Considering changing my car and wanted to see what Geely had to offer. Great customer service from Simon who showed me all the available options then took me on a test drive, pointing out the diff... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Arrived 5pm after work to view a Lexus I'd seen online. Stood in the entrance for a good 10mins, ignored by several staff who all saw me waiting. At least 3 walked right past me, without acknowled... Se mer
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Simon Mills and Jamie Lowe were excellent. We had a terrible experience with the previous company especially the after sales. Simon has helped build the bridge to redemption with showing us the new Ge... Se mer
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Just collected a brand new (to me) car from Sytner Select Nottingham. What a fantastic facility, yes you could find car cheaper but it’s unlikely you would get better quality. Staff were fantastic (th... Se mer
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Företagsinformation
Skrivet av företaget
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Kontaktuppgifter
Unit 1 Enterprise Way, NG2 1EN, Nottingham, Storbritannien
- 0115 934 1414
4,2
Bra
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
What excellent service yet again from…
What excellent service yet again from sytner select nottingham. I wish to mention Allen was delightful and went through the process with a warm personality and professionalism from beginning to end.
Also Jamie and Declan for all the advise which was clear professional and precise.
Great team Lovely Car...Thankyou. Mel.
21 april 2025
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Nottingham
Thank you for your kind words, Mel. We are delighted to hear that you had an excellent experience at Sytner Select Nottingham. Our team takes great pride in providing warm and professional service to our customers, and we are glad that Allen, Jamie, and Declan were able to assist you with your car purchase. We hope you enjoy your new car and thank you for choosing Sytner Select Nottingham. We look forward to serving you again in the future.
Allen at Sytner Nottingham is fab!
Allen at Sytner Nottingham has been absolutely incredible on the process of purchasing my new Ford Fiesta St Line! Customer service is absolutely top notch and they have done everything they possibly could to make the process smooth. 100% recommend these guys!
19 april 2025
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Nottingham
Thank you for your glowing review, Elisha! We are delighted to hear that Allen at Sytner Nottingham provided you with top-notch customer service during your purchase of a Ford Fiesta St Line. Our team takes great pride in ensuring a smooth and enjoyable experience for our customers, and we are thrilled that you had such a positive experience. We appreciate your recommendation and look forward to serving you again in the future. Thank you for choosing Sytner Select Nottingham.
Great experience
Went in just to look and found the perfect car. The guys Adam and Declan were very helpful and accommodating, managed to sort taking the car the same day with no real wait after signing papers. Was a lovely experience and it was definitely down to them two, would definitely buy and shop here again in the future.
18 april 2025
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Nottingham
Thank you for your kind words, Jamie. We are delighted to hear that you had a positive experience at Sytner Select Nottingham. Our team takes great pride in providing exceptional service to our customers, and we are glad that Adam and Declan were able to assist you in finding the perfect car. We appreciate your support and look forward to welcoming you back in the future. Thank you for choosing Sytner Select Nottingham.
Just bought a car from Sytner Select
Well structured process that made it simple to buy a car and well explained by Allen, Declan and Lisa.
Staff gave lots of helpful and detailed information at each step
8 april 2025
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Nottingham
Thank you for your positive review, Steve. We are delighted to hear that our team at Sytner Select Nottingham provided you with a well-structured and informative car buying experience. Our staff, including Allen, Declan, and Lisa, are dedicated to ensuring that our customers receive all the necessary information and guidance throughout the process. We are committed to providing a seamless and transparent experience for our customers, and we are glad that you found our team to be helpful and detailed. Thank you for choosing Sytner Select Nottingham.
We purchased a car in February
We purchased a car in February, slight issue with it however both Adam Townsend in Sales and Paige in service were very helpful in sorting it out, would definitely recommend them.
2 april 2025
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Nottingham
Thank you for your positive review, Jon. We are delighted to hear that you had a good experience with our team at Sytner Select Nottingham. We apologize for the slight issue with your car, but we are glad that Adam Townsend and Paige from our sales and service departments were able to assist you in resolving it. We take pride in providing excellent customer service and we are honored to have your recommendation. Thank you for choosing us for your car purchase. We hope to see you again in the future.
£99 reservation fee not worth the paper it’s written on !
I paid a £99 reservation fee for a car which according to the terms and conditions would be taken off sale for 48hrs or so I thought !
I tried to arrange a test drive only to be told that someone else was in a test drive in the car I’d reserved ! I argued that the car couldn’t be sold as I’d paid to reserve it but the salesman wasn’t interested.
I asked for his manager to contact me to discuss the matter only to be contacted by the same salesman to say he had sold the car!!!!!
How can this be allowed ? His excuse was that the other person was in negotiations when we first contacted them and lied that he’d told us they were on a test drive … all they were interested in was in a sale , no doubt if the people on a test drive hadn’t bought the car the reservation would have stood .
Just be aware your £99 reservation will only stand if no one else buys the car before you get chance !!!
30 mars 2025
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Nottingham
We are sorry to hear about your experience with our reservation process. We would like to invite you to contact our Head of Business, John Knowles, at johnknowles@sytner.co.uk to discuss this matter further. We value your feedback, Thank you.
First class facilities and excellent…
First class facilities and excellent staff product information, polite and efficient staff giving excellent advice and information.
30 mars 2025
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Nottingham
Thank you for your kind words, Roger. We are delighted to hear that you had a first-class experience at Sytner Select Nottingham. Our team takes great pride in providing our customers with excellent service and product information. We are glad that our staff was able to assist you in a polite and efficient manner. We strive to continuously improve and your feedback is greatly appreciated. Thank you for choosing Sytner Select Nottingham. We look forward to welcoming you back in the future.
Very friendly staff- and no pressure to…
Very friendly staff- and no pressure to buy which was a good approach . Allen was great, very approachable when it came time to view the car which was a used electric Mini.
Test drive was good a brief explanation of the car specifications which was helpful.
Declan (Allen’s manager) took time to explain deals and gave us a good offer on a complete package.
I would definitely buy from these guys again.
23 mars 2025
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Nottingham
Thank you for taking the time to leave us a 5-star review, Robert. We are delighted to hear that you had a positive experience at Sytner Select Nottingham. Our team takes pride in providing a friendly and pressure-free environment for our customers. We are glad that Allen and Declan were able to assist you with your purchase and provide you with a good offer. We appreciate your kind words and look forward to the opportunity to serve you again in the future. Thank you for choosing Sytner Select Nottingham.
Jamie & Alan 2 guys sorted evry thing…
Jamie & Alan 2 guys sorted evry thing out with no hassle made it easy and a pleasure to do business 👍👍
29 mars 2025
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Nottingham
Thank you for your kind words, Mark! We are delighted to hear that Jamie and Alan provided you with a hassle-free and enjoyable experience at Sytner Select Nottingham. Our team takes great pride in making sure our customers are satisfied with their car-buying journey. We appreciate your recognition of their efforts and we will be sure to pass on your compliments to them. Thank you for choosing us and we hope to see you again in the future.
First Class
First class service from Simon and Adam. A slick and professional customer service from walking into the showroom through to being handed the keys of my new car. Thank you!
29 mars 2025
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Nottingham
Thank you for your glowing review, Mrs. George. We are delighted to hear that you had a first-class experience with Simon and Adam at Sytner Select Nottingham. Our team takes great pride in providing slick and professional customer service from the moment you step into our showroom to the moment you drive away in your new car. We appreciate your kind words and look forward to welcoming you back in the future. Thank you for choosing Sytner Select Nottingham.
Dodgy Scums!
CarShop NOTTINGHAM (now calling themselves Sytner Select). A salesperson named Jack sold me a faulty BMW for £10K. Only had the car for 2 weeks and started to have issues with a LIM Failure fault and then a day later all the functions on the steering wheel stopped working. A week into driving the driver side mirror fell out and I had to get that fixed at my local garage. The hand break is loose, air pressure wheel sensor is faulty, oil leak, etc.
You put trust in a company to sell safe and reliable cars, which are roadworthy. It’s shameful and incompetent that Sytner would allow sell unsafe vehicles. DO NOT BUY A VEHICLE FROM THESE ROGUE TRADERS.
19 april 2024
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Nottingham
Dear RB, we are sorry to hear about your disappointing experience with the vehicle purchased. We appreciate your feedback and understand how frustrating it must be to encounter multiple issues shortly after purchase. It is always our aim to provide safe and reliable cars to all customers, and we regret that this was not your experience. Your comments are taken seriously and help highlight areas where improvements are required. Thank you for bringing this to our attention.
Awful: Nottingham branch
Nottingham branch: Car broke down just inside 6 month mark, meaning under consumer law they need to show there was no fault when they sold it. Despite repeated pleas to support me and promises they would call me back they didn’t return calls and now have refused to help, telling me no further response will be provided because now they are OUTSIDE the 6 month mark.
Want to see how awful things are…? Go to their showroom on a Saturday and talk to the people they tuck away in the service area and ask the about their experience… when I had a week of no response and turned up on their doorstep to make them talk to me it was enlightening!
Avoid Sytner and save yourself a headache, especially if you are a carer for a vulnerable person (which equally seems to make no difference).
15 februari 2025
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Nottingham
Dear Andrew, we are sorry to hear about your disappointing experience with our Nottingham branch. We understand how frustrating it can be when a vehicle issue arises within the initial months of purchase. Your concerns regarding communication and support are taken seriously, and we apologise if you felt let down, especially given your circumstances as a carer. We appreciate your feedback as it helps us reflect on areas needing improvement to ensure a better experience for all our customers in the future.
Flawless customer service from start to…
Flawless customer service from start to finish by Kierran in Bodyshop. Communication and workmanship was first class…highly recommended.
3 mars 2025
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Nottingham
Thank you for your kind words, Steve. We are delighted to hear that Kierran provided you with flawless customer service and that you were impressed with our communication and workmanship. We strive to provide the highest level of service and we are honoured to have your recommendation.
Excellent customer service
Arun and Adam were extremely helpful they put up with all my questions and requests and made sure collection was an extremely smooth transaction would definitely recommend well worth the 350mile journey to collect.
22 mars 2025
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Nottingham
Thank you for taking the time to leave us a 5-star review, Alexandria. We are delighted to hear that Arun and Adam provided you with exceptional service during your visit to Sytner Select Nottingham. Our team takes great pride in ensuring a smooth and hassle-free experience for our customers, and we are glad that this was reflected in your recent transaction. We appreciate your recommendation and are honoured that you were willing to travel 350 miles to collect your vehicle from us. Thank you for choosing Sytner Select Nottingham.
The customer service was excellent from Knate
The customer service was excellent from start to finish. Knate was very helpful, accommodating and knowledgeable. Always kept me updated throughout the buying process and even though I had a lot of questions, nothing was ever too much. Thank you very much. Love the car
20 mars 2025
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Nottingham
Thank you for your kind words, Mark. We are delighted to hear that you had an excellent experience at Sytner Select Nottingham. Our team takes great pride in providing exceptional customer service, and we are glad that Knate was able to assist you with your purchase. We appreciate your trust in us and are happy to hear that you love your new car. We hope to see you again in the future for any of your automotive needs. Thank you for choosing Sytner Select Nottingham.
Great experience from start to finish
Great experience from start to finish. The sales man Normunds Allens wasn't too pushy and answered and sorted and questions and query's we had. Very pleased with our new car
20 mars 2025
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Nottingham
Thank you for taking the time to leave us a 5-star review, Al Macfarlane. We are delighted to hear that you had a great experience with us at Sytner Select Nottingham. Our team strives to provide a hassle-free and informative car buying experience, and we are glad that Normunds Allens was able to assist you with any questions or concerns you had. We hope you enjoy your new car and thank you for choosing us. We look forward to serving you again in the future.
Car Purchase
Great experience purchasing new vehicle - thanks to Alan for making purchase easy and seamless
6 mars 2025
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Nottingham
Thank you for your kind words, Sally. We are delighted to hear that you had a great experience purchasing your new vehicle at Sytner Select Nottingham. Our team takes pride in making the process easy and seamless for our customers. We will make sure to pass on your compliments to Allens for his exceptional service. We hope you enjoy your new vehicle and we look forward to seeing you again in the future. Thank you for choosing Sytner Select Nottingham.
I had a nice experience at Sytner
I had a nice experience at Sytner. From my first visit, Lisa provided excellent service, getting straight to the point with my request.
Later, Deen took great care of me, keeping me updated on my car's progress with regular phone calls.
I really appreciate the attention and care of the team and am happy with my new car!
21 februari 2025
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Nottingham
Thank you for your kind words, Leticia. We are delighted to hear that you had a pleasant experience at Sytner Select Nottingham. Our team takes great pride in providing excellent service and we are glad that Lisa and Deen were able to assist you with your car purchase. We appreciate your recognition of their efforts and we hope you enjoy your new car. Thank you for choosing Sytner Select Nottingham and we look forward to serving you again in the future.
Great place to buy a car from
Great place to buy a car from, first class service and a fantastic salesman in Ethan Ward, he made me feel comfortable and at home from the start and came up with a great deal, excellent
5 mars 2025
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Nottingham
Thank you for your glowing review, Mr Trigg. We are delighted to hear that you had a positive experience at Sytner Select Nottingham. Our team takes great pride in providing first-class service to all our customers, and we are thrilled that Ethan Ward was able to make you feel comfortable and at home during your car-buying journey. We are also pleased to hear that you were able to secure a fantastic deal. Thank you for choosing us and we hope to see you again in the future.
Very happy with the service they…
Very happy with the service they provide and no pushy sales. Deen was very informative and friendly. Would definitely buy again from there.
28 februari 2025
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Nottingham
Thank you for your kind words, Ian. We are delighted to hear that you had a positive experience with our team at Sytner Select Nottingham. Our aim is to provide excellent service without any pressure or pushy sales tactics. We are glad that Deen was able to assist you in a friendly and informative manner. It would be an honour to have you as a returning customer in the future. Thank you for choosing Sytner Select Nottingham.
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