Great website easy to navigate and find what you’re looking for, great prices and deals which you choose yourself if your not happy with flight times etc. great choice of destinations airports and add... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This was our second holiday with sunshine. Booking and information was straightforward, finding the transfer kiosk was easier than last year. The only downside was waiting over an hour for the transfe... Se mer
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This is our 3rd time visiting the hotel and we have unfortunately noticed some cut backs across the 4 years. Nightlife now stops at 11pm instead of 12am, the service is much slower for drinks and... Se mer
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Booked my 5th holiday through sunshine, they always have the best rates. Booking is easy, can look at reviews never had a bad experience. I trust them
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Företagsinformation
Om Sunshine Holidays
Skrivet av företaget
A note on the COVID-19 pandemic
We hope you are staying safe during this challenging and unforeseen time across the globe. We would firstly like to thank you for your patience and support as we work to respond to the thousands of individual customer queries, booking amendments and refunds.
We would like to note that due to Coronavirus outbreak, we have received a huge volume of contact from customers who are concerned about how their holiday is affected. It may take us longer than usual to respond at the moment, but rest assured we are working hard to reply to every customer query as quickly as we can.
When will I receive my refund?
We're working as quickly as possible to get any money back to those customers who are owed a refund. In many cases, we are waiting for the money for the cost of flights to be refunded by the airline.
Additionally, unlike many other travel companies, Sunshine.co.uk is offering eligible customers a full cash refund alongside the option to move their holiday to a later date.
The ongoing situation with Covid-19 is unprecedented and affecting us all in many different ways. We truly appreciate the patience and support of all of our customers during this challenging time.
Sunshine Holidays
Skrivet av företaget
- The idea behind Sunshine.co.uk was a simple one – if low-cost airlines could exist then so can a low-cost travel agent. Sunshine.co.uk started so we could sell amazing holidays as cheaply as possible, to ensure that no matter what your budget every customer can come to Sunshine.co.uk and find their perfect holiday.
- Sunshine.co.uk is a leading UK based low-cost online travel agency that provides a wide variety of hotel and flight options across a multitude of long and short-haul destinations worldwide. Sunshine.co.uk allows customers to build a perfectly customised holiday by giving them access to a wide selection of flights, hotels and transfer options across multiple providers and suppliers.
- All Sunshine.co.uk flight-inclusive package holidays are ATOL protected and we offer an honest, reliable and personal service. With hotel deposits for just £1 and the ability to secure your package holiday from just £30pp, there is no better reason to book.
- Sunshine.co.uk offer the top quality holidays for families, couple, singles and groups, taking into account the very specific needs of all types of holidaymakers. From luxurious All Inclusive getaways to Self Catering escapes on a budget – no matter what you’re looking for, we’ve got you covered.
- We believe that everybody deserves some sunshine.
Kontaktuppgifter
Storbritannien
- www.sunshine.co.uk
4,2
Bra
14 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Sunshine Holidays
Thanks Paul — Team at Sunshine Holidays 😊
Svar från Sunshine Holidays
Thanks Angela — so pleased booking's quick and easy for you. ☀️ Team at Sunshine Holidays
Cheap holidays compared to others
Cheap holidays compared to others, easy to book,never had any problems in the past , happy customer
21 juli 2026
Svar från Sunshine Holidays
Thanks David — glad you’ve found good value and easy booking 😊. The Team at Sunshine Holidays
Every time we book with sunshine…
Every time we book with sunshine everything always goes smoothly,very happy!!
18 juli 2026
Svar från Sunshine Holidays
Thanks Martyn — glad it went smoothly! The Team at Sunshine Holidays
Easy book Hotel
Easy book Hotel, Flight, Airport Parking & Travel Insurance all in Booking.
18 juli 2026
Svar från Sunshine Holidays
Thanks Rajesh — delighted it was easy. 😊 The Team at Sunshine Holidays
Been with you before and had no…
Been with you before and had no problems so we carried on with you
18 juli 2026
Svar från Sunshine Holidays
Thanks, great to have you back 😊. The Team at Sunshine Holidays
Great easy to use website
Great easy to use website. We where kept informed of everything we needed to know and will definitely use sunshine holidays again
17 juli 2026
Svar från Sunshine Holidays
Thanks for your kind words! Glad the site kept you informed and made booking easy 😊 The Team at Sunshine Holidays
Svar från Sunshine Holidays
Thanks Janet — glad booking was easy online 😊. Team at Sunshine Holidays
The trips we booked were fantastic,but…
The trips we booked were fantastic,but the hotel is
extremely run down,
Dirty and unclean
Public toilets a disgrace
Rooms not cleaned for arrival
Not enough towels given and then all taken away and not replaced
Not enough loungers at pool
Unable to book in to the restaurants
No suitable labelling of food
Unable to get even a soft drink before 11am and then all juice flat as from plastic bottles and tiny cups
Water fountains don't work
Behaviour of many staff questionable with you g females and behaviour towards kids rude and aggressive
No snacks throughout day (like ice cream...crisps..nuts etc)
Main restaurant not big enough for volume of people
No working air conditioning or tv in rooms
I'd avoid this hotel
18 juli 2026
Svar från Sunshine Holidays
Hi,
Thank you for sharing your detailed feedback. We’re truly sorry to hear that your stay did not meet your expectations and that you experienced so many issues with the hotel’s cleanliness, facilities, and service. We understand how disappointing and frustrating this must have been for you.
To help us investigate your concerns thoroughly, we kindly ask that you submit any photos or evidence you may have through our dedicated chatbot. This will allow our team to review the issues with the hotel and take appropriate action. You can start this process by initiating a chat with the bot on our website.
Thank you again for bringing this to our attention. We appreciate your time and hope to assist you further through the feedback process.
Great hotel
Great hotel, great area, great food, aicron good, big pool, sunset bar was amazing with branded alcohol on all incl, even found a nice parking spot on the road, loved it ! 🥰 Nudist beach it seems and as adults only lots of couples, we didnt go to entertainment or lounge bar but there was something every day
16 juli 2026
Svar från Sunshine Holidays
Thanks for your kind words! We're delighted the hotel, food, pool and sunset bar (branded drinks on the all‑inclusive) made your stay — and that the air‑con and parking worked well. Glad the adults‑only, relaxed vibe suited you even if you skipped the entertainment. Hope to help with your next trip 🌞
The Team at Sunshine Holidays
just got back from our 3rd holiday with…
just got back from our 3rd holiday with sunshine and yet again not 1 promblem at all. the only problem we have now it where to book next!
18 juli 2026
Svar från Sunshine Holidays
Thanks for your kind words! Delighted your 3rd trip with us was trouble-free — happy to help you choose your next destination 😊. The Team at Sunshine Holidays
Very easy and quick to do and such a…
Very easy and quick to do and such a good deal thabkyou
15 juli 2026
Svar från Sunshine Holidays
Thanks — glad it was easy and great. The Team at Sunshine Holidays
Svar från Sunshine Holidays
Thanks Jay — glad the hotel impressed 😊 Sunshine Holidays Team
Excellent from start to finish
Excellent from start to finish, great transfer lovely hotel....close to beach and shops bars.
15 juli 2026
Svar från Sunshine Holidays
Thanks Sandra — pleased you enjoyed the transfer and beachside hotel! 😊 Sunshine Holidays Team
Raquel aka Rachel on the reception was…
Raquel aka Rachel on the reception was amazing couldn’t do enough to help us, absolutely fantastic, Roquetas de mar was a really nice quite traditional place to visit lots to just taxis can be a little on the slow side
14 juli 2026
Svar från Sunshine Holidays
Thanks Paul — great to hear Raquel (aka Rachel) on reception looked after you. Glad you enjoyed Roquetas de Mar’s traditional charm. Sorry taxis were slow. We’d love to help with your next trip 😊
The Team at Sunshine Holidays
Always book with Sunshine Holidays
Always book with Sunshine Holidays.
Never had any problems
13 juli 2026
Another positive experience
I’ve booked a few holidays with the company, flying from my local airport and have consistently had a good experience. The booking process is simple, the company are reliable, and their prices are low. Will continue to use them.
13 juli 2026
Here we are 5 weeks later after being…
Here we are 5 weeks later after being defrauded £4100 by this company. No phone number, no customer service human. Only Bots to communicate with. 6 HOURS on bots! Absolutely useless.
They have my have my email and telephone number. They requsted it. No response!
Our experience they are quick to take your money, but do not deliver on the gooods and services they have promised. They become uncontactable. BEWARE!
16 juli 2026
Omdöme utan inbjudan
Svar från Sunshine Holidays
Thanks Tracey! Great news 😊 The Team at Sunshine Holidays
The catty cat garden Hotal was awful…
The catty cat garden Hotal was awful there put us in 3 rooms on different floors. Hotal in need of repairs bathroom was black with mould and food was horrible we only ate 1 day after that we are out.I wouldn't called it all inclusive no ice room for kids or any treats staff speak very rude. Just wanted to sell us anything and everything. When we said we already sorted are expeditions out was told to cancel them when we refused there become more rude towards us didn't feel very welcomed at all. There where no entertainment or anything to do for the kids we are glad to spend all are time out the hotel and very glad we only book a weekend there. One of the worst hotal we stayed at
12 juli 2026
Svar från Sunshine Holidays
Hi There,
Thank you for taking the time to share your experience with us. We're sorry to hear that your stay at the Catty Cat Garden Hotel did not fully meet your expectations.
We appreciate your feedback regarding various aspects of your visit, including your accommodation, dining experience, facilities, and overall service.
Guest feedback is incredibly valuable to us, as it helps us identify opportunities to enhance the experience we provide.
If you would like to share any additional details or have any questions, we would be delighted to hear from you.
Thank you once again for choosing to travel with us. We hope to have the opportunity to welcome you again in the future.
Thanks
The Sunshine Team.
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