Harrods Omdömen 5 910

Alessandra at the Charlotte Tilbury counter helped me today. She was brilliant. So knowledgeable with lots of great advice. I had been thinking about buying a foundation for a while but found the choice quite overwhelming so it was great to have it all explained. I am so happy with my purchases and will definitely be back again. Thankyou .

Our family had a brilliant shopping experience at Harrods. My daughter was over the moon with her new Jellycat — the range was huge, beautifully displayed, and the staff couldn’t have been more helpful. We also picked up some strawberries that turned out to be the best we’ve ever tasted, unbelievably sweet and fresh. To top it off, the pastries and cakes were exceptional, the kind you think about long after you’ve finished them. It was one of those visits where everything just felt spot‑on, and we’ll definitely be back.

I had a great experience with Koko in Bobbi Brown who did a makeup session for me and my two bridesmaids. She was amazing at picking the right shades of foundation and concealer and was absolutely lovely. I loved the eye makeup she did for me and it all felt weightless and natural, not at all cakey. If you want a natural look this is the place to go

I was really pleased to served by Mina in Newcastle Harrods beauty.I bought Double vanilla Guerlain perfume.

Joseph was incredibly helpful and he is the most knowledgeable person who has helped me when purchasing fragrances. It’s clear that Joseph has a passion for fragrances and his ability to recall the notes for each fragrance we talked about was amazing. What’s more amazing is that we weren’t talking about one brand or house, and his knowledge spanned across the whole variety on offer. Furthermore, Joseph’s knowledge on the history of each brand/house is second to none, and he was able to recommend and link fragrances from a variety of brands to what I like and look for. I had a brilliant experience with Joseph and I’m sure everyone he helps would say the same. A credit to the company.

Fantastic trip to Harrods beauty Chester. The ladies on the Creed counter were fantastic we had a wonderful experience and came away with two wonderful signature scents to enjoy. Highly recommended.

Food hall, Rotisserie.. after reopening, the service & quality of food went down , and prices went up for smaller portions and disappointing quality & service..

I was served by Laura who was very knowledgable on the many fine fragrance options available (she also helped register me for Harrods MyBeauty on my phone) once I’d settled on my pick she kindly supplied a discovery set and some samples of other fragrances for future purchases. Thank you :)

On my visit to H Beauty in Gateshead Metro Centre I was greeted with a welcoming smile in the Guerlain section by Mina. I was looking to purchase Habit Rouge fragrance and Mina not only sprayed samples of all HR fragrances but many others as well. Mina was extremely helpful, friendly, professional and very patient, taking me through various different fragrances. I ended up buying 3 fragrances in total. I was extremely pleased and very satisfied with the service I received and the fragrances I bought, and would gladly recommend H Beauty Metro Centre Guerlain department to anyone looking for quality fragrances and excellent service.

Went into the Hbeauty store at Gateshead looking for the viral Chanel fresh water tint and was greeted by Elizabeth who was absolutely lovely she struck up a conversation immediately with my informed me she had my shade in stock which I was surprised about as it’s completely out of stock every where online. She provided me with extra assistance when I spotted more products I had heard about but loved the look of. Unfortunately the other product was out of stock but she was amazing in letting me know when a delivery was due so I didn’t waste a trip back. She was so chatty and clearly loved her job, she’ll be the reason I come back to Chanel for more beauty products! Thank you Elizabeth

Great place with numerous choices for the high end make-up brands. After looking for Sisley counter with foundation in Milton Keynes various shops and Canary Wharf Sisley I finally found it in H beauty MK. Great choice, wonderful and friendly service, highly recommend for everyone.

I received an immediate friendly welcome and was made to feel special throughout. The beauty consultants, Christine and Jane, are indeed a credit to Harrods and Estee Lauder.

My experience at Cartier was truly amazing. Bobby, my Client Advisor, assisted me for the second time and once again exceeded every expectation. He went above and beyond to find the exact item I was looking for, making the entire experience seamless, personal, and memorable.

What made this visit even more special was Bobby’s exceptional attitude and genuine care. He has a rare ability to make clients feel truly valued, and his professionalism perfectly reflects the elegance, sophistication, and excellence of the Cartier brand.

People like Bobby, with such a strong human touch, are what transform a shopping experience into something truly outstanding. He made my visit even more valuable, and I look forward to returning because of the remarkable service he provides.

it was so bad me and my family whet to the food hall and got a few things we paid but we thought the bag was free so as we go to leave the alarms go off and we were treated horribly by the staff they were very sarcastic and it was a very embarrassing experience instantly they took our food that I paid for and gave the receipt to prove but they would not let me buy the bag we have to wait for a gentleman to escort us to pay the for the bag and we were fine with that it was just the way we were treated

The team in the watch department are amazing and always try their best to get the watches you want and very helpful. Thanks Hina, Darren and Aisha.

As a Black rewards status customer at Harrods, I am absolutely delighted with the experience. The staff have always been welcoming, respectful, and attentive every time I visit. I feel genuinely valued and well looked after. Harrods truly treats their top-tier rewards customers with an exceptional level of care and professionalism. Highly recommend!

Federico made the best pepperoni pizza of my life while Gianluca and Damian entertained me with their charming conversation. I will definitely be coming back, highly recommend.

I was very disappointed by the system how the restaurants work because we were a group of three people and we wanted to have different kind of meals and had to seat separately. We couldn’t eat together even when we asked, so I ended up ordering a pasta for my partner from the Italian restaurant, and we had two ramen’s in the kinoya Ramen bar. This system definitely needs improvement at this price range.! The Ramen bar food was exceptionally good, but the whole experience was bitter by this disappointing experience. I had to speak at least three staff member who were explaining to me that the cross order only works if the restaurants are OK with that, and they always pointing to some other staff member who is responsible who ended up being not responsible for giving the answer if it’s possible or not so at the end, we spent almost 10 minutes just to figure out if it’s possible or not to eat together, which is ridiculous! The Ramen soup was very good , but the system is amateur for the seating ( at this price level)

After my visit to Brunello cucinelli in Harrods i was very lucky to be helped by Emma .. i was undecided about the jacket at the time but contacted Emma a few weeks later.. not only did she remember me but remembered the size of the jacket that i had tried on.. she then arranged to post it out to me… i was kept informed at every stage! Sooo helpful!! Why would i shop anywhere else!!

I visited H beauty for the first time and it was amazing. Karina was so helpful and helped me exactly as I had hoped. I wanted a brand new routine and she was able to help with what went wrong with my old routine, while also helping me to include some of the previous products I had purchased. She did not push any product and didn't pester me to buy anything as some employees do in other shops. Overall, a great experience and will definitely be visiting again!