Tom was brilliant throughout the whole session. We spent hours choosing the car, test driving them and then going through all the paperwork and Tom was patient, knowledgeable and had a good sense of... Se mer
Plats
Byt platsBolingbroke Way, BS34 6FE Bristol, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great service from Sytner. Very smooth and easy pick up of our new car. Very happy with the professional service we had especially from Joe Watson and Arriz Yaqub. Definitely recommend this company.
Very friendly and helpful place to visit. Lots of options and a variety of vehicles. Robbie and Zidah were fantastic, very knowledgeable and patient when it came to us making the right choice. They a... Se mer
Företaget har svarat
I have sent several messages including completing the contact form online and contact form to start a conversation over WhatsApp with no response to book a MOT and winter check. I then called today, a... Se mer
Företagsinformation
Skrivet av företaget
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Kontaktuppgifter
Bolingbroke Way, BS34 6FE, Bristol, Storbritannien
4,3
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Seamless experience
I called Sytner Select Bristol on a Friday and spoke to Jasmine Woodward, as there was a car I was interested in but wasn’t sure if it would be entirely suitable. Jasmine was really polite, took me through everything and booked me to test drive the next day. Jasmine made sure the car was freshly valeted and waiting ready for me when I got there. The test drive went great, everything was explained really well and made super easy for me. It would have taken a lot for me to push the button on such a big purchase but I loved the car, I felt at ease and I found the best payment option for me. Fantastic experience. Well done Jasmine!
28 mars 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Bristol
Thank you so much, Ashley, for your wonderful review. We’re delighted to hear that Jasmine provided such a polite and thorough service, making your experience stress-free and enjoyable. It’s fantastic that you felt at ease throughout the process and found the perfect payment option for your new car. Your kind words mean a great deal to us and Jasmine. We hope you enjoy every mile in your new vehicle and look forward to welcoming you back in the future.
Toby was brilliant
Toby was brilliant, really helpful and clearly knew his stuff. He made everything simple and straightforward. Great service all round.
28 mars 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Bristol
Dear Martin, thank you ever so much for your kind words. We’re delighted to hear that we provided you with such brilliant and straightforward service. It’s always our aim to make the entire process as simple and enjoyable as possible, so it’s wonderful to know this was your experience. Your feedback means a great deal to us and encourages the whole team to continue delivering excellent service. We truly appreciate you taking the time to share your thoughts. Warm regards from everyone at Sytner Select Bristol.
Great friendly staff
Start to finish the service was great, from enquiry and initial call, to arrival at site through to leaving. Both Dans were super friendly and helpful, guided me through the process and were both very amiable. Would recommend, even if you have to travel.
28 mars 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Bristol
Thank you, Alex, for your kind words and for taking the time to share your experience with Sytner Select Bristol. We’re delighted to hear that both Dans provided friendly and helpful service throughout your visit. It’s wonderful to know the process was smooth from start to finish and that you felt well supported. Your recommendation means a great deal to us, especially knowing you would travel for the experience. We truly appreciate your feedback and hope to welcome you again in the future.
Jamie has been brilliant..
Jamie has been brilliant... attentive, patient and efficient. Very impressed with our experience today SytnerSelect Bristol.
28 mars 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Bristol
Dear James, Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that Jamie was brilliant, attentive, patient, and efficient throughout your visit. It is wonderful to know that you were very impressed with your experience at Sytner Select Bristol. Your feedback is greatly appreciated and serves as a fantastic encouragement to the whole team. We look forward to welcoming you back in the future. Best wishes, The Sytner Select Bristol Team
Approached to buy a car in Sytner…
Approached to buy a car in Sytner select Bristol , the customer service was very good, follow up done perfectly. So happy for the service. Especially Joe, and manager Arriz is amazing in staff service and communication.
28 mars 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Bristol
Dear Denna, Thank you ever so much for your kind words and for taking the time to share your experience at Sytner Select Bristol. We are delighted to hear that Joe and Arriz provided you with excellent service and communication throughout your car purchase. It’s wonderful to know that our team’s efforts made a positive impression. Your satisfaction means a great deal to us, and we truly appreciate your support. We look forward to welcoming you again in the future. Best wishes, The Sytner Select Bristol Team
It was a really good experience…
It was a really good experience Alex,Alex and Harry were all very helpful.
28 mars 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Bristol
Dear Gwyn, Thank you very much for your kind words. We are delighted to hear that Alex, Alex and Harry were able to assist you so effectively and that your experience with Sytner Select Bristol was a positive one. It’s always our aim to provide excellent service and support throughout the entire process. Your feedback is greatly appreciated and motivates the team to continue delivering the highest standards. We look forward to welcoming you back in the future. Best wishes, The Sytner Select Bristol Team
Not a good service at Sytner Bristol
Not a good service at Sytner Bristol, I had my car MOT’d and opted for their ‘valet’ service, afterwards, which after we collected the car and got home, noticed that the outside’s was still dirty. They asked us to bring it back for them to redo the ‘valeting’. We did that today, but even after they rehashed the car it was still dirty in places. We spoke to one of the managers who told us it was only a ‘wash’ not a valet and the website was wrong, he didn’t offer anything to us after I pointed out all the dirty places, just said it’s a wash only and that was that. I shall defunct recommend this ‘wash’ to any of my friends.
24 mars 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Bristol
Dear Harry, We apologise that our service did not meet your expectations and for any confusion regarding the valet and wash. We appreciate your feedback and understand your frustration. We would like to invite you to contact our Service Manager, Nicola Berryman, at nicolaberryman@sytner.co.uk to discuss your experience further. Your satisfaction is important to us, and we hope to address your concerns directly. Kind regards, Sytner Select Bristol
The whole process was very smooth
The whole process was very smooth, I was made aware of everything. Everyone was very warm and welcoming.
23 mars 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Bristol
Dear Arsilan, Thank you very much for your kind words and for taking the time to share your experience with Sytner Select Bristol. We are delighted to hear that the whole process was smooth and that you felt well informed throughout. It is wonderful to know that our team made you feel warm and welcome, as we always strive to provide a friendly and professional service. Your feedback is greatly appreciated, and we hope to assist you again in the future. Best wishes, The Sytner Select Bristol Team
Absolutely amazing service from Arriz
Absolutely amazing service from Arriz, Joe & Chris getting me a new car. Could not fault them one bit.
21 mars 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Bristol
Dear Nathan, Thank you ever so much for your wonderful review. We are absolutely delighted to hear that Arriz, Joe and Chris provided you with such an amazing service and helped you find a new car without any issues. Your kind words mean a great deal to the team and serve as a fantastic encouragement. It’s always our aim to offer a seamless and enjoyable experience, and we’re thrilled that this was reflected in your visit. Wishing you many happy miles ahead!
Harry was really professional and…
Harry was really professional and knowledgeable. Really great service and happy with our purchase
21 mars 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Bristol
Dear Lewis, Thank you very much for your kind words. We are delighted to hear that Harry provided a professional and knowledgeable service, making your experience with Sytner Select Bristol a positive one. It’s wonderful to know you are happy with your purchase. Your feedback is greatly appreciated and serves as a great encouragement to the whole team. We hope you continue to enjoy your vehicle and look forward to welcoming you back in the future. Best wishes, The Sytner Select Bristol Team
Highly recommend Joe as a salesman
Highly recommend Joe as a salesman
He made the purchase of my new car
Seem less
He took the time to explain in detail all the functions etc
Best regards Ray
19 mars 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Bristol
Dear Ray, Thank you very much for your kind words and for recommending Joe as a salesman. We are delighted to hear that your car purchase was seamless and that Joe took the time to explain all the functions in detail. It’s wonderful to know you had such a positive experience with us at Sytner Select Bristol. We truly appreciate your feedback and hope you enjoy your new car for many miles to come. Best regards, The Sytner Select Bristol Team
Henry at the Bristol showroom was very…
Henry at the Bristol showroom was very helpful and answered all of our questions, which has helped us make an informed decision. We’re looking forward to picking up our new car.
18 mars 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Bristol
Dear Graeme, thank you very much for your kind words. We’re delighted to hear that Henry was able to assist you so thoroughly and provide the information you needed to make an informed decision. It’s wonderful to know you’re looking forward to collecting your new car. We hope it brings you many years of enjoyment and excellent motoring. Should you have any further questions in the future, please don’t hesitate to get in touch. Best wishes from all of us at Sytner Select Bristol.
Very good service and after care.highly…
Very good service and after care.highly recommended.
9 mars 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Bristol
Dear To Wing Wong, Thank you ever so much for your kind words and for taking the time to share your experience with Sytner Select Bristol. We are delighted to hear that you found our service and aftercare to be very good. Your recommendation means a great deal to us, and it is wonderful to know that our efforts have met your expectations. We truly appreciate your support and look forward to welcoming you again in the future. Best wishes from the team at Sytner Select Bristol.
From start to finish a fantastic…
From start to finish a fantastic experience . Incredible people , incredible customer service . I cannot fault them. Thankyou
16 mars 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Bristol
Dear James, thank you ever so much for your kind words. We are absolutely delighted to hear that your experience with Sytner Select Bristol was fantastic from start to finish. It means a great deal to us that our team’s dedication to excellent customer service made such a positive impression. Your appreciation truly honours the hard work we put in. We look forward to welcoming you back in the future and hope to continue exceeding your expectations. Warm regards from all of us.
I recently bought a car from Sytner…
I recently bought a car from Sytner Group and had a really great experience from start to finish. The whole process was smooth and stress-free.
Coby, who looked after me, was fantastic — really friendly, informative and genuinely helpful without being pushy. He took the time to answer all of my questions and made sure I felt confident about the purchase.
I’m absolutely delighted with my new car and really appreciated the excellent customer service. Thank you to Coby and the team for making the experience so easy and enjoyable. I’d definitely recommend Sytner to anyone looking for a car.
14 mars 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Bristol
Thank you so much, Zoë, for your wonderful review. We’re delighted to hear that Coby provided such friendly and informative service, making your car purchase smooth and stress-free. It’s fantastic to know you’re happy with your new car and that the whole experience was enjoyable. Your recommendation means a great deal to us. We truly appreciate your kind words and are grateful you chose Sytner Select Bristol. Wishing you many happy miles in your new vehicle!
Worst after sales I’ve ever…
Worst after sales I’ve ever experienced.
Never return calls and never return emails or WhatsApp messages.
My car which is covered by extended warranty is currently sat in the service department and has been for 2 weeks and counting for what is booked as a 7 hour repair. I’ve tried multiple times to get updated but responses takes days and when I do I get fobbed off!!
This is by far the worst experience I’ve ever had in over 30 years of motoring…….AVOID AVOID AVOID!!
13 mars 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Bristol
Dear Tim, We are truly sorry to hear about your disappointing experience with our after-sales service. This is certainly not the standard we aim to provide, and we apologise for the lack of communication and delays you have encountered. We would like to invite you to contact our Service Manager, Nicola Berryman, at nicolaberryman@sytner.co.uk, so we can better understand your concerns and work towards a resolution. Kind regards, Sytner Select Bristol Team
It was nice experience with good people…
It was nice experience with good people in the shop .Mr Alex and Anthony throughout the process and help me with all options. I will keep in my cars with same shop
13 mars 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Bristol
Dear Remya, Thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that Alex and Anthony provided you with excellent support throughout the process. It’s wonderful to know you felt well looked after and that you plan to keep your cars with us. Your satisfaction means a great deal to the entire team at Sytner Select Bristol. We look forward to welcoming you back in the future. Best wishes, Sytner Select Bristol Team
Service from Lauren was excellent from…
Service from Lauren was excellent from start to finish. Made buying the car easy
Thank you
12 mars 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Bristol
Dear Beth, Thank you very much for your kind words. We are delighted to hear that Lauren provided excellent service throughout your car buying experience and made the process straightforward and enjoyable. It’s always our aim to ensure every customer feels valued and well supported. Your feedback is greatly appreciated and will be shared with Lauren. We hope you are thoroughly enjoying your new car and look forward to welcoming you back to Sytner Select Bristol in the future. Best wishes, The Sytner Select Bristol Team
Awful company
Awful company. My partner and I arranged a viewing a week prior, the car came in damaged with a smashed headlight and stinking dirty. We put a deposit down anyway, say theyre going to fix it and all the scuffs on the alloys and we then find out through a HPI that its had crash damage undeclared to us which we then ring AND message about. Ring us back an hour later saying they've miraculously SOLD THE CAR despite our deposit being on it already. Dodgy asf would never go anywhere near them again.
4 mars 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Bristol
Dear Abbie, we are truly sorry to hear about your disappointing experience with Sytner Select Bristol. We understand how frustrating it must have been to find the car in that condition and to discover undeclared damage. This is certainly not the standard we aim to uphold. We would like to invite you to contact our Head of Sales, Chris Stone, at chrisstone@sytner.co.uk, so he can personally address your concerns and discuss the matter further. Thank you for bringing this to our attention.
A big shout out to Daniel at Bristol…
A big shout out to Daniel at Bristol Sytner, this wasn’t the smoothest of transactions (mainly due to train cancellations and my bank) but Daniel was superb and make the purchase a great experience. Highly recommend
6 mars 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Bristol
Thank you very much for your kind words and recommendation. We’re delighted to hear that Daniel was able to provide superb service despite the challenges you faced with train cancellations and your bank. It’s wonderful to know that he made the purchase experience a positive one for you. Your feedback is greatly appreciated, and we hope you continue to enjoy your new vehicle. Please do not hesitate to get in touch if you require any further assistance in the future.
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