback, and it would be our pleasure to welcome you again in the future.

Best regards,
TravelStaytion Team

Betygsatt 5 av 5 stjärnor

Great support offered by the people I…

Great support offered by the people I called

7 augusti 2025
Omdöme utan inbjudan
Logotyp för TravelStaytion

Svar från TravelStaytion

Dear Seb,
Thank you so much for your kind feedback!
We’re delighted to hear that our team was able to support you effectively. Your satisfaction is our top priority, and we truly appreciate you taking the time to share your experience.
We hope to assist you again in the future!

Best Regards,
TravelStaytion

Betygsatt 4 av 5 stjärnor

Bel endroit

Bel endroit. La maison est cosy.
Très jolie vue sur le village.
Cuisinière et four petit.
L'accès à la maison est un peu surprenant. Petit sentier pas très bien entretenu. Éviter des valises trop lourdes.

17 oktober 2025
Omdöme utan inbjudan
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Svar från TravelStaytion

Dear Arlette,
Thank you for your feedback. We are pleased to hear that you enjoyed your stay.
We also appreciate your comments regarding the kitchen appliances and the access path, and will take them into consideration for future improvements.
We hope to have the opportunity to welcome you again.
Best Regards,
TravelStaytion

Betygsatt 5 av 5 stjärnor

Great appartement with a nice terrace…

Great appartement with a nice terrace in the city center.

9 oktober 2025
Omdöme utan inbjudan
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Svar från TravelStaytion

Thank you for the awesome review, Niklas ! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you. Best Regards, TravelStaytion

Betygsatt 1 av 5 stjärnor

Sorry not sorry.

Sorry not sorry.
1 we were not able to get into our appartment at the promised time.
2 the internet promised was not working.
3 the parking stated in the add, was an offer to book a garage a thirty minute walk away from the apartment.
Travelstation dismissed every complaint, with bad excuses. “We did not inform, them about our arrival time, and make that an excuse for not being ready on time. They clearly stated a timeslot in our info mail. The internet suddenly was said to be not operational, despite the information in the mail. The parking was not included despite the app indicating it.
The do not take responsibility for what they promise.

12 oktober 2025
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Svar från TravelStaytion

Dear Morten,
Thank you very much for taking the time to share your feedback regarding your recent stay. We are truly sorry to hear that your experience did not fully meet your expectations.
Please allow us to kindly clarify that the information concerning the Wi-Fi and parking options was accurately presented in the property’s listing description. We understand, however, that this may have caused some misunderstanding, and we sincerely regret any inconvenience this might have created.
As a gesture of goodwill, our local team was pleased to offer a complimentary late check-out, and we hope this provided some additional comfort during your stay.
We genuinely appreciate your comments, as they help us continue improving both our communication and the guest experience. Should you wish to discuss your stay further, we remain at your full disposal.
Warm regards,
TravelStaytion

Betygsatt 5 av 5 stjärnor

Home away from home

I had a great experience at Hono Kai resorts on Maui. It was a cute little vacation rental just small enough for me with a kitchen, living room, bath and bed. It was cozy, clean, quiet, and the ocean sounds made it great for sleep. Air conditioning allowed for cool air on very hot days. The resort is very close to the Maui Oceanarium, shops, gas if you drive, bus transit, coffee cafes, activities and entry into the highway is super close if you drive. I loved staying here.
~Kiana

3 oktober 2025
Omdöme utan inbjudan
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Svar från TravelStaytion

Dear Kiana, thank you very much for your kind review. We are delighted to hear that you had a wonderful experience. Your feedback is truly appreciated, and we look forward to welcoming you back in the future.

Kind regards,
TravelStaytion

Betygsatt 5 av 5 stjärnor

Superb stay

Super clean, very comfortable, great location (15 minute walk to Acropolis ), 200 ft from restaurants, market, produce market on Fridays, easy entrance- perfectly lovely 💕just bring salt and pepper

3 oktober 2025
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Svar från TravelStaytion

Dear Kirston, Thank you so much for your lovely review! We hope to welcome you back again soon. Best Regards,
TravelStaytion

Betygsatt 5 av 5 stjärnor

2nd time staying here

2nd time staying here. It was clean and in a great location.

3 oktober 2025
Omdöme utan inbjudan
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Svar från TravelStaytion

Dear Esporonza, thank you so much for staying with us again and for sharing your kind feedback! It’s always a pleasure to welcome returning guests, and we hope to see you again soon!
Best Regards,
TravelStaytion

Betygsatt 5 av 5 stjärnor

Lovely Villa in a great location

We had a lovely week long stay at a Villa Clio. The villa had a pool and BBQ which we made good use of and there were also many local restaurants within 20-30 mins walking distance for great food. The location was close to many amenities and the cove was great for snorkelling and the nearby Garakas Beach had a great beach and crystal clear water. Nicole was really responsive when we messaged her with a couple of questions and recommended a great local restaurant and a supermarket to get BBQ coals from.

27 september 2025
Omdöme utan inbjudan
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Svar från TravelStaytion

Dear Ak, Thank you for your lovely review!
We’re glad you enjoyed your stay and had a great time at the villa and nearby areas. We hope to welcome you back again soon!

Best regards,
TravelStaytion

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