Website promised vouchers in 30 minutes. And whilst the account set up was quick, the vouchers didn't turn up (paid £116 for a friends 60th birthday present). Emailed the team, no response.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
It arrived very quickly and packaged well Good quality but unfortunately I am unable to give it as a gift. I read that its 20 characters but it let me write "love always from Glen" but when it came it... Se mer
I was horrified to discover that I had ordered £150 of goods when I was only expecting to pay £20 or so But I must say l have had very positive feedback when I questioned my issue and I am keen t... Se mer
I think the best review you can give a company is when something goes wrong as can happen it is how they resolve the issue. Dylan on their customer service line was polite and really helpful and solv... Se mer
Företagsinformation
Skrivet av företaget
Wedding Gifts, Anniversary Gift Ideas, Good Birthday Presents, Unusual Mothers Day Gifts, New Baby Gifts, Christmas Gifts for Women Men, Him, Her. Fast Delivery
Kontaktuppgifter
41-45 High Street, CB10 1AR, Saffron Walden, Storbritannien
- customerservices@thegiftexperience.co.uk
- www.thegiftexperience.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 19 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Nice photo-frame for a gift
Nice photo-frame for a gift, well-designed.
I’ve used Gift Experience many times & always found what I’m looking for.
Great company, recommend 👌
Nice & easy purchase & voucher sent…
Nice & easy purchase & voucher sent back to email immediately.
Will definitely use The Gift Experience again.
I have just received my order and…
I have just received my order and unfortunately I am very disappointed it’s supposed to be a mantel clock but the clock is so small it would be nearly impossible to read unless you are very near it also the writing is difficult to read because it’s at the back I don’t think I’ll be buying anything else from you
I ordered a gift on 7th of May and I’m…
I ordered a gift on 7th of May and I’m yet to receive it at time of writing 18th of May don’t purchase anything from this company if you need it in a hurry
After contacting customer service I received a reply a day later apologising and promised to get back to me after contacting supplier I still have no communication
A lovely personalised Anniversary gift
The website was easy to use and was able to personalised the gift I wanted. It arrived fairly quickly and was well packaged.
Searching for a gift for my brother's…
Searching for a gift for my brother's 70th birthday.
Found the absolute perfect light.
Beautiful product delivered on time.
Would highly recommend.
Lovely gift for my sons baptism
Lovely gift for my sons baptism. Arrived promptly. Highly recommend
Gift is beautiful
Gift is beautiful. Better than expected. Arrived in good time.
Great experience
Great experience, excellent service and a gift very well received
Not a High Quality Product (Plastic frame & Plexiglass)
I wasn't provided with an update for when the product was shipped so I had to chase them for an update. Then, no one responded to my email within 48 hrs (as promised on the website). When I did reach them over the phone, they advised that they did email me, but I never received the email.
Also, the frame this anniversary gift comes with is quite low quality. I guess the price reflects this, but I would be willing to pay a bit more for a frame that was a bit more substantial (e.g., actual wood frame with actual glass).
As it stands, what this comes with is a plastic frame with clear Perspex or plexiglass which isn't what I would call a quality product. Thus, I now have to source a decent frame.
No reply from customer services
I accidentally put my home address in for delivery instead of where I needed it to go. I realised as soon as the order was complete, so I emailed their customer services to ask for the address to be corrected. I got no reply at all, despite several attempts to contact them. We then had to go away for a few days, at which point the delivery came to my address and was left out in the rain (Royal Mail's fault). I now have the problem of forwarding the gift to the correct place. It has missed my nephew's birthday, which is just a bit annoying. I won't be using this company again.
Unhappy
The website was not easy to use. I managed to purchase two of the same item, as neither time at the basket stage did it say funds taken. I only found this out by looking at my bank account
They have offered to refund one but not happened yet & it did seem a lot of trouble for them & they thought it was my fault.
I will not be using this website again.
Gift case was damaged but they replaced…
Gift case was damaged but they replaced the box within 48 hours! Great!
Wide variety of items
There was a nice selection of items at a reasonable price and delivery was fast.
Perfect gift for 60th wedding…
Perfect gift for 60th wedding anniversary. Arrived promptly, well packaged. Excellent service.
Don't make promises you can't keep.
I ordered a hamper for a 80th birthday present and paid extra to ensure the delivery was on March 16th. It did not arrive on March 16th. After several phone calls it failed to arrive on March 17th. I was given profuse apologies and eventually it turned up n March 18th. He won't have another 80th birthday. I won't be using this firm again
Great service from beginning to end
Was a very easy transaction and the personalisation was done to perfection. Very happy with my purchase.
Simple to view and order
Simple to view and order, straightforward to state engraving request.
Transaction was seemless, arrived quickly
I bought the indoor skydiving for my…
I bought the indoor skydiving for my niece's birthday. She is really looking forward to it.
Buying the experience was easy and because it was discounted it was very reasonable.
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