Very friendly and helpful place to visit. Lots of options and a variety of vehicles. Robbie and Zidah were fantastic, very knowledgeable and patient when it came to us making the right choice. They a... Se mer
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Plats
Byt platsBolingbroke Way, BS34 6FE Bristol, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Good selection of cars. Not pushy sales team. No pressure or rush. Staff knowledgable. Easy “handover/collection”. Hannan is a competent and helpful sales team member
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Jasmine was extremely friendly yet professional. No hard sell just genuine honest help when helping us to find the right car to meet our needs. Dan was also really helpful in getting the car transferr... Se mer
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I have just purchased a Focus ST from Sytner Select and I found dealing with Zuzanna and Jake a pleasurable experience, would highly recommend this dealership. Many Thanks N G Ogborn
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Företagsinformation
Skrivet av företaget
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Kontaktuppgifter
Bolingbroke Way, BS34 6FE, Bristol, Storbritannien
4,3
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
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Very good customer service from start…
Very good customer service from start to finish from Joe, Arriz & Tom
Would definitely recommend
29 augusti 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Bristol
Dear Jason, Thank you very much for your kind words and for taking the time to leave such a positive review. We are delighted to hear that Joe, Arriz, and Tom provided you with excellent customer service from start to finish. It means a lot to us to know that you would definitely recommend Sytner Select Bristol. Your support and feedback are greatly appreciated, and we look forward to welcoming you again in the future. Best wishes, The Sytner Select Bristol Team
Tom was amazing help made buying a car…
Tom was amazing help made buying a car simple
29 augusti 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Bristol
Dear Mr Bryant, Thank you ever so much for your kind words. We’re delighted to hear that Tom was able to assist you so effectively and make the car buying process straightforward and enjoyable. It’s always our aim to provide a seamless experience for our customers, and feedback like yours truly brightens our day. We hope you are thoroughly pleased with your new vehicle and look forward to welcoming you back to Sytner Select Bristol in the future. Best wishes, The Sytner Select Bristol Team
Do not buy a car unseen from the Sytner…
Do not buy a car unseen from the Sytner Select of Bristol. I live 4.5 hours away and thought the brand/group could be trusted but apparently not. I purchased a Mercedes E class and asked all the right questions-does it have full service history, answer yes, but no it doesn't. Asked about accident damage, was told there was none, wrong, on Mercedes portal as been repaired but I'm not sure what or how much damage. It states been serviced to Sytner Select standard but my recent service highlights excessive play in the top camber ball joint which requires changing. Salesman was slow to respond to queries. Keep clear unless you can view in person
21 januari 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Bristol
Dear Mr Rudd, We are sorry to hear about your disappointing experience with your recent purchase. At Sytner Select Bristol, we strive to provide accurate information and quality vehicles, and it is regrettable that your expectations were not met. Your feedback regarding service history and communication has been noted. We appreciate you bringing these matters to our attention and understand your concerns about purchasing a vehicle unseen. Thank you for sharing your experience openly with potential customers.
Very happy with the service
Very happy with the service. Tom was very helpful getting the car in great condition for me to take away.
25 augusti 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Bristol
Thank you very much for your kind words, Ross. We’re delighted to hear that Tom was able to assist you and that the car was prepared to your satisfaction. Providing excellent service and ensuring our customers leave happy is very important to us. Your positive feedback is greatly appreciated and helps to motivate the whole team. We hope you enjoy your new vehicle and look forward to welcoming you back to Sytner Select Bristol in the future. Safe journeys!
How do you truly validate 5* reviews…
How do you truly validate 5* reviews when they are asked for whilst purchasing a card and feel pressured to provide one by the sales manager.
To then offer a 5* review and then receive such poor aftercare service.
If you can purchase a car from somewhere else I’d highly recommend that you do.
23 augusti 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Bristol
Dear Mr Fyfe, thank you for sharing your experience. We sincerely apologise if you felt pressured during the review process, as this is certainly not our intention. We also regret that our aftercare service did not meet your expectations. We aim to provide the highest standard of customer care at all times and are disappointed to hear this was not reflected in your experience. Your feedback is invaluable and will be taken on board for future improvement.
Good selection of cars
Good selection of cars. Not pushy sales team. No pressure or rush. Staff knowledgable. Easy “handover/collection”. Hannan is a competent and helpful sales team member
23 augusti 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Bristol
Dear JRP, thank you for your kind words and for taking the time to share your experience with Sytner Select Bristol. We are delighted to hear you appreciated our good selection of cars and found the sales team knowledgeable without feeling pressured. It’s especially pleasing to know that Hannan was helpful and competent during your visit. Your feedback regarding the easy handover process is much appreciated. We look forward to welcoming you back in the future. Warm regards from all at Sytner Select Bristol.
Poor customer service
I have been a customer of Sytner Select Bristol since 2021. Back when this was Carshop. Since Sytner Select took over this branch the customer service had been great until this year when I came to book my car in for its annual Service and MOT. It took me over a month to finally speak to someone, as I was getting no responses from the enquiry forms, WhatsApp or leaving telephone messages. Everything appears to be automated where you cannot simply speak to an advisor directly. After a month of attempts I was finally able to get a booking, they however booked a day I had not even asked for or even confirmed with me this was suitable. After finally getting a response after informing this date did not work for me, they revised the date to the day I had requested. This was done with a month in advance to ensure my booking was made before my MOT expiry. It is now a week away from this day and they call to tell me the day is no longer available due to One mechanic being out on that day. This has caused such an inconvenience and stress as now I risk having my MOT expire.
20 augusti 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Bristol
Dear L Powell, We sincerely apologise for the frustration and inconvenience you have experienced with booking your service and MOT. It is disappointing to hear about the difficulties in contacting us and the scheduling issues you encountered. We understand how important timely communication and reliable appointments are, especially when it concerns MOT expiry. Your feedback is truly valued, and we regret that your recent experience did not reflect the high standards we aim to provide. Kind regards, Sytner Select Bristol
Fantastic
Very friendly and helpful place to visit. Lots of options and a variety of vehicles.
Robbie and Zidah were fantastic, very knowledgeable and patient when it came to us making the right choice. They answered any questions we had with confidence and showed an abundance of knowledge. Would highly recommend Sytner select Bristol.
15 augusti 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Bristol
Dear Craig, Thank you very much for your kind words and for taking the time to share your experience at Sytner Select Bristol. We’re delighted to hear that Robbie and Zhida provided knowledgeable and patient assistance throughout your visit. It’s wonderful to know you felt confident in making the right choice with their help. Your recommendation means a great deal to us, and we truly appreciate your support. We hope you thoroughly enjoy your new vehicle. Kind regards, The Sytner Select Bristol Team
was great from start to finish
Lauren was great from start to finish. Very helpful and accommodating. Made buying my new car very easy and smooth
17 augusti 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Bristol
Dear Matt, thank you so much for your kind words. We’re delighted to hear that Lauren provided such a helpful and accommodating experience throughout your car purchase. It’s wonderful to know the process felt easy and smooth from start to finish. Your positive feedback means a great deal to us and Lauren alike. We hope you’re thoroughly enjoying your new car and look forward to assisting you again in the future. Best wishes from the entire Sytner Select Bristol team.
Don't trust the initial multipoint…
Don't trust the initial multipoint inspection. The brake fluid in the 2021 Audi Q5 we purchased was so old it was actually dangerous, the air con didn't work and after 9 months we still haven't received the warranty paperwork.
The "Full service history" was a lie as the car had patchy history at best and we've had to spend a lot of money putting things right. Would not recommend as they were more interested in selling the extended warranty than answering important questions. We travelled a long way to purchase the car and the whole experience was horrible.
15 december 2025
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Bristol
Dear Ollie, we sincerely apologise for your disappointing experience with your 2021 Audi Q5 purchase. We regret the issues you’ve encountered regarding the brake fluid, air conditioning, and incomplete service history. It is certainly not our intention to mislead or cause inconvenience, nor to prioritise warranty sales over addressing your concerns. We understand your frustration, especially after travelling a long distance, and appreciate your feedback as it helps us reflect on ways to improve our service.
I have just purchased a Focus ST from…
I have just purchased a Focus ST from Sytner Select and I found dealing with Zuzanna and Jake a pleasurable experience, would highly recommend this dealership.
Many Thanks
N G Ogborn
31 juli 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Bristol
Dear Mr Ogborn, Thank you very much for your kind words and for taking the time to share your positive experience with Zuzanna and Jake. We are delighted to hear that purchasing your Focus ST was a pleasurable experience, and it’s wonderful to know you would highly recommend Sytner Select Bristol. Your support means a great deal to us, and we wish you many enjoyable miles in your new vehicle. Kind regards, The Sytner Select Bristol Team
Excellent service
Excellent service, friendly, informed and polite; relaxed and enjoyable purchase.
8 augusti 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Bristol
Dear AJ, Thank you ever so much for your kind words and the fantastic five-star review. We are delighted to hear that your experience with Sytner Select Bristol was both relaxed and enjoyable. It is our pleasure to provide friendly, informed, and polite service to all our customers. Your positive feedback truly means a great deal to us, and we’re thrilled to have made your purchase such a pleasant occasion. We look forward to welcoming you again in the future. Warm regards, The Sytner Select Bristol Team
Bizarrely terrible customer service
I went to this dealer with my elderly parents who needed a small runaround, and we agreed a sales price on a Suzuki Ignis. Sales person Freya agreed it would be ready in about a week and agreed to deliver the car and collect dad’s car as part ex at the same time.
5 weeks later the car had still failed to arrive. No one rang with updates in the meantime, we had to call them, and they said they were waiting for parts, or didnt know etc. Finally, after 5 weeks, it appeared to be ready, and several pick up appointments were made - but Sytner just cancelled on the day, or on 2 occasions, just didnt show up without even a call. Throughout the process different staff gave different and often contradictory information, failed to follow up on agreements, and generally just didn’t seem bothered. It was as if they really just didn’t want to sell us the car.My parents cancelled in sheer frustration after over 5 weeks of this disrespectful treatment.
My parents found this all extremely stressful - both are dealing with very serious health issues and this has added considerable stress.
We will not be doing business with Sytner again and I do not recommend to anyone.
3 augusti 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Bristol
Dear Paula, we are truly sorry to hear about the distress caused to you and your parents. The experience you describe falls well below the standards we strive to maintain. Please accept our sincere apologies for the lack of communication, conflicting information, and the frustration caused by the delays. We understand how important reliable service is, especially given your parents’ health, and regret any added stress this situation has brought. Thank you for sharing your feedback.
Amazing experience! Very welcoming!
Lauren & Mark went over & above to look after us with our new car purchase and I cannot recommend them highly enough. The dealership had a great selection of vehicles & well worth our trip from London. Thank you so much!
4 augusti 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Bristol
Dear Theadora, Thank you ever so much for your wonderful review. We’re delighted to hear that Lauren and Mark went above and beyond to make your car purchase a great experience. It’s fantastic to know that our selection of vehicles lived up to your expectations and made your trip from London worthwhile. Your kind words mean a great deal to the entire team at Sytner Select Bristol. We hope you enjoy your new car and wish you many happy journeys ahead!
Joe managed to fix and compensate…
Joe managed to fix and compensate everything when others in the company maganged to make the whole process a lot more difficult and overall made the rest of the transaction a lot smoother and way more enjoyable
4 augusti 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Bristol
Dear Andraya, Thank you very much for your kind words and positive feedback. We are delighted to hear that Joe was able to resolve the issues and make the entire process smoother and more enjoyable for you. It’s always our aim to provide excellent service and support, especially when things don’t go as planned. Your satisfaction is important to us, and we appreciate you taking the time to share your experience with Sytner Select Bristol. We look forward to assisting you again in the future.
Joe was amazing so helpful and made the…
Joe was amazing so helpful and made the experience so smooth and easy! Highly recommend!!!
4 augusti 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Bristol
Dear Abigail, Thank you ever so much for your wonderful review. We’re absolutely delighted to hear that Joe was amazing and made your experience smooth and easy. It’s always our aim to provide top-notch service, and it’s fantastic to know Joe succeeded in doing just that. Your recommendation means a great deal to us. We truly appreciate you taking the time to share your positive experience with Sytner Select Bristol. Best wishes, The Sytner Select Bristol Team
Shocking
Shocking, their multi point check is not worth the paper it’s written on. Do not buy from either Bristol or the Cardiff branches. There were multiple faults with the car that should have been picked up on the pre collection inspection. Don’t let them fob you off with the standard 3 month warranty, the law gives you a full six months from the day of purchase. Aftersales is dreadful, long delays and often no answer at all to calls or emails. Awful firm to deal with.
4 augusti 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Bristol
Dear Mr Higginson, we are sorry to hear about your disappointing experience with Sytner Select Bristol and Cardiff branches. We take all concerns seriously and regret that you feel the pre-collection inspection did not meet expectations. We appreciate your comments regarding the warranty and aftersales service. It is certainly not the standard we aim to uphold. Thank you for bringing these issues to our attention; feedback such as yours is invaluable in helping to improve our overall customer service.
Excellent!
Lauren and Mark were excellent and attentive. I would not hesitate to buy from the Sytner group again!
3 augusti 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Bristol
Dear May, Thank you very much for your kind words. We are delighted to hear that Lauren and Mark provided excellent and attentive service during your experience with Sytner Select Bristol. Your recommendation means a great deal to us, and we are thrilled that you would not hesitate to purchase from the Sytner group again. It is always our aim to ensure customers feel valued and well looked after. We truly appreciate your feedback and hope to welcome you back in the future. Kind regards, Sytner Select Bristol Team
After a shaky start
After a shaky start, the AI robot seemingly didn’t pass through my request for information for over 48 hours. I’d given up hope of getting any information when in stepped Lauren at Sytner in Bristol.
She apologised and immediately started answering my questions ( and I ask a lot of questions 😂). Lauren was extremely helpful and sent me a personalised video of the vehicle I was interested in.
Ultimately we didn’t conclude the deal due to the cost of delivering to Scotland from Bristol but it didn’t take away from the professional experience I received from Lauren.
If you’re looking for a vehicle in the Bristol area I’d recommend Lauren as a good starting point.
31 juli 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Bristol
Thank you, Martyn, for sharing your experience with us. We’re pleased to hear that Lauren was able to assist you so thoroughly and provide a personalised video to help with your questions. It’s unfortunate that the delivery cost impacted your decision, but we appreciate your kind words regarding the professionalism you encountered. Should you be looking for a vehicle in the Bristol area again, we hope Lauren will be your first port of call. Thanks again for your recommendation.
Ok I’ll make it simple
Ok I’ll make it simple
I called Into-day, just to sit in the Tiago 4
My left metal knee needs more room to manoeuvre in and out of a motor
I walked in , no planned arrangements meeting just on spec and was greeted by Arriz
He listened
He offered support was informative and not pushing the sale
He listened and he was advising and guiding me
He understood what I need in order to make a decision aug sept for a new car.
Really helpful
Good advice
No pressure sales
Decent guy
And yes I’ve no hesitation in saying
If you’re in the market,…go chat
All in all ..yes good vibes
Thanks
Eric
29 juli 2026
Omdöme utan inbjudan
Svar från Sytner Group - Sytner Select Bristol
Dear Eric, Thank you very much for your kind words and for taking the time to share your experience with Arriz at Sytner Select Bristol. We’re delighted to hear he was attentive, understanding, and offered support without any pressure. It’s great to know you felt well advised and comfortable during your visit. Your recommendation means a lot to us, and we’re pleased you enjoyed the positive atmosphere. Wishing you all the best in finding the perfect car in due course. Kind regards, Sytner Select Bristol Team
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