This was our second holiday with sunshine. Booking and information was straightforward, finding the transfer kiosk was easier than last year. The only downside was waiting over an hour for the transfe... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
This was our second holiday with sunshine. Booking and information was straightforward, finding the transfer kiosk was easier than last year. The only downside was waiting over an hour for the transfe... Se mer
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This is our 3rd time visiting the hotel and we have unfortunately noticed some cut backs across the 4 years. Nightlife now stops at 11pm instead of 12am, the service is much slower for drinks and... Se mer
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Booked my 5th holiday through sunshine, they always have the best rates. Booking is easy, can look at reviews never had a bad experience. I trust them
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Sunshine is always a delight to book my holidays ! From beautiful places, to children friendly hotels with lots of entertainment options. We just hope you add more fun locations with aqua parks in Ita... Se mer
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Skrivet av företaget
We hope you are staying safe during this challenging and unforeseen time across the globe. We would firstly like to thank you for your patience and support as we work to respond to the thousands of individual customer queries, booking amendments and refunds.
We would like to note that due to Coronavirus outbreak, we have received a huge volume of contact from customers who are concerned about how their holiday is affected. It may take us longer than usual to respond at the moment, but rest assured we are working hard to reply to every customer query as quickly as we can.
When will I receive my refund?
We're working as quickly as possible to get any money back to those customers who are owed a refund. In many cases, we are waiting for the money for the cost of flights to be refunded by the airline.
Additionally, unlike many other travel companies, Sunshine.co.uk is offering eligible customers a full cash refund alongside the option to move their holiday to a later date.
The ongoing situation with Covid-19 is unprecedented and affecting us all in many different ways. We truly appreciate the patience and support of all of our customers during this challenging time.
Skrivet av företaget

Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Love booking with sunshine there's no hassle every detail is very easy to follow even the transfers just booked with them again yo go away October everything done online

Svar från Sunshine Holidays
Yes had a good experience using the website, it was a quite straightforward booking process, my only problem was finding one of my flights I had booked outbound on their website, but i resolved the problem eventually, it always good to check the different airlines baggage rules before you fly so you don’t come unstuck on your return journey, looking forward to my holiday in a few months

Svar från Sunshine Holidays
Very easy and straightforward booking everything, every time

Svar från Sunshine Holidays
Never had a bad experience with sunshine. Might not sometimes be the cheapest but because of the communication and service , it is worth the extra few pounds

Svar från Sunshine Holidays
For the past several years I have purchased all my abroad holidays through either On the Beach or Sunshine. I cant fault them! 8 years ago I encountered an issue with an airline, it was sorted promptly but On the Beach. I won't book my holidays through anyone else.

Svar från Sunshine Holidays
Had been looking for a cheeky get away for october and got a really good deal at one of our favourite places in turkey booking was really easy as well. We will update after our holibob

Svar från Sunshine Holidays
Payed for a holiday, cancelled the booking and still took the money.
Use that money to employ some real
people instead of chat bots who help with absolutely nothing but wanting to punch a hole through your screen. Sunshine.. you have not made my sun shine.
After the company cancelled my husband's first payment, they redirected my husband to click on the separated link which was sent through their email. My husband successfully paid through this link, and he got the company's confirmation that he had paid for the booking. However, a few minutes later, his booking was cancelled. We tried to contact the company through the chat bot and phoned them a few times within their working hour, but there has been no reply from the phone, and we have got reply from the chat bot: "Because cancellations made by ourselves, require specialist handling, our Live Chat team isn't able to manage them here. Everything you need to resolve this will be outlined right inside that email." We actually got an email saying: " You're offically going on holiday - woohoo!" with the attachment of the booking cancellation. What a laughter !! Is this what you call 'BOOK WITH CONFIDENCE', Sunshine?
My husband checked his bank account and found that the two same payments were pending, and what he has received is this confusing joke.
We will wait till 7 p.m tomorrow, which will make up 48 hours since the booking in order to file the Credit Card dispute.
Update: Today Sunshine explained that the booking cancellation had been done before the payment had gone through, so they refunded the payment without any retribution for their mistake. Now we have to book our holiday on a more reliable website.

Svar från Sunshine Holidays
Lovely holiday place very basic but spotlessly clean could not fault it .every think you needed pool etc and on day of travel shower room clean and staff friendly only one thing the transfer from hotel to airport should be made clearer where pick up is from if same place say that we done live in area so not shore where things are and let people now if running late cheers for lovely holiday once more great location

Svar från Sunshine Holidays

Svar från Sunshine Holidays
Overall a good hotel, but tired of same menu everyday. Trip to Cairo was awesome to see the pyramids up close was surreal and bemuse how they were built.

Svar från Sunshine Holidays

Svar från Sunshine Holidays
Never had any problems booking with sunshine holidays

Svar från Sunshine Holidays
Vanessa was INCREDIBLY helpful. She saved my life. Sunshine duplicated my holiday in error but Vanessa helped me through it and sorted it all. She was amazing i feel such a relief thank you to her!! ❤️

Svar från Sunshine Holidays
Just saw a reply to my review 5 days after I posted it. This fraudulent company are not worth booking anything with them. i am still outstanding £4100+ They asked to contact thier customer on thier bot process. After 6 hours no answers. Why would anyone continue.
So gald they are ATOL & ABTA registeted apprently
Sunshine you requested my email & mobile. Still waiting to hear from you since 16 June2026
I have sent my email & phone number to you. Looking forward to a human response

Svar från Sunshine Holidays
Excellent price and booking could not be easier great choice of destinations and hotels at these destinations will be booking threw sunshine again

Svar från Sunshine Holidays
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